Nokia
Care Technical Lead
Nokia, Coppell, Texas, United States, 75019
Job Description
Nokia of America Corporation, Care Technical Lead (Multiple Positions),
Dallas, TX
.
SALARY RANGE: $141,456 - $200,200 per year
WORK SCHEDULE: 40 hours per week, M-F (9:00 a.m.-5:00 p.m.)
Responsibilities
Nokia of America Corporation, Care Technical Lead (Multiple Positions),
Dallas, TX
.
Provide Tier 3 technical support for live network Subscriber Data Management (SDM) products, as well as Core Network Elements, 5G architectures, and Cloud Deployments. Participate in periodic emergency on-call support and independently lead the restoration of system outages and emergencies. Reproduce problems in Nokia's lab and validate solutions. Support software upgrades of the SDM products to new releases and validate the upgrade path to be used at the customer site for SDM solutions. Collaborate with Research and Development (R&D) to negotiate solutions and communicate and sell the solutions to customer teams (within Nokia) and customers (outside Nokia), including major US telecom providers.
#LI-DNI
Qualifications
JOB REQUIREMENTS: Bachelor's degree or foreign equivalent in Computer Systems, Engineering, Telecommunications, Information Systems or a related field, and 6 years of experience (of which 5 years must be post-bachelor's, progressive). Or a Master's degree or foreign equivalent in Computer Systems, Engineering, Telecommunications, Information Systems or a related field, and 4 years of related work experience.
Of the required experience, must have 4 years of experience with the following: Providing technical support for live network Subscriber Data Management (SDM) products; Working with IMS products, Diameter applicable standards, and LDAP Databases; Analyzing root cases and performing tests.
Of the required experience, must have 3 years of experience with the following: Working with Core Network Elements, 5G architecture, or Cloud Deployments; Supporting Cloud environments, including Openstack or Kubernetes; Building release documentations.
Domestic travel up to 10% required.
International travel up to 5% required.
Telecommuting from a location within commuting distance of Dallas, TX may be permitted.
Employer will accept any suitable combination of experience of education, training or experience.
QUALIFIED APPLICANTS: Interested applicants should apply via Nokia's Career website or email their CV to us.jobs@nokia.com & specify Requisition# TX24- 2307905 in the subject line.
If offered employment, must have legal right to work in the U.S. EOE.
Nokia of America Corporation offers a comprehensive compensation and benefits package.
About Us
Come create the technology that helps the world act togetherNokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work
What we offerNokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.
Nokia is committed to inclusion and is an equal opportunity employerNokia has received the following recognitions for its commitment to inclusion & equality:
One of the World's Most Ethical Companies by EthisphereGender-Equality Index by BloombergWorkplace Pride Global Benchmark
At Nokia, we act inclusively and respect the uniqueness of people. Nokia's employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.We are committed to a culture of inclusion built upon our core value of respect.
Join us and be part of a company where you will feel included and empowered to succeed.
About the Team
As Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible.
Nokia of America Corporation, Care Technical Lead (Multiple Positions),
Dallas, TX
.
SALARY RANGE: $141,456 - $200,200 per year
WORK SCHEDULE: 40 hours per week, M-F (9:00 a.m.-5:00 p.m.)
Responsibilities
Nokia of America Corporation, Care Technical Lead (Multiple Positions),
Dallas, TX
.
Provide Tier 3 technical support for live network Subscriber Data Management (SDM) products, as well as Core Network Elements, 5G architectures, and Cloud Deployments. Participate in periodic emergency on-call support and independently lead the restoration of system outages and emergencies. Reproduce problems in Nokia's lab and validate solutions. Support software upgrades of the SDM products to new releases and validate the upgrade path to be used at the customer site for SDM solutions. Collaborate with Research and Development (R&D) to negotiate solutions and communicate and sell the solutions to customer teams (within Nokia) and customers (outside Nokia), including major US telecom providers.
#LI-DNI
Qualifications
JOB REQUIREMENTS: Bachelor's degree or foreign equivalent in Computer Systems, Engineering, Telecommunications, Information Systems or a related field, and 6 years of experience (of which 5 years must be post-bachelor's, progressive). Or a Master's degree or foreign equivalent in Computer Systems, Engineering, Telecommunications, Information Systems or a related field, and 4 years of related work experience.
Of the required experience, must have 4 years of experience with the following: Providing technical support for live network Subscriber Data Management (SDM) products; Working with IMS products, Diameter applicable standards, and LDAP Databases; Analyzing root cases and performing tests.
Of the required experience, must have 3 years of experience with the following: Working with Core Network Elements, 5G architecture, or Cloud Deployments; Supporting Cloud environments, including Openstack or Kubernetes; Building release documentations.
Domestic travel up to 10% required.
International travel up to 5% required.
Telecommuting from a location within commuting distance of Dallas, TX may be permitted.
Employer will accept any suitable combination of experience of education, training or experience.
QUALIFIED APPLICANTS: Interested applicants should apply via Nokia's Career website or email their CV to us.jobs@nokia.com & specify Requisition# TX24- 2307905 in the subject line.
If offered employment, must have legal right to work in the U.S. EOE.
Nokia of America Corporation offers a comprehensive compensation and benefits package.
About Us
Come create the technology that helps the world act togetherNokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work
What we offerNokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.
Nokia is committed to inclusion and is an equal opportunity employerNokia has received the following recognitions for its commitment to inclusion & equality:
One of the World's Most Ethical Companies by EthisphereGender-Equality Index by BloombergWorkplace Pride Global Benchmark
At Nokia, we act inclusively and respect the uniqueness of people. Nokia's employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.We are committed to a culture of inclusion built upon our core value of respect.
Join us and be part of a company where you will feel included and empowered to succeed.
About the Team
As Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible.