Tbwa Chiat/Day Inc
Sr. Manager IT Site Engineering San Francisco, CA
Tbwa Chiat/Day Inc, San Francisco, California, United States, 94199
Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.Sr. Manager IT Site Engineering
Job Description - US Only
The Airtable IT team is looking for a seasoned Site Engineering Manager to lead our Service Desk, Networking Engineering, A/V, and laptop management teams.What you'll do
As the
IT Site Engineering Manager , you will be responsible for managing the Service Desk, Network Engineering, and Site IT Operations, ensuring the smooth operation of our technical infrastructure. This includes overseeing the management of laptops, conference room technologies, vendor partnerships, and SaaS applications. You will lead a team of IT professionals and will be expected to:Lead & Manage the Service Desk:
Ensure that IT support requests are resolved efficiently, providing world-class service to employees.Oversee Network Engineering & Infrastructure:
Maintain the health of the company’s network infrastructure, ensuring optimal performance and security across all sites.Laptop & Asset Management:
Manage the hardware inventory for A/V and laptops, including procurement, deployment, and decommissioning. Work closely with Client Platform Engineering to update and manage the fleet.Vendor & SaaS Management:
Oversee relationships with key vendors, negotiate contracts, and manage a diverse portfolio of SaaS applications to meet business needs.Conference Room & AV Technology:
Maintain and optimize the use of conference room technologies to support seamless meetings and events.Collaborate & Implement Process Improvements:
Partner with internal stakeholders to continuously improve IT operations and ensure alignment with business objectives.Who you are
You are an experienced IT professional with a proven ability to manage technical operations across multiple disciplines. The ideal candidate for this role:Has 5+ years of IT management experience : You have led IT teams, including service desk operations and network engineering, and understand how to balance hands-on work with strategic leadership.Technical Expertise : You have hands-on experience managing network infrastructure, laptop/device management tools (e.g., JAMF, Intune), SaaS integrations, and AV systems like Zoom or Microsoft Teams Rooms.Strong Leadership & Communication Skills : You can lead a diverse team of IT professionals, communicate technical solutions clearly, and work effectively with stakeholders at all levels.Vendor & Project Management:
You are skilled at managing relationships with external vendors and are experienced in handling IT project delivery, from planning to execution.Problem Solver:
You can troubleshoot complex IT issues, identify root causes, and implement solutions quickly and efficiently.Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your
EEO rights as an applicant
.VEVRAA-Federal ContractorIf you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our
Accommodations Request Form
and let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants.Compensation awarded to successful candidates will vary based on their work location, relevant skills, and experience.Our total compensation package also includes the opportunity to receive benefits, restricted stock units, and may include incentive compensation.
To learn more about our comprehensive benefit offerings, please check out
Life at Airtable
.For work locations in the San Francisco Bay Area, New York City, and Los Angeles, the base salary range for this role is:$192,100 - $249,300 USDPlease see our Privacy Notice for details regarding Airtable’s collection and use of personal information relating to the application and recruitment process by clickinghere .Apply for this job
*indicates a required fieldFirst Name *Last Name *Email *PhoneResume/CV *Enter manuallyAccepted file types: pdf, doc, docx, txt, rtfEnter manuallyAccepted file types: pdf, doc, docx, txt, rtfLinkedIn Profile *Where are you currently located? If not San Francisco bay area, would you be willing to relocate? *Voluntary Self-Identification
For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.As set forth in Airtable’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.Select...Voluntary Self-Identification of Disability
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We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp .How do you know if you have a disability?
A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability.
Disabilities include, but are not limited to:Alcohol or other substance use disorder (not currently using drugs illegally)Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDSBlind or low visionCancer (past or present)Cardiovascular or heart diseaseCeliac diseaseCerebral palsyDeaf or serious difficulty hearingDiabetesDisfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disordersEpilepsy or other seizure disorderGastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndromeIntellectual or developmental disabilityMental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSDMissing limbs or partially missing limbsMobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supportsNervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilitiesPartial or complete paralysis (any cause)Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysemaShort stature (dwarfism)Traumatic brain injury
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Job Description - US Only
The Airtable IT team is looking for a seasoned Site Engineering Manager to lead our Service Desk, Networking Engineering, A/V, and laptop management teams.What you'll do
As the
IT Site Engineering Manager , you will be responsible for managing the Service Desk, Network Engineering, and Site IT Operations, ensuring the smooth operation of our technical infrastructure. This includes overseeing the management of laptops, conference room technologies, vendor partnerships, and SaaS applications. You will lead a team of IT professionals and will be expected to:Lead & Manage the Service Desk:
Ensure that IT support requests are resolved efficiently, providing world-class service to employees.Oversee Network Engineering & Infrastructure:
Maintain the health of the company’s network infrastructure, ensuring optimal performance and security across all sites.Laptop & Asset Management:
Manage the hardware inventory for A/V and laptops, including procurement, deployment, and decommissioning. Work closely with Client Platform Engineering to update and manage the fleet.Vendor & SaaS Management:
Oversee relationships with key vendors, negotiate contracts, and manage a diverse portfolio of SaaS applications to meet business needs.Conference Room & AV Technology:
Maintain and optimize the use of conference room technologies to support seamless meetings and events.Collaborate & Implement Process Improvements:
Partner with internal stakeholders to continuously improve IT operations and ensure alignment with business objectives.Who you are
You are an experienced IT professional with a proven ability to manage technical operations across multiple disciplines. The ideal candidate for this role:Has 5+ years of IT management experience : You have led IT teams, including service desk operations and network engineering, and understand how to balance hands-on work with strategic leadership.Technical Expertise : You have hands-on experience managing network infrastructure, laptop/device management tools (e.g., JAMF, Intune), SaaS integrations, and AV systems like Zoom or Microsoft Teams Rooms.Strong Leadership & Communication Skills : You can lead a diverse team of IT professionals, communicate technical solutions clearly, and work effectively with stakeholders at all levels.Vendor & Project Management:
You are skilled at managing relationships with external vendors and are experienced in handling IT project delivery, from planning to execution.Problem Solver:
You can troubleshoot complex IT issues, identify root causes, and implement solutions quickly and efficiently.Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your
EEO rights as an applicant
.VEVRAA-Federal ContractorIf you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our
Accommodations Request Form
and let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants.Compensation awarded to successful candidates will vary based on their work location, relevant skills, and experience.Our total compensation package also includes the opportunity to receive benefits, restricted stock units, and may include incentive compensation.
To learn more about our comprehensive benefit offerings, please check out
Life at Airtable
.For work locations in the San Francisco Bay Area, New York City, and Los Angeles, the base salary range for this role is:$192,100 - $249,300 USDPlease see our Privacy Notice for details regarding Airtable’s collection and use of personal information relating to the application and recruitment process by clickinghere .Apply for this job
*indicates a required fieldFirst Name *Last Name *Email *PhoneResume/CV *Enter manuallyAccepted file types: pdf, doc, docx, txt, rtfEnter manuallyAccepted file types: pdf, doc, docx, txt, rtfLinkedIn Profile *Where are you currently located? If not San Francisco bay area, would you be willing to relocate? *Voluntary Self-Identification
For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.As set forth in Airtable’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.Select...Voluntary Self-Identification of Disability
Form CC-305Page 1 of 1OMB Control Number 1250-0005Expires 04/30/2026Voluntary Self-Identification of Disability
Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026Why are you being asked to complete this form?
We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp .How do you know if you have a disability?
A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability.
Disabilities include, but are not limited to:Alcohol or other substance use disorder (not currently using drugs illegally)Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDSBlind or low visionCancer (past or present)Cardiovascular or heart diseaseCeliac diseaseCerebral palsyDeaf or serious difficulty hearingDiabetesDisfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disordersEpilepsy or other seizure disorderGastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndromeIntellectual or developmental disabilityMental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSDMissing limbs or partially missing limbsMobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supportsNervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilitiesPartial or complete paralysis (any cause)Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysemaShort stature (dwarfism)Traumatic brain injury
Disability Status
Select...
PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
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