Amazon
Principal Conversation Experience Designer, Amazon Search Design
Amazon, Seattle, Washington, us, 98127
Principal Conversation Experience Designer, Amazon Search Design
The Search and Conversational Shopping Design team is responsible for customer experiences that make it easier and more enjoyable for new and experienced Amazon shoppers to gather inspiration, find the right products within Amazon’s vast selection, and evaluate products for purchase with ease.We seek a Principal Conversation Experience Designer to help us refine and create new features for Rufus, our new AI shopping assistant.To thrive in this role, you must be a pioneer with an inventor’s spirit and a strong understanding of language (inputs and outputs) and the written word who is passionate about technology and innovation. You are able to work fast, handle several projects, and quickly discern the needs of a brand as it relates to voice and tone. You know how to present ideas professionally through a strategic and creative lens. You must be comfortable working with project briefs and managing stakeholder inputs, functional requirements, and timelines. You have a solid understanding of conversation design fundamentals combined with a deep understanding of how to collaborate with UX designers, researchers, product management, engineering, data science, and operational teams as you go from early-stage product concepts to launches of new features and experiences.Key Job Responsibilities
Create world-class, user-centered designs through consideration of UX research, market research, business requirements, customer feedback, and usability study findingsWork with Science and Editorial teams to help train the LLM to generate content that matches the intention of the designsDemonstrate leadership in driving design processes into the organization that help refine strategyTranslate business requirements into use cases and high-level customer experience requirementsDesign the interface and interaction flow of new featuresDevelop and maintain detailed user-interface specificationsPresent design work to the user experience team, product team, engineering team, Amazon.com leadership, and external partners for review and feedbackWork with our usability and data mining teams to assess and optimize new and existing featuresDevelop high level strategy for customers for both near and long termCollaborate with other design team members on experiences, frameworks, process, and best practicesMinimum Requirements
10+ years of design experienceHave an available online portfolioExperience with best practices for User Interface Design, Information Architecture, and Interaction DesignExperience in life cycle design projects from design strategy through executionExperience providing and effectively communicating strategic and tactical recommendations based on dataAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit
this link .Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $147,600/year in our lowest geographic market up to $244,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit
this link . This position will remain posted until filled. Applicants should apply via our internal or external career site.
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The Search and Conversational Shopping Design team is responsible for customer experiences that make it easier and more enjoyable for new and experienced Amazon shoppers to gather inspiration, find the right products within Amazon’s vast selection, and evaluate products for purchase with ease.We seek a Principal Conversation Experience Designer to help us refine and create new features for Rufus, our new AI shopping assistant.To thrive in this role, you must be a pioneer with an inventor’s spirit and a strong understanding of language (inputs and outputs) and the written word who is passionate about technology and innovation. You are able to work fast, handle several projects, and quickly discern the needs of a brand as it relates to voice and tone. You know how to present ideas professionally through a strategic and creative lens. You must be comfortable working with project briefs and managing stakeholder inputs, functional requirements, and timelines. You have a solid understanding of conversation design fundamentals combined with a deep understanding of how to collaborate with UX designers, researchers, product management, engineering, data science, and operational teams as you go from early-stage product concepts to launches of new features and experiences.Key Job Responsibilities
Create world-class, user-centered designs through consideration of UX research, market research, business requirements, customer feedback, and usability study findingsWork with Science and Editorial teams to help train the LLM to generate content that matches the intention of the designsDemonstrate leadership in driving design processes into the organization that help refine strategyTranslate business requirements into use cases and high-level customer experience requirementsDesign the interface and interaction flow of new featuresDevelop and maintain detailed user-interface specificationsPresent design work to the user experience team, product team, engineering team, Amazon.com leadership, and external partners for review and feedbackWork with our usability and data mining teams to assess and optimize new and existing featuresDevelop high level strategy for customers for both near and long termCollaborate with other design team members on experiences, frameworks, process, and best practicesMinimum Requirements
10+ years of design experienceHave an available online portfolioExperience with best practices for User Interface Design, Information Architecture, and Interaction DesignExperience in life cycle design projects from design strategy through executionExperience providing and effectively communicating strategic and tactical recommendations based on dataAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit
this link .Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $147,600/year in our lowest geographic market up to $244,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit
this link . This position will remain posted until filled. Applicants should apply via our internal or external career site.
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