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City of Rialto, CA

Information Technology Network Administrator

City of Rialto, CA, Rialto, California, United States, 92376


Salary :

$84,468.00 - $113,208.00 Annually

Location :

Rialto, CA

Job Type:

Full-Time

Job Number:

24-069

Department:

INFORMATION TECHNOLOGY SERVICE

Opening Date:

10/15/2024

Closing Date:

11/5/2024 11:59 PM Pacific

Classification Definition

Under general direction of the Information Technology Manager, to provide expert technical system administration for physical and virtual servers, related technologies, and devices, and applications; maintain, analyze, design, implement, and manage an enterprise Local Area Network (LAN)/Wide Area Network (WAN)/Metropolitan Area Network (MAN) comprised of converged technology for data, voice, video, security, wireless, fiber, and copper infrastructure; focus administration and planning of the unified LAN/WAN/MAN wired and wireless technology used by the City; identify and mitigate issues related to network vulnerability, traffic, and protocol problems on clients, servers, and the data flow infrastructure; and to perform a variety of technical tasks related to assigned areas of responsibility.Essential Duties and Responsiblities

ESSENTIAL FUNCTION STATEMENTS Essential responsibilities and duties may include, but are not limited to, the following:

Essential Functions

:

Plan, design, develop, implement, and maintain the City's, wireless, wide, and local area networks and infrastructure.Act as an expert systems administrator for physical and virtual servers on the City's network.Evaluate and implement current and emerging technology appropriate to enhance reliability and extend the capabilities of the City's environment.Monitor network operations to identify traffic flow, latency, and capacity issues; develop, recommend, plan, and implement new technologies and services to satisfy capacity and performance requirements.Lead or participate in the evaluation and selection of hardware and software applicable to City network needs; coordinate the installation and maintenance of servers, clients, circuits, and data communications equipment; configure routers, switches, concentrator, firewalls, and other network devices.Monitor network security and performance including adding applications, users, and devices; identify unauthorized access and potential security risks; recommend and participate in projects to enhance network security.Perform DBMS backup/recovery/tuning and monitor data integrity; develop and maintain system security and firewall requirements based on City standards and department needs.Investigate, configure, and maintain complex physical technology including, but not limited to, wireless, wide, and local area networks, servers, workstations, and printers; develop and implement backup and disaster recovery for physical and virtualized systems.Investigate, configure, and maintain complex virtual technology including, but not limited to, virtual private networks, virtual local area networks, virtual servers, and virtual workstations.Investigate, configure, and migrate physical servers to virtual environments, virtual servers to physical environments, and develop distributed backup/failover/migration plans for business continuity in a disaster.Investigate and implement Domain to Domain connections including authentication, use, and restriction of access to systems across Domains, and appropriate firewall, and auditing/tracking technologies.Investigate, recommend, and configure wireless technology with new and existing networks.Document configurations and potential security issues and solutions in integrating wireless access to networks.Perform technical writing in the development and production of system documentation, instruction, and procedural manuals.Interact with managers, staff, vendors, and consultants regarding the City's computer resources and services.Attend and participate in professional group meetings; stay current on essential knowledge and practices by obtaining necessary training, and subsequently providing the latest training and assistance to staff on use of applications as appropriate.Provide user support and training for computer, network, e-mail, security, database, and web systems and hardware.Prepare various reports of server and system use and maintain a detailed inventory and records of repairs.Plan, prioritize and schedule work and tasks for project team members.Assist in performing technical tasks including installing, trouble-shooting, testing, repairing, servicing, and customizing computers, telephones, audio visual systems, voicemail, pagers, mobile devices, and supporting software and services.Assist in providing computer users with equipment, software programs, and application procedures.Performs other duties as assigned.

Minimum Qualifications

Experience and Training Guidelines

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Experience:

Three (3) years of increasing responsible experience including the development and administration of computer systems, telecommunication systems, and computer LAN, WAN, or MAN networks, and maintenance and repair of file and/or application servers, network hardware, and related equipment.

Training:

Bachelor's Degree in Computer Science, Information Technology, Network Administration or a related field, or any combination of education and experience that provides equivalent knowledge, skills, abilities.

Licenses and Certifications:Possession of a State of California driver's license and the ability to maintain insurability under the City's vehicle insurance program.Cisco CCNA or higher is preferred.Microsoft MCSE is preferred.Network + Certification is preferred.Knowledge of:

Operational characteristics of computer systems.Operation, design, configuration, services, and troubleshooting of wireless, wide, and local area network systems.Client-server networking, hardware, and software.Server administration utilities, troubleshooting tools, scripting, and communication protocols.Industry standard computer, server, printer, communications, security, anti-virus, anti-spam, anti-spyware, database, and collaboration hardware and software products.Methods and techniques of developing technical manuals, instructional materials, and teaching students.Principles and practices of network security, threat assessment, intrusion prevention, intrusion detection, intrusion containment, and forensic security investigation.Principles and practices of project management.Methods, techniques, and tools for evaluating network performance, capacity, and topology.Operations and characteristics of a breadth of computer systems, applications, hardware, software, switches, routers, firewalls, concentrators, printers, sniffers, protocol analyzers, and peripheral equipment.Enterprise backup systems software and technologies; including physical and virtual system backup, restoration, and disaster recovery.Fiber optic, wireless, and copper cable based networking technology and tools.Video streaming technology and formats.Pertinent Federal, State, and local laws, codes, and regulations.Principles of customer service.Occupational hazards and standard safety practices.Ability to

:

Plan, evaluate, develop, implement, and manage MAN/WAN/LAN and wireless network systems.Deploy physical and virtual servers and software systems based on physical or virtual servers.Troubleshoot and resolve Domain, server, workstation, wireless, and network operational problems.Evaluate network topology, traffic flow, latency, and interconnection and apply technical principles and concepts to develop solutions to current problems or recommend enhancements.Evaluate, test, implement, and support network systems.Analyze and take steps to protect the network from intrusion or damage.Investigate anomalous network issues and mitigate impacts from intrusions, spyware/virus activity.Analyze and resolve technical problems using logical and methodical processes.Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of City goals.Research, analyze, and evaluate new technology and methods of utilizing existing technology more efficiently or cost effectively.Research and prepare disaster recovery plans including tape systems and alternate hardware/software solutions.Establish and maintain effective working relationships with City staff, vendors, and members of the public.Organize, direct, and review the work of assigned staff or teammates.Write clearly and effectively.Communicate ideas and issues to management, peers, and staff.Document systems and processes.Work independently in the absence of supervision.Evaluate and prioritize tasks under deadlines.Interpret and apply Federal, State and local policies, laws and regulations.Communicate clearly and concisely, both orally and in writing.Establish and maintain effective working relationships.

Supplemental Information

Application Procedure:A City application form and supplemental questionnaire (if applicable) MUST be submitted and received by the closing date. Please apply online at www.yourrialto.com. All other employment inquiries can be directed to The City of Rialto, Human Resources Department. 246 S. Willow, Rialto, CA 92376. Telephone: (909) 820-2540.

Selection Process:Candidates must clearly demonstrate through their application material that they meet the employment standards outlined above. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. Examinations for the positions may consist of any combination of written, performance, and oral exams to evaluate the applicant's skills, training, and experience for the position. Successful applicants will be placed on an eligibility list. The City may also merge lists. The selected candidate(s) must successfully complete pre-employment clearances which may include a physical, drug screen, and fingerprinting.

Veterans Preference Credit Eligibility:Veterans of the armed forces, who have been discharged or released from active duty under conditions other than dishonorable (Government Code: 18540.4), shall receive an additional five (5) points to their final examination score for ranking purposes only. This preference will apply only to the first appointment to any regular full-time City appointment. A copy of your valid DD214 must be submitted on or before the final filing date in order to be eligible for Veterans Preference Credit. For more information, please see the City's

Disaster Service Worker:

In accordance with Government Code Section 3100, City of Rialto Employees, in the event of a disaster, are considered disaster service workers and may be asked to respond accordingly.

E-Verify:The City of Rialto is an E-Verify employer. E-Verify is an internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of newly hired employees in the United States.

Mid-Management Classification (Exempt)

This benefits overview is a summary and is not to be considered all-inclusive or applicable to all employees.

THE PROVISIONS OF THIS BULLETIN DO NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT. ANY PROVISION IN THIS BULLETIN MAY BE MODIFIED OR REVOKED WITHOUT NOTICE.

RETIREMENTThe California Public Employees' Pension Reform Act (PEPRA), which took effect in January 2013, changes the way CalPERS retirement and health benefits are applied, and places compensation limits on members. The greatest impact is felt by new CalPERS members.

As defined by the PEPRA, a new member includes:

-A member who joined CalPERS prior to January 1, 2013, who, on or after January 1, 2013, is hired by a different CalPERS employer following a break in service of more than six months.

-A new hire who joined CalPERS for the first time on or after January 1, 2013, and who has no prior membership in another California public retirement system.

-A new hire who joins CalPERS for the first time on or after January 1, 2013, and who was a member of another California public retirement system prior to that date, but who is not subject to reciprocity upon joining CalPERS.

All members who don't fall into the definitions above are considered classic members. Classic members will retain the existing benefit enrollment levels for future service with the same employer.

PERS Retirement Employee Share: 8% (Pre-Tax).

EDUCATIONAL INCENTIVE Mid-Management employees with Masters' degrees will receive a 7.5% pay increase. The increase in pay only applies if the employee has a degree higher than required for the position.

CAFETERIA PLAN The City's Contribution to the Cafeteria Plan to go towards the employee's contributions for health, vision, and dental insurance premiums will be one thousand three hundred dollars ($1,800) per month. Employees hired on or after 11/14/2018 shall be provided one thousand three hundred dollars ($1,800) per month, but there shall be no cash back to employee for any amount not used. Opt out for new hire employees (on or after 11/14/2018) shall be limited to a $200 per month for not electing City medical insurance.

LIFE INSURANCE provides a $150,000 double indemnity policy for employee plus dependent coverage ($10,000 for spouse and $5,000 dependent children).

ADMINISTRATIVE LEAVE: 120 hours of administrative leave per fiscal year.

MERIT RAISES may be received in the form of salary increases six times within five years with the attainment of satisfactory work performance.

BILINGUAL PAY is paid to employees who successfully pass the bilingual proficiency examination for Spanish $100 per period.

VACATION is accumulated per pay period. See MOU for additional information.

SICK LEAVE is accumulated at the rate of one day per month with no maximum amount of accumulation.

SPORTS CENTER Employees, employees' spouses, retirees, and retirees' spouses shall be allowed free use of the Rialto Fitness Center during normal operating hours as long as the City has managerial control of the facility. Employees, employees' spouses, retirees, and retirees' spouses shall adhere to the same regulations regarding reservations and the use and care of the facilities as the general public.

DEFERRED COMPENSATION The City shall pay $400 per month toward deferred compensation plan.

LONGEVITY Longevity Pay for City of Rialto service (5-9 years: 3%; 10+ years: 6%).

More benefits can be found

NOTE: The provisions of this bulletin do not constitute an expressed or implied contract. Any provision in this bulletin may be modified or revoked without notice.

EMERGENCY SERVICE: All City employees are required to perform assigned Emergency Service duties in the event of an emergency or disaster.

01

How many years of increasing responsible experience including the development and administration of computer systems, telecommunication systems, and computer LAN, WAN, or MAN networks, and maintenance and repair of file and/or application servers, network hardware, and related equipment do you possess?

NoneLess than 1 yearAt least 1 year but less than 3 yearsAt least 3 years but less than 5 yearsAt least 5 years but less than 7 yearsAt least 7 years but less than 9 yearsAt least 9 years but less than 11 years11 years or more

02

Describe your experience with Virtual Machine technology. Which products do you have experience with and what level is your experience (beginner, intermediate, expert)? If you do not have any experience, state "no experience."

03

Do you possess a Cisco CCNA or higher?

YesNo

04

Do you possess a Microsoft MCSE?

YesNo

05

Do you have a Network + Certification or higher?

YesNo

06

Please describe your experience with Network related hardware and software, including routers, switches and network monitoring/management. If you do not have experience, indicate "N/A."

07

Please describe your experience with Office 365. If you do not have experience, indicate "N/A."

08

What level of experience do you have with SAN?

BeginnerIntermediateAdvancedI have no experience with SAN

09

By selecting "I understand", I understand that I cannot update my application once I have submitted it.

Therefore, I have fully completed all sections of the application and provided

full descriptions of my duties and responsibilities

for each employer, and have fully reviewed my answers to all questions on the supplemental. Failure to fully complete my application, answer the supplemental questions (if applicable), and attach copies of the required certificates, may result in my application being rejected. (Do not indicate "refer to a resume or other documentation".)

I understand.

Required Question