Senior Manager, Medical Information Specialist
Gilead Sciences, Santa Monica, CA, United States
For Current Kite Pharma Employees and Contractors:
Please log onto your Internal Career Site (https://www.myworkday.com/gilead/d/inst/13102!CK5mGhIKBggDEMenAhIICgYI1A0QtgI~/cacheable-task/2997$2151.htmld#backheader=true) to apply for this job.
We’re here for one reason and one reason only – to cure cancer. Every moment is dedicated to developing treatments and every action moves us one step closer to our goal. We’ve made incredible scientific breakthroughs and our pioneering personalized CAR T-cell therapies have changed the paradigm. But we're not finished yet.
Join Kite, as we make even bigger advances in cancer therapies, and help shape where our business and medical science goes next.
We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Kite and help create more tomorrows.
Job Description
We are seeking a highly motivated individual to join the Kite Global Medical Information team as a Senior Manager for Cell Therapy. The Kite Medical Information Senior Manager will work independently to assist with MI escalations and work with contact center vendor. Responsible for providing accurate, timely, and unbiased medical information (MI) which includes establishing, maintaining, and utilizing product/disease state subject matter expertise to respond to unsolicited inquiries from HCPs and consumers, requests submitted by in-field Medical and Commercial teams, and MI inquiries escalated from affiliates and MI Call Center staff, and managing the development, approval, and maintenance of global and region-specific medical/global content (GC) response documents used for product inquiries from external customers including health care professionals (e.g., external experts, physicians, pharmacists, nurses, etc.) and consumers. In addition, provide medical review for promotional and/or medical materials and contributes to development of MI strategy and represents MI cross functionally.
Job Responsibilities
Routine responsibilities may include the following, but not limited to:
Respond to unsolicited requests for medical and scientific information regarding Kite products and documents in the request handling system
Researches and collaborates with cross functional colleagues to provide response to complex requests. TA specialist responds to complex requests from affiliate MI and internal colleagues
Create, update, and participate in review, quality check and may approve MI response documents in accordance with local laws and regulations
TA specialist collaborates with affiliate MI and relevant internal partners who may include medical affairs, development, regulatory, global patient safety and operations, commercial, to manage global response topics and content
TA specialist prepares and approves data on file to support response documents and complex requests
Maintain document repository with regular/routine review of approved documents for new data from regulatory updates, scientific conferences, up-to-date literature searches, proactive literature surveillance, or newly published materials
Review and provide analysis of quarterly MI metrics for trends, customer insights and data gaps to guide content development and prepare customer interaction reports to share with internal stakeholders
May oversee and/or evaluate external consultant writers
Support MI booths at scientific congress and answer scientific questions – travel may be involved
TA and product training materials may be created, and training given to MI or cross functional colleagues and vendors
Support departmental strategic initiatives to address major activities within TA (product launches, labelling updates, patient engagement etc.)
Execute and drive global initiatives and actions in a timely way to advance the provision of MI to improve patient care
May participate in events from external MI organizations across the pharmaceutical industry
Identify, report and record adverse events and product complaints in a timely manner in accordance with SOP
Participate in global and regional MI activities and projects in line with global and regional strategic MI plans
Serve as department SME for one or more product(s) or TA
TA Specialist is the medical reviewer of promotional (e.g. PRC) and medical materials (e.g. MRC). Local affiliate specialist may participate in local approvals as required
Manage local QA processes including the evaluation of medical request reports to ensure documentation and consistency in responses
Collect, present and share MI customer interaction reports (global or affiliate), identify data gaps and develop strategy for creation of relevant content
Collaborate with global MI team and affiliate MI team to align for global content planning and therapeutic area strategy
Participate in development or update of department policy guidelines and SOPs
Lead/co-lead and partner with MI teams on global and local MI initiatives and team projects
TA Specialist may have direct line management responsibilities for one or more non-permanent colleague e.g. contractor or MI fellow, with responsibilities as defined in the management track
Basic Qualifications
Doctorate
OR
Master’s and 6+ years of medical or industry experience
OR
Bachelor’s and 8+ years of medical or industry experience
OR
High School Diploma/GED and 12+ years of medical or industry experience
Preferred Qualifications
Doctor of Pharmacy (PharmD)
Experience in the pharmaceutical/biopharmaceutical industry
Experience in Cell Therapy/Hematology/Oncology therapeutic area
Excellent written, verbal and interpersonal communication skills, and the ability to work well in multidisciplinary teams, across geographies
Ability to create and provide clear communication of scientific data for different audiences, including members of the public
Knowledge of applicable regulatory and legal requirements for the provision of MI in the pharmaceutical environment, with understanding of regional or country regulations related to the provision of MI services
Ability to provide analysis and evaluate clinical, biomedical and scientific data
Ability to develop and maintain good working relationships with departmental and cross-functional colleagues
Understanding of internal and external stakeholder needs and priorities
Serve as an advocate for MI affiliate or Global MI
Strong attention to detail, excellent project management and problem-solving skills, and ability to think creatively
Good organizational and work planning skills and ability to manage multiple projects in a fast-paced environment
Awareness of digital solutions for communicating with healthcare providers and patients
Previous experience with problem-solving and project management
Prior specialist in MI at local affiliate or global level with ability to draw on previous experience
Strong problem-solving and project management skills preferred and ability to manage multiple projects in a fast-paced environment for both self and others
Demonstrates strategic thinking. Reviews metrics regularly, to identify data gaps and develops strategy for creation of relevant content, in collaboration with internal partners
Demonstrates success in developing and maintaining good working relationships with internal and external stakeholders
Ability to lead trainings for departmental, cross-functional colleagues and vendors. Ensures inclusion of relevant MI colleagues in medical affairs activities and trainings
For those who have responsibility for the work of others: demonstrated ability to manage and lead staff members
Strong knowledge of, or ability to learn quickly, the TA and Kite products
Strong knowledge and understanding of all applicable local regulatory and legal requirements for Medical Affairs activities such as the provision of MI services
The work you do at Kite will help change how cancer is treated and ensure patients and their families have more time together. Ready to create more tomorrows with us? Hit apply.
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The salary range for this position is: $150,535.00 - $194,810.00. Kite considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans*.
For additional benefits information, visit:
https://www.gilead.com/careers/compensation-benefits-and-wellbeing
- Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans.
Kite is a biopharmaceutical company engaged in the development of innovative cancer immunotherapies with a goal of providing rapid, long-term durable response and eliminating the burden of chronic care. The company is focused on chimeric antigen receptor (CAR) and T cell receptor (TCR) engineered cell therapies designed to empower the immune system's ability to recognize and kill tumors. Kite is based in Santa Monica, CA. For more information on Kite, please visit www.kitepharma.com . Sign up to follow @KitePharma on Twitter at www.twitter.com/kitepharma .
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As an equal opportunity employer, Gilead Sciences Inc. is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact ApplicantAccommodations@gilead.com for assistance.
For more information about equal employment opportunity protections, please view the 'Know Your Rights' (https://www.eeoc.gov/employers/eeo-law-poster) poster.
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Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team.
Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion.
For Current Kite Pharma Employees and Contractors:
Please log onto your Internal Career Site (https://www.myworkday.com/gilead/d/inst/13102!CK5mGhIKBggDEMenAhIICgYI1A0QtgI~/cacheable-task/2997$2151.htmld#backheader=true) to apply for this job.
Change The World With Us
Everyone at Kite is grounded by one common goal – curing cancer. Every day, we aim to establish a direct line between that purpose and our day-to-day work.
We are creating Kite together, with the recognition that the best teams are built by the best people. We maintain an attitude of curiosity, and creativity with each challenge as we develop a new market for cancer therapies. We appreciate and respect one another, and most importantly, we don’t take success for granted.
While we’ve come a long way to make what others viewed as impossible, possible, we know one thing is certain. Today is just the beginning.