Kind Senior Care
Scheduling Coordinator
Kind Senior Care, North Andover, Massachusetts, us, 01845
Benefits:401(k)Paid time offKind Senior Care is seeking a Scheduling Coordinator to join our North Andover team! We are looking for an experienced professional who has done high volume scheduling/staffing in previous roles and someone who loves interacting with both clients and Caregivers via phone.
Kind Senior Care is a fast-paced, family-owned home care provider. We are looking for an individual who will thrive in a small, "all hands-on deck" environment. The person best fitting our organization is one who will embrace our 3 Core Values: Compassion; Integrity; and Innovation.
Key Responsibilities:
Utilize our scheduling software to accurately create and assign schedules to our Care Team in order to meet client needs, log notes and information correctly, and provide timely information to clients, Caregivers, and office staff.Communicate effectively by email and telephone with clients, Caregivers, co-workers, and other client contacts to ensure excellent customer service.Address and resolve scheduling issues (call offs or new client shifts) in a timely and efficient manner, with a focus on assigning Caregivers to provide a good social match and long-term solution to client's needs.Other administrative tasks as assigned to support the general operations of the business including but not limited to; internal record keeping, providing caregiving services if needed, introducing Caregivers for shifts, hiring/onboarding support, etc.Position Requirements and Desired Experience:
At least 1 year of scheduling experience.Experience working with a scheduling software system (WellSky/ClearCare a plus!)A personal or professional history that shows a passion for supporting older adultsWorking knowledge of Microsoft OfficeAbility to work full-time in a professional office setting (8 am to 4:30 pm)High school diplomaAbility to lift, push or pull up to 25 poundsValid Driver's License and access to a reliable insured vehicleBenefits:
Paid Time OffPaid Sick Leave401k retirement programOngoing trainingTeam oriented work environmentPromotion from within
Compensation: $25.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
We might be biased, but we think that Kind Senior Care is a pretty great place to work! The work we do is transformative for seniors and their family and friends. If you have a passion for helping others and providing care is more than just a job, you might be a great fit for Kind. Our Caregivers feel good about the work they do, and we provide state of the art training to help you every step of the way. We also provide all necessary PPE, and our Caregivers work 1v1 with our clients in the home.
We are proud to announce that Kind has received the Best of Home Care - Employer of Choice Award for 2022 and 2023!
Kind Senior Care is a fast-paced, family-owned home care provider. We are looking for an individual who will thrive in a small, "all hands-on deck" environment. The person best fitting our organization is one who will embrace our 3 Core Values: Compassion; Integrity; and Innovation.
Key Responsibilities:
Utilize our scheduling software to accurately create and assign schedules to our Care Team in order to meet client needs, log notes and information correctly, and provide timely information to clients, Caregivers, and office staff.Communicate effectively by email and telephone with clients, Caregivers, co-workers, and other client contacts to ensure excellent customer service.Address and resolve scheduling issues (call offs or new client shifts) in a timely and efficient manner, with a focus on assigning Caregivers to provide a good social match and long-term solution to client's needs.Other administrative tasks as assigned to support the general operations of the business including but not limited to; internal record keeping, providing caregiving services if needed, introducing Caregivers for shifts, hiring/onboarding support, etc.Position Requirements and Desired Experience:
At least 1 year of scheduling experience.Experience working with a scheduling software system (WellSky/ClearCare a plus!)A personal or professional history that shows a passion for supporting older adultsWorking knowledge of Microsoft OfficeAbility to work full-time in a professional office setting (8 am to 4:30 pm)High school diplomaAbility to lift, push or pull up to 25 poundsValid Driver's License and access to a reliable insured vehicleBenefits:
Paid Time OffPaid Sick Leave401k retirement programOngoing trainingTeam oriented work environmentPromotion from within
Compensation: $25.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
We might be biased, but we think that Kind Senior Care is a pretty great place to work! The work we do is transformative for seniors and their family and friends. If you have a passion for helping others and providing care is more than just a job, you might be a great fit for Kind. Our Caregivers feel good about the work they do, and we provide state of the art training to help you every step of the way. We also provide all necessary PPE, and our Caregivers work 1v1 with our clients in the home.
We are proud to announce that Kind has received the Best of Home Care - Employer of Choice Award for 2022 and 2023!