Desktop Support

1-3 years of help desk/desktop experienceDay to day will be tickets, end user support, setting up new users, A/vHelping the divisions with projects and support, Door security system.Desktop Support is going to be the primary function of this role .Some exposure to Systems Administration - great opportunity for someone who wants exposure to a variety and opportunity to advance.Tasks will range from managing the support que: RDS windows problems to Desktop Support. Wide gament and know a lot of things. Some mentoring of interns. Calls for Infrastructure issues to escalate to the teamTroubleshoot and dig into what problems are and who to pass offOpen to server side - looking for someone who wants advancement in the future.will help with on-call rotation - when experienced enoughIn this role, you will be the backbone of our daily operations, ensuring our hardware and software systems run smoothly and efficiently. Your expertise will be crucial in providing top-notch technical support and maintaining our IT infrastructure. This role requires?an energetic, customer?service-oriented?technologist with?a minimum of?3 to 5 years applicable work experience in?Service Desk, Windows Desktop and Server?administration, PowerShell?scripting,?and Application?support.??Familiarity with?O365, RemoteApp, Azure, SCCM/Intune, and HyperV is a plus.Support and basic administration of?Remote Desktop ServicesSupport and administration of Active Directory/Azure User/Group ManagementSupport of O365 accounts and licenses?Support DHCP, DNS, FTP and other network servicesRespond to server resource monitoring alertsMonitor and work customer support tickets and requestsDivisional support escalation?Training and DocumentationSoftware inventories and documentationAbility to participate in a rotational 24/7 on-call scheduleSetup of physical workspaces, PCs, printers, monitors, and other peripheralsDesktop and deskside support as requiredPerform other duties as assignedQualificationsAssociates degree, trade school certificate or equivalent hands-on work experience?3+ years experience in workstation configuration management, administration and production support?Microsoft Server systems certifications such as Microsoft MCP, A+, Network+ are valuedWindows 10/11, Windows?Server:?2016? 2022Microsoft Active Directory?Microsoft System Center Configuration Manager?and IntuneKnowledge and understanding of server virtualization focused on Hyper-V?Demonstrate basic to intermediate scripting knowledge and skills with PowerShell?Demonstrate excellent oral and written communication skills?Ability to manage multiple tasks in a time-critical production environment?Ability to comprehend systems architecture and design?Ability to gather, interpret, document, and evaluate workstation requirements?Ability to conduct research into workstation and application issues?Ability to present ideas in business-friendly and user-friendly language?Highly self-motivated, with keen attention to detail?Proven analytical and problem-solving abilities?Strong customer service orientation and work ethic?*Skills:*Windows, Vmware, Windows server, Infrastructure, SAN, Server, Azure, Active directory, remote desktop, Powershell, Cloud*Top Skills Details:*Windows,Vmware,Windows server,Infrastructure,SAN,Server,Azure*Additional Skills & Qualifications:*experience in Manufacturing environment a plusMicrosoft Server systems certifications such as Microsoft MCP, MCSA, MCSE, MCITP are valuedExposure to Windows Server a plusEligibility requirements apply to some benefits and may depend on your job classificationand length of employment. Benefits are subject to change and may be subject tospecific elections, plan, or program terms. If eligible, the benefitsavailable for this temporary role may include the following:Medical,dental & visionCriticalIllness, Accident, and Hospital401(k)Retirement Plan Pre-tax and Roth post-tax contributions availableLifeInsurance (Voluntary Life & AD&D for the employee and dependents)Shortand long-term disabilityHealthSpending Account (HSA)TransportationbenefitsEmployeeAssistance ProgramTimeOff/Leave (PTO, Vacation or Sick Leave)*About TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.