Oracle Apps DBA

Essential Duties & Responsibilities: • Manage one or more key assigned accounts as a technical/functional advisor • Solve complex customer issues using methodical troubleshooting based on expert knowledge of Oracle EBS applications functionality and technology • Work closely with customers on a daily basis to understand their needs, support business change and deliver a consistently high quality customer experience • Provide remote-based functional support & training for multiple EBS modules • Support client specific configurations and advise them with best practices for optimal EBS implementations. • Manage multiple assigned cases for global clients related to complex EBS & Database related issues. • Be a pro-active contributor to support organization which is running 24x7x365, require the ability to work flexible hours, including evenings, weekends and holidays and monitoring email regularly outside standard business hours • Provide hands-on assistance using proprietary tools in a test environment or via remote client connectivity • Collaborate with team members in a virtual team environment to extend field experience to different client situations • Contribute to the development and management of knowledge-sharing methodologies, diagnostic tools, and creative processes, to improve the client experience

Experience: • 12+ years relevant Oracle Apps DBA experience- EBS and Core DBA • 5+ years direct support of Oracle application end-users in large Corporate environments • Expertise in all major versions of Oracle technology stack including Database, iAS, Forms, Reports, PL/SQL, Java, Enterprise Manager, SOA, WebLogic, OBIEE, Workflow Mailer and JVM • Expert SQL tuning and database tuning • Hands-on operational expertise as an Oracle Apps DBA, with technology including PCP, DMZ, RAC, SSO, Dataguard, Golden Gate, High Availability and Backup/Recovery, Database Security. • Expertise with Oracle EBS 11i & R12 including full life-cycle implementation experience, configuration and administration of the application • Expertise in performance tuning across the entire stack (Database & Application Tier) • Knowledge of Oracle maintenance/patching mechanics and EBS architecture • Demonstrable history solving complex problems across multiple modules