Public Safety Dispatcher

Salary: $22.25 - $28.41 HourlyLocation : Lincoln, NEJob Type: Full time/probationary or statusJob Number: 202400711Department: Police DepartmentOpening Date: 10/19/2024Closing Date: 11/17/2024 11:59 PM CentralJob Posting InformationHOURS: FULL TIME; Variable 8, 10 or 12 hour shifts with rotating days/evenings/nights/weekends and holidays.We are looking to fill 8-10 spots. The City of Lincoln is currently accepting on-line applications for the position of Public Safety Dispatcher. If you are interested in a fast-paced, challenging work environment this job may be for you.The CommunityLincoln, Nebraska's State Capital, with a population of nearly 270,000 is a livable, small city with a diverse economy. The University of Nebraska is a great addition to the landscape and the economy, adding 22,000 students and a healthy set of college-town amenities.Named as one of the nation's Best Places to Live, as well as a Best Place to Raise a Family, Lincoln, Nebraska possesses a unique blend of culture, education, housing, and job opportunities that make it the ideal city to live in and plant roots. Lincoln boasts a vibrant community without sacrificing its Midwest values. Lincoln has a historic and vibrant downtown core with numerous offices and residential buildings and is the home of the University of Nebraska. The Lied Center for Performing Arts anchors the cultural entertainment for the City and the Pinnacle Bank Arena is the premier site of many sports and entertainment events. The Railyard on Canopy Street is Lincoln's primary entertainment district.The Lincoln Public School system is one of the foremost school districts in the Midwest. Higher education also is a top priority in Nebraska. In addition to the University of Nebraska, Lincoln is home to several other colleges including Nebraska Wesleyan University, Southeast Community College, Bryan College of Health Sciences, Kaplan University, and Union College. Doane University is located in nearby Crete, Nebraska and also has a satellite campus in Lincoln.Currently, Lincoln is experiencing an influx of skilled young talent. More secondary education students are staying in Lincoln post-graduation to begin their careers and families due to the array of opportunities in Lincoln and the comfortable quality of life.The Department View The Lincoln Police 911 Center is a nationally accredited Center through CALEA (Commission on Accreditation for Law Enforcement Agencies, Inc.).Lincoln is one of the few cities in the United States where Police, Fire, and Communications have all received national accreditation. Lincoln received accreditation in 2002 making it only the 14th center in the nation to be accredited by CALEA.Career OpportunitiesThe Public Safety Dispatcher is considered the first, first responder of the emergency response team. These professionals, are required to gather essential information from citizens, and take control of situations that may be chaotic, tragic, stressful, confusing, and frantic in order to dispatch the appropriate first responders to the scene. Public Safety Dispatchers must be organized, adept at multi-tasking, level-headed, calm and trustworthy. Their work within the emergency response system often places them at the front end of life or death situations. Training requirements for these positions are demanding, rigorous and steadfast.New employees will be required to successfully complete a classroom training academy and extensive on-the-job training. Career advancement opportunities include promotion to Senior Public Safety Dispatcher, Certified Training Officer, Training Supervisor, and Public Safety Dispatch Supervisor.Senior Public Safety Dispatcher - $25.80-32.95We often talk about the importance of having fire stations strategically located and the importance of rapid turnout times by firefighters and paramedics. You don't hear much, however, about the critical role of the first responders: the dispatchers. . ." Tom Casady, Former Public Safety Director. DutiesDispatchers operate an emergency service console and sophisticated technical equipment receiving and dispatching calls for police and sheriff units, fire companies, EMS (emergency medical systems) units, fire/rescue squads and other emergency services. Responsibilities include operating radio consoles, CAD (computer aided dispatch) terminals, EMD (emergency medical dispatch) systems, and related emergency communication equipment; receiving calls via the 911 emergency lines; performing radio tests on communication equipment; maintaining logs and records of all calls received and nature and disposition of each dispatch; maintaining CAD status monitor of units in and out of service; and transferring or referring calls to proper local, state, and federal agencies.Selection ProcessThe selection process consists of a pre-employment on-line exam, an oral interview, background check, medical and psychological investigation. Candidates who successfully complete the final phase are offered employment with the Lincoln Police Department Emergency Communications Center.Applicants with diverse backgrounds and educational experience are encouraged to apply. All required training is completed in-house.QualificationsHigh School graduate or G.E.D.Necessary Special Requirements:Emergency Medical Dispatch certification and CPR certification, provided by Lincoln Police Department, is required prior to the completion of the probationary period. Certification on the National Crime Information Center computer system, which is provided by Lincoln Police Department as required.NO FELONY CONVICTIONS OR SERIOUS MISDEMEANORS.Testing: You will receive an email with a link to complete the on-line exam. The email will come from "TestGenius" and will be sent within 48 hours after your application has been received. You will have 7 days to complete the exam.Interview: If you successfully pass the on-line exam, you will be invited to an in-person interview. Interviews will be held on the following dates and times: *Monday, December 2nd - 1:00 p.m. to 8:00 p.m.*Tuesday, December 3rd - 1:00 p.m. to 8:00 p.m.Academy will start on March 6th and run through April 10, 2025.We value each City of Lincoln employee and one way we demonstrate this is by providing an attractive and competitive total compensation package that adds value to our employees' professional and personal lives. The following benefits are available for this position: Pay increases are available upon completion of the 6-month new employee probationary period, and annually thereafter based on performance. We encourage a healthy work-life balance by offering 11 days of vacation leave and 12 days of sick leave annually that you begin accruing upon hire; plus 11 paid holidays and 2 personal convenience days. All medical, dental, and vision benefits for you and your family begin the first of the month following hire, no need to wait! 30 days of Paid Parental Leave Employee Assistance Programs offering work/life services, wellness coaching, short-term counseling, legal assistance, and financial coaching. Up to 4 days of Funeral and Bereavement Leave $70,000 of Life Insurance $1,250 of Tuition Reimbursement 401(a) Retirement Plan. If you make a 7% contribution, the City will contribute 9% Employer provided Post Employment Health Plan for eligible medical expenses that occur after you leave City employment. Optional benefits include: Medical and/or Dependent Care Flexible Spending Accounts Allstate Voluntary Plans Supplemental Term Life Deferred Compensation Plans 01 CONFIDENTIALITY DISCLOSURE AND APPLICATION COMPLETION ACKNOWLEDGMENT:This application process uses a combination of automated and hand scoring of all application materials against screening criteria that have been established by the employer.1. I understand that if I have not completely and fully answered all application questions and/or supplemental questions with details, I may not receive full credit for my education and/or experience.2. Further, I understand that merely referring to my resume (e.g. "see resume" in lieu of providing detailed responses) is not sufficient for purposes of ensuring accurate application evaluation.3. All employers, work and volunteer experience, and education described in the following Supplemental Questions must also be listed on the application.4. I understand that I am responsible for the accuracy and completeness of my application and my responses to the supplemental questions. Acknowledge 02 Disclaimer: Answering 'Yes' to any question does NOT mean automatic disqualification. I Acknowledge 03 I understand the City-County Human Resources Department will correspond with applicants via e-mail using the address listed on this application regarding all notices including testing information and results. Acknowledge 04 I have verified the e-mail address on my application is current and correct.I also understand it is my responsibility to check my e-mail regularly (including 'junk' and 'spam' folders) for notifications regarding this position. Acknowledge 05 I understand I will receive an email from 'TestGenius' with a link to complete the on-line exam. I also understand I will have 7 days, from the date the link was sent, to complete the exam. Acknowledge 06 Are you at least 19 years of age or older? Yes No 07 Are you a U.S. citizen or eligible to work in the U.S? Yes No 08 Did you graduate from high school or obtain an equivalent GED? Yes No 09 Do you have experience operating communication and emergency service equipment as it relates to dispatching public safety and medical emergency personnel? No experience Yes, less than 6 months experience Yes, 6 months to 2 years experience Yes, 2 to 4 years experience Yes, more than 4 years experience 10 If you answered yes to the above question, please list employers where you acquired this experience. 11 If you answered yes to the above question, please describe your work duties. 12 Do you currently have any debts serviced by a collection agency? (Note if yes, it may result in disqualification). Yes No 13 Do you have any felony convictions? Yes No 14 If yes, list felony crimes, date of crime and conviction, state and city of occurrence and circumstances. 15 If you answered yes to the above question please explain: 16 Have you been convicted of a Class I Misdemeanor? Yes No 17 Check below if you have been convicted of any of the following violent crimes? Assault Child Abuse Sexual Assault Resisting Arrest None 18 If yes, list specific crime(s), circumstances, date of crime and conviction, state and city of offense. 19 Have you illegally used any dangerous drugs or narcotics other than marijuana in the five years preceding application? Yes No 20 If yes, list drugs, date and year of usage. 21 Have you ever used a prescription drug that was not prescribed to you? Yes No 22 If yes, please explain and note the date of usage. 23 Have you used marijuana for any purpose in the two years preceding application? Yes No 24 If you answered yes to the marijuana question above, explain circumstances, number of times used, date and year(s) of occurrence. 25 Have you sold, produced, cultivated, transported or distributed marijuana or any illegal narcotics or drugs during the preceding 5 years? Yes No 26 If yes, list specific crime(s), circumstances, date of crime and conviction, state and city of offense. 27 Do you have any convictions, diversions, dismissal or refusal to be tested for Driving Under the Influence during the preceding 2 years? Yes No 28 If yes, list specific circumstances, date and city of offense. 29 Do you have moral charge convictions (prostitution, pimping, indecent exposure, peeping tom, crimes against nature, etc.) over the age of 18? Yes No 30 If yes, list crime(s), circumstances, date, state and city of offense. 31 Have you been adjudged or convicted of traffic violations with such frequency so as to indicate a disrespect for traffic laws and disregard for the safety of others within the past three years? (i.e. speeding, reckless driving, negligent driving) Yes No 32 If yes, list violations, dates, city and state of occurrence. 33 Have you been convicted or been pardoned of a crime punishable by imprisonment in a penitentiary for a term of one year or more? Yes No 34 If yes, list specific crime(s), circumstances, date of crime and conviction, state and city of offense. 35 Do you subscribe to and/or use any social media accounts (i.e. Facebook, Twitter)? Yes No 36 If you answered yes to the above question, please list: 37 Are you fluent in a language other than English? Yes No 38 If yes to the above question, please list language. 39 Do you have experience using American Sign Language? Yes No Required Question