NiSUS Technologies Corporation
Associate Tier 2 Help Desk - Cleared
NiSUS Technologies Corporation, Annapolis Junction, Maryland, United States, 20701
Provides technical support and troubleshooting to network, desktop, and/or systems hardware and softwareMay coach and provide guidance to less-experienced professionalsApplies basic diagnostic techniques to identify problems, investigate causes, and recommend solutionsProvides remote support access through desktop mirroring and other remote access applicationsIdentify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructureSchedule:
2pm to 10pm Monday through Friday
RequirementsTS/SCI with poly required
5 years of experience and a Bachelor's degree (or 5 additional years of expereince)HardwareRemote AssistanceRemote DesktopOne or More of the Following Certifications Required:
A+CCNA SecurityCNDNetwork+SSCPCySA+GICSPGSEC60Security+CASP+CCNP SecurityCISACISSP (or Associate)GCEDGCIHCCSPBenefits
Health & Life InsuranceDental InsuranceDisability Insurance401K Retirement Plan with MatchingTuition AssistanceVacation and Sick LeaveHiring BonusesReferral Recruitment Program
2pm to 10pm Monday through Friday
RequirementsTS/SCI with poly required
5 years of experience and a Bachelor's degree (or 5 additional years of expereince)HardwareRemote AssistanceRemote DesktopOne or More of the Following Certifications Required:
A+CCNA SecurityCNDNetwork+SSCPCySA+GICSPGSEC60Security+CASP+CCNP SecurityCISACISSP (or Associate)GCEDGCIHCCSPBenefits
Health & Life InsuranceDental InsuranceDisability Insurance401K Retirement Plan with MatchingTuition AssistanceVacation and Sick LeaveHiring BonusesReferral Recruitment Program