Columbia University
Scheduling Coordinator
Columbia University, New York, New York, us, 10261
Job Type: Officer of Administration
Bargaining Unit:
Regular/Temporary: Regular
End Date if Temporary:
Hours Per Week: 35
Standard Work Schedule:
Building:
Salary Range: $67,000 - $75,000
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.Position Summary
Reporting to Physician Schedulers and Department Leadership, the Scheduling Coordinator works closely and collaboratively with faculty leadership to support and improve administrative and operational functions within the Department of Emergency Medicine. The Scheduling Coordinator obtains provider availability on a quarterly and daily basis to complete the shift schedules for Emergency Medicine sites. Individual must have acute attention to detail, and ability to cultivate relationships to deliver high level customer service in a fast-paced environment. Subject to business needs, we may support flexible and hybrid work arrangements.
Responsibilities
Scheduling
Educates providers on scheduling protocols and guidelines
Generates provider reports on annual clinical/scholarly/administrative hours
Performs scheduling maintenance, daily edits, posts announcements, and provides reports to administration as requested.
Requests and applies provider availability on a quarterly and daily basis to complete the shift schedules for four Emergency Medicine sites
Plans, organizes, and prioritizes tasks and schedule to meet critical deadlines
Troubleshoots and resolves daily and future staffing concerns
Reconciles and tracks work hours for all clinicians and submits information to payroll for processing
Responds in a timely manner to provider inquiries, scheduling changes and maintains confidential and sensitive information
Utilizes and demonstrates in-depth working knowledge of departmental scheduling system Shift Admin to input, maintain and publish quarterly provider clinical shift schedules
Collaborates with Human Resources to develop and present provider and staff onboarding education to the scheduling system, and system access
Collaborates with Research and Finance Divisions to maintain master schedule and provide reports
Acts as primary communication liaison between physicians, hospitals, and clinical staff to ensure cases are effectively coordinate and successfully complete
Administrative Support
Provides administrative support to the department leadership
Resolves problems independently, drafts correspondence, coordinates and assists in gathering information, using sound judgment in determining priorities
Provides accurate responses to inquiries with appropriate follow-up
Maintains calendar and coordinates and schedules appointments, meetings, and conferences
Manages or redirects contacts and communications not requiring the immediate and attention of the Department Leadership
Organizes and manages special projects of varying size and scope for the Administrator's office including Department-wide programs and initiative
Cross covers for other administrative staff and performs other duties as needed
Minimum Qualifications
Bachelor's degree or equivalent in education and experience, plus three years of relevant administrative experience
Required Skills/Abilities
Proven ability to interact with all levels of faculty and staff and ability to develop strong relationships through email, text and phone
Acute attention to detail
Ability to exercise excellent judgment and diplomacy in all interactions
Ability to prioritize work and possess professional sense of accountability.
Ability to show independent thinking, analysis and problem solving capabilities
Strong written and verbal communication skills
Must be able to accurately handle diverse projects and a large volume of detailed work simultaneously
Proficiency in business software applications (Outlook, Excel, Word, PowerPoint) and comfortable with new technologies and software.
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.
Bargaining Unit:
Regular/Temporary: Regular
End Date if Temporary:
Hours Per Week: 35
Standard Work Schedule:
Building:
Salary Range: $67,000 - $75,000
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.Position Summary
Reporting to Physician Schedulers and Department Leadership, the Scheduling Coordinator works closely and collaboratively with faculty leadership to support and improve administrative and operational functions within the Department of Emergency Medicine. The Scheduling Coordinator obtains provider availability on a quarterly and daily basis to complete the shift schedules for Emergency Medicine sites. Individual must have acute attention to detail, and ability to cultivate relationships to deliver high level customer service in a fast-paced environment. Subject to business needs, we may support flexible and hybrid work arrangements.
Responsibilities
Scheduling
Educates providers on scheduling protocols and guidelines
Generates provider reports on annual clinical/scholarly/administrative hours
Performs scheduling maintenance, daily edits, posts announcements, and provides reports to administration as requested.
Requests and applies provider availability on a quarterly and daily basis to complete the shift schedules for four Emergency Medicine sites
Plans, organizes, and prioritizes tasks and schedule to meet critical deadlines
Troubleshoots and resolves daily and future staffing concerns
Reconciles and tracks work hours for all clinicians and submits information to payroll for processing
Responds in a timely manner to provider inquiries, scheduling changes and maintains confidential and sensitive information
Utilizes and demonstrates in-depth working knowledge of departmental scheduling system Shift Admin to input, maintain and publish quarterly provider clinical shift schedules
Collaborates with Human Resources to develop and present provider and staff onboarding education to the scheduling system, and system access
Collaborates with Research and Finance Divisions to maintain master schedule and provide reports
Acts as primary communication liaison between physicians, hospitals, and clinical staff to ensure cases are effectively coordinate and successfully complete
Administrative Support
Provides administrative support to the department leadership
Resolves problems independently, drafts correspondence, coordinates and assists in gathering information, using sound judgment in determining priorities
Provides accurate responses to inquiries with appropriate follow-up
Maintains calendar and coordinates and schedules appointments, meetings, and conferences
Manages or redirects contacts and communications not requiring the immediate and attention of the Department Leadership
Organizes and manages special projects of varying size and scope for the Administrator's office including Department-wide programs and initiative
Cross covers for other administrative staff and performs other duties as needed
Minimum Qualifications
Bachelor's degree or equivalent in education and experience, plus three years of relevant administrative experience
Required Skills/Abilities
Proven ability to interact with all levels of faculty and staff and ability to develop strong relationships through email, text and phone
Acute attention to detail
Ability to exercise excellent judgment and diplomacy in all interactions
Ability to prioritize work and possess professional sense of accountability.
Ability to show independent thinking, analysis and problem solving capabilities
Strong written and verbal communication skills
Must be able to accurately handle diverse projects and a large volume of detailed work simultaneously
Proficiency in business software applications (Outlook, Excel, Word, PowerPoint) and comfortable with new technologies and software.
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.