Insight Global
REMOTE Business Systems Analyst
Insight Global, Denver, Colorado, United States, 80285
A customer is seeking a fully remote Business Systems Analyst.-Support the Utility Billing applications (i.e. Zuora), Combined Utility Billing project, and the ACTIVE Network ECS1 payment system-Responsible for maintaining and grooming the product backlog, small project, enhancements, and bug fixes.-Perform requirements gathering (business and technical), documentation, verification, and refinement of new requirements as well as pre-existing requirements.-Support UA Testing when needed-Write user stories with the 3W (the who, the what, and the why) format as well as document Acceptance Criteria using the Azure DevOps tool)-Create and maintain functional process analysis documentation such as data mapping, process flows, and requirements documents which identifies and recommends resolution of any process/system/integration-related gaps with the pre-existing templates provided by the project team-Perform technical process evaluation, analysis, along with recommending fixes-Can pay $50-55/h
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Required Skills & Experience-5 years' experience working as a BSA, or SA-Experience with Payment, Billing and/or Accounts Receivable systems-Have experience with workflow analysis, integrations/APIs, and overall ERP System design-Have experience with writing user stories in the 3W (the who, the what, and the why) format-Have experience with Microsoft Azure DevOps (TFS/VSTS) or other Lifecycle management tools such as JIRA-Have experience with writing user stories/requirements-Have experience with data mapping activities
Nice to Have Skills & Experience-Have experience working with Scaled Agile-Have experience in the public sector, at the municipal/county level-Have experience Service Now, managing incident tickets.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Required Skills & Experience-5 years' experience working as a BSA, or SA-Experience with Payment, Billing and/or Accounts Receivable systems-Have experience with workflow analysis, integrations/APIs, and overall ERP System design-Have experience with writing user stories in the 3W (the who, the what, and the why) format-Have experience with Microsoft Azure DevOps (TFS/VSTS) or other Lifecycle management tools such as JIRA-Have experience with writing user stories/requirements-Have experience with data mapping activities
Nice to Have Skills & Experience-Have experience working with Scaled Agile-Have experience in the public sector, at the municipal/county level-Have experience Service Now, managing incident tickets.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.