Computer Operations Supervisor

Salary : $60,257.60 - $82,721.60 Annually Location : San Bernardino, CA Job Type: Full-time Job Number: 24-03436-01 Department: Innovation and Technology Department Opening Date: 02/10/2024 The Job FUTURE SALARY INCREASES 3% effective February 22, 2025 3% effective February 21, 2026 The Innovation and Technology Department (ITD) is accepting applications for a Computer Operations Supervisor to direct and manage the work of staff who will be involved in the operation, administration, and monitoring of enterprise systems and computer equipment, as well as providing service desk functions for after-hours support. Applicant must be able to work night shifts from 12:00 AM to 8:00 AM. Limited Day and or Swing Shifts maybe required for training, staff meetings, and staffing coverages. For a more comprehensive listing of job duties for this classification, please refer to the Computer Operations Supervisor job description. Salary increases contingent upon Property Related Revenue and/or statewide Realignment Sales Tax Collections performance. EXCELLENT BENEFITS Click the image below to learn more CONDITIONS OF EMPLOYMENT Pre-Employment Process: Incumbent must successfully complete a background investigation (fingerprinting and work history/education check) in addition to a job-related physical exam, including a drug test. Shift: This position is required to work the night shift assignment. The County pays an hourly differential for those employees working night shifts. Physical Requirements: Duties involve lifting up to fifty (50) pounds; bending, stooping, and kneeling. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Employees who work the majority of shift, including at least four (4) hours with or without intervening meal time, between 12:00 a.m. (midnight) and 8:00 a.m. of the following day, shall receive one dollar and seventy cents ($1.70) per hour over and above their base hourly rate. Effective August 10, 2024, employees who work the majority of shift, including at least four (4) hours with or without intervening meal time, between 12:00 a.m. (midnight) and 8:00 a.m. of the following day, shall receive one dollar and eighty-five cents ($1.85) per hour over and above their base hourly rate. Refer to the MOU for more information. Minimum Requirements REQUIRED EXPERIENCE: Three (3) years of full-time equivalent experience as a technology lead OR senior computer operator in a cross-platform production environment. Experience must include two (2) years using z/OS or Windows/Linux Operating System, JCL, TSO, IMS/DB2, TCP/IP. -AND- REQUIRED EDUCATION: Fifteen semester (23 quarter) units of completed college level coursework in computer operations, programming, data processing or a closely related field. A list of related coursework must be submitted with the application. Substitutions: An additional one (1) year of qualifying experience may substitute for the required education. A Bachelor's Degree in a related field may substitute for up to one (1) of the required years of experience. Selection Process Application Procedure: To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire as soon as possible. This recruitment is subject to close once a sufficient number of qualified applications have been received.Resumes will not be accepted in lieu of the application and/or supplemental questionnaire. There will be a competitive evaluation of qualifications based upon a review of the Application and the Supplemental Questionnaire. It is to your advantage to provide detailed work experience, as resumes will not be accepted in lieu of the application materials. The most highly qualified candidates will be referred for interview. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance, please click HERE to review the Government Jobs , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the within one week of a recruitment filing deadline. Veterans' Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans' Preference points. Click for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process Supervisory Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at Retirement benefits subject to change. 01 PLEASE READ THE BELOW STATEMENT Instructions: The information provided on your application and in your responses to the following Supplemental Questionnaire will be used to determine if you meet the minimum requirements for this position, as well as in a competitive evaluation of qualifications . It is in your best interest to be as thorough as possible in your responses. Applicants will not be able to update their application materials or answers to the questionnaire once the application has been submitted. Note: Experience listed on this questionnaire must also be listed and fully detailed in the work experience section of your application. I have read and understand the above statement. 02 Work Availability: Please select all shifts you are available to work. Day Shifts Swing Shifts Night Shifts Rotating Weekends Holidays 03 Education/Coursework: A list of coursework is required. Please provide the following information: Course Number & Title School name Units: number of units & type (semester or quarter) Example: CSCI 1-Computer Science I, CSUSB, 4 qtr units.If you have completed a degree in Computer Science or other closely related field, indicate degree completed (e.g., B.S., M.S., etc.), major field, and school. You do not need to list coursework.If you have attached unofficial transcripts in lieu of listing coursework, please indicate such below.If none, indicate N/A. 04 Qualifying Experience: Indicate the amount of full-time equivalent experience that you possess as a technology lead and/or senior computer operator in a cross-platform production environment. Five (5) or more years Four (4) years Three (3) years Two (2) years One (1) year Less than one (1) year N/A; I do not possess experience as described above. 05 Scheduling/Printing/Quality Assurance: Describe in detail your experience with the following (be sure to specify the employer where this experience was obtained, the position held): Quality Assurance Enterprise Scheduling (CA-ESP) Enterprise Reporting (CA-View) Enterprise Printing (CA-Spool)If no experience in any or all of the categories, please indicate "N/A". 06 Computer Platform/Operating Systems: Describe in detail your experience with the following (be sure to specify the employer where this experience was obtained, the position held): IBM zOS JCL TSO Microsoft Windows ServerIf no experience in any or all of the categories, please indicate "N/A". 07 Enterprise Infrastructure Environment: Describe in detail your experience monitoring an enterprise infrastructure environment. Detail server and data server monitoring experience (be sure to specify the employer where this experience was obtained, the position held).If none, please indicate "N/A". 08 Enterprise Printing: Describe in detail your experience with Enterprise Printing using Xerox, Ricoh, Oce, and/or Canon (be sure to specify the employer where this experience was obtained, the position held).If none, please indicate "N/A". 09 Help Desk/After-Hours Support: Describe in detail your experience with after-hours Help Desk Calls and on-call resources (be sure to specify the employer where this experience was obtained, the position held).If none, please indicate "N/A". 10 Microsoft Windows Platforms: Describe in detail your experience with Microsoft Windows Platforms (be sure to specify the employer where this experience was obtained, the position held).If none, please indicate "N/A". 11 Data Center Environments: Describe in detail your experience with Data Center Environments, Power Distribution Systems, Cooling Systems, Fire Suppression Systems, and Uninterruptible Power Supplies (be sure to specify the employer where this experience was obtained, the position held).If none, please indicate "N/A". 12 Supervisory/Lead Experience: Describe in detail your experience with lead/supervision or management of subordinate staff (be sure to specify the employer where this experience was obtained, the position held).If none, please indicate "N/A". 13 Supervisory tasks: Please indicate which of the following supervisory tasks you performed: Advise on work problems Assign and review work Approve time off Change work schedules Counsel on behavior problems Give input on work evaluations Write & sign work evaluations Interview for hire Recommend for hire Make final hiring decision Recommend disciplinary action Carry out disciplinary action None of the above 14 Applicant Acknowledgement - Notification via email: As part of our efforts to increase efficiency and promote conservation of resources, human resources uses email to communicate with applicants. Therefore, all future communications regarding this recruitment, including applicant status and testing notifications, will be made via email. Each applicant needs their own email address. We strongly encourage you, as an applicant, to ensure that the email address you have provided us with your application is current, secure, confidential, and readily accessible to you. Adjust Spam and/or other filters so that our emails are accepted. Please carefully read any notices that we send you and follow any instructions provided in a timely manner. We will not be responsible in any way if you do not receive our emails (i.e., for the non-delivery of our emails or if you fail to check your e-mail on a timely basis). I acknowledge that I have read, understood, and agree to the above. 15 ATTENTION GMAIL USERS We have become aware of an increase in Gmail's spam filter sensitivity. Due to this change, it is possible that emails coming from San Bernardino County Human Resources may be marked as spam and will not make it into your Gmail inbox. For your convenience, the attached PDF document contains a step-by-step guide to create and apply filters within Gmail. Click this link to Once downloaded, follow the instructions so that you will receive future emails from San Bernardino County Human Resources. Note: If you apply the filters and still do not receive emails from San Bernardino County Human Resources you can check your (Neogov) account inbox. All notifications will appear there. I understand 16 Applicant Acknowledgement - Application Complete: Thank you for taking the time to complete this application and supplemental questionnaire. Please be sure to review all information provided prior to submitting it as you cannot update or revise it once submitted. Your submitted application will be reviewed and evaluated as is. Please do not refer to a resume or other documentation in lieu of completing the employment history section or responding to the supplemental questions; they will not be reviewed or considered. Once your application has been successfully submitted, you will receive an onscreen confirmation and an email confirmation will be sent to the email address listed on your application. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application. I acknowledge that I have reviewed my application and understand that I will not be able to update or revise any part of it once submitted. Required Question