Freedom Forever
Scheduling Coordinator
Freedom Forever, Las Vegas, Nevada, us, 89105
Description
Position at Freedom Forever
Competitive Hourly Pay + Benefits
Job located at our Headquarters office in Las Vegas, NV; not seeking remote employees
We offer:
Medical, Dental & Vision Insurance Packages401KMedical Reimbursement Accounts (HSA & FSA)Employee Assistance ProgramEmployee Discounts$50k Life Insurance covered 100% by Freedom ForeverPaid Time-OffOpportunities for professional development and advancementSupportive and collaborative work environmentJoin Our Mission to Brighten the Nation!
Are you ready to make a real difference? At Freedom Forever, we're on a mission to become the top solar installation company in the nation, bringing solar energy to states across the country. We're seeking driven and motivated individuals who thrive in a fast-paced, high-energy environment. Here at Freedom Forever, we are problem solvers, servant leaders, and disruptors! Proudly, we've ranked in the TOP 500 fastest-growing private companies in America by Inc. 500 for seven years in a row!
Position Summary:
As a Scheduling Coordinator, you'll work directly with local branches to support all scheduling functions, including scheduling density, inbound calls, and pipeline management. Your primary goal will be to provide exceptional customer service while establishing the most efficient operations schedules and adhering to prescribed scheduling guidelines.
Essential Job Duties and Responsibilities:
Populate schedules through various mediums: phone calls, SMS/texting, and emailTake extreme ownership of customer issues and see them through to resolutionCoordinate with various departments for customer resolutionsUnderstand company and department goals and KPIs, ensuring work streams are alignedProvide feedback to management and other departments regarding processes, tools, and best practicesPerform additional duties as needed to support company goals and initiativesWith minimal oversight, utilize knowledge bases and other tools to perform scheduling functions while always looking for areas to improveQualification Requirements:
Education & Certifications:
High school diploma or general education degree (GED)Experience:
1 year of solar experience preferredBilingual is a plusMinimum of 2+ years of relatable experienceKnowledge, Skills & Abilities:
Above-average working knowledge of Microsoft Office Suite and Google Suite; experience with operational CRM and ERP systems is a plusStrong organizational skills and the ability to make decisions without constant supervisionAbility to read and interpret job orders and understand solar specificationsAbility to work in a fast-paced environment
TRAVEL REQUIREMENTS (Employee is required to travel for business purposes, not including commute to and from work.)If required to travel, must have a valid Driver's License/Insurance and the ability to drive a personal vehicle to different sites.
Freedom Forever is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: veteran status, uniformed service member status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics) or any other consideration protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.
Job located in NV; not seeking remote employees
Position at Freedom Forever
Competitive Hourly Pay + Benefits
Job located at our Headquarters office in Las Vegas, NV; not seeking remote employees
We offer:
Medical, Dental & Vision Insurance Packages401KMedical Reimbursement Accounts (HSA & FSA)Employee Assistance ProgramEmployee Discounts$50k Life Insurance covered 100% by Freedom ForeverPaid Time-OffOpportunities for professional development and advancementSupportive and collaborative work environmentJoin Our Mission to Brighten the Nation!
Are you ready to make a real difference? At Freedom Forever, we're on a mission to become the top solar installation company in the nation, bringing solar energy to states across the country. We're seeking driven and motivated individuals who thrive in a fast-paced, high-energy environment. Here at Freedom Forever, we are problem solvers, servant leaders, and disruptors! Proudly, we've ranked in the TOP 500 fastest-growing private companies in America by Inc. 500 for seven years in a row!
Position Summary:
As a Scheduling Coordinator, you'll work directly with local branches to support all scheduling functions, including scheduling density, inbound calls, and pipeline management. Your primary goal will be to provide exceptional customer service while establishing the most efficient operations schedules and adhering to prescribed scheduling guidelines.
Essential Job Duties and Responsibilities:
Populate schedules through various mediums: phone calls, SMS/texting, and emailTake extreme ownership of customer issues and see them through to resolutionCoordinate with various departments for customer resolutionsUnderstand company and department goals and KPIs, ensuring work streams are alignedProvide feedback to management and other departments regarding processes, tools, and best practicesPerform additional duties as needed to support company goals and initiativesWith minimal oversight, utilize knowledge bases and other tools to perform scheduling functions while always looking for areas to improveQualification Requirements:
Education & Certifications:
High school diploma or general education degree (GED)Experience:
1 year of solar experience preferredBilingual is a plusMinimum of 2+ years of relatable experienceKnowledge, Skills & Abilities:
Above-average working knowledge of Microsoft Office Suite and Google Suite; experience with operational CRM and ERP systems is a plusStrong organizational skills and the ability to make decisions without constant supervisionAbility to read and interpret job orders and understand solar specificationsAbility to work in a fast-paced environment
TRAVEL REQUIREMENTS (Employee is required to travel for business purposes, not including commute to and from work.)If required to travel, must have a valid Driver's License/Insurance and the ability to drive a personal vehicle to different sites.
Freedom Forever is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: veteran status, uniformed service member status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics) or any other consideration protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.
Job located in NV; not seeking remote employees