Information System Specialist

Your RoleYou will be the primary system support between IT, regional operations management, and warehouse floor users as it relates to order, SKU, location management, system troubleshooting/support, and issue escalation of warehouse-related system issues. As a 3PL provider, we will count on your information systems knowledge to help drive system efficiency for our warehouse.Your ResponsibilitiesYou will be the primary support for local site system operational issuesBasic troubleshooting of order and stock management issuesWork with users on preventative action based on your findingsSupport with ticket creation, issue escalation, and follow-upWarehouse location and customer article maintenanceIdentify process changes that will impact system documentationHardware troubleshooting such as printers, RF guns, and networkSupport release management activities by testing new functionality, verifying document changes, and moreTrain and support local users regarding coordinating reporting requirementsParticipate in training led by the IT team to be able to provide the first level of support

Your Skills and ExperiencesBachelors degree in Computer Science, Information Systems, or an equivalent combination of education and experience1+ years of technical experience working with 3PL products including WMS (Warehouse Management Systems), TMS (Transportation Management Systems), and OMS (Order Management Systems)1+ years of operations experience working in warehousing or a supply chain environment1+ years of experience working with Manhattan or Blue yonder