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Pyramid Consulting

IT Field Support

Pyramid Consulting, New York, New York, us, 10261


Immediate need for a talented

IT Field Support.

This is a

06+months contract

opportunity with long-term potential and is located in

New York, NY(Onsite).

Please review the job description below and contact me ASAP if you are interested.

Job ID: 24-45954

Pay Range: $30 - $38/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:Supporting users onsite through Help Desk using salesforce for the ticketing systems, unblocking users and methodical trouble shootingMaintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals.Documents, maintains,upgrades or replaces hardware and software systems.Supports and maintains user account information including rights, security, and systems groups.Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.Determines and recommends which products or services best fit the customers' needs.

Key Requirements and Technology Experience:

Key Skills; Ticketing, Salesforce & Hardware ExperienceStrong communication and customer-service skills.Knowledge of commonly used concepts, practices, and procedures within a particular field.Basic problem-solving and analysis skills.Associate's degree, Computer Science Degree or its equivalent in the field or a related area preferred.

Our client is a leading

Meta Industry,

and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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