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Walt Disney Imagineering

Costume Support Manager - Disney Cruise Line (DCL)

Walt Disney Imagineering, Orlando, Florida, United States, 32829


Through innovative storytelling and a culture of collaboration, Disney Live Entertainment creates, produces, and delivers remarkable and engaging entertainment experiences. From the intimate to the spectacular, our work can be seen at Disney theme parks, resort hotels, cruise ships, and other locations the world over. This diverse team – representing a wide variety of disciplines and talents from technical directors, writers, and lighting designers to choreographers, cosmetologists, and music producers – brings magical worlds to life through technical expertise, performance excellence, incomparable ingenuity, unparalleled spectacle… and a dash of pixie dust.

The Costume Support Manager will support Disney Cruise Line (DCL) by providing various levels of assistance with inventory, space planning, and process evaluation. The Costume Support Manager must maintain 360-degree influence and problem-solve so all collaborators feel confident about the decisions.

You will report to the Area Manager of DCL Costume Support.

This is a full-time role.What You Will Do

Support strategic planning for the Disney Parks Live Entertainment Costuming team through report development and data analytics.

Develop reporting solutions using Tableau and SSRS.

Design, create, and lead MSSQL tables to support data and reporting needs.

Provide ongoing data verification and conduct complex data analysis using statistical techniques, conceptual thinking skills, and creative problem-solving skills.

Lead Costuming SQL server tasks such as creating accounts for users and assigning security levels.

Develop analytical tools and metrics to assist in complex operational decision-making and support business requests in a fast-paced environment.

Complete process improvement evaluations and implement solutions.

Lead and prioritize report requests from multiple areas.

Required Qualifications & Skills

5+ years of experience in operations, strategy, or analytics

Experience with shipping logistics and manifests

Experience analyzing business processes, making sound business judgments, and solving problems

Experience making decisions with minimal direction on sophisticated multi-team efforts

Excellent prioritization skills and attention to detail

Experience communicating and providing feedback (verbal and written) with all levels of partner

Experience gaining consensus in a way that all parties feel heard

Experience contributing to a positive work environment

Experience with analytics, tools, and other key functional systems

Ability to travel between work locations on a given day

Ability to work around all types of fabrics, fibers, and synthetic furs

Ability to work flexible hours including weekends, nights, and holidays

Ability to travel internationally up to 10% of the time

Preferred Qualifications

Experience working with the cruise ship industry

Experience using Costuming Operating Management Inventory Tool (COMIT), Yunique, SAP, and JIRA or equivalent programming and database languages, with the ability to learn new applications and analytical tools

Experience using reporting tools Garment Utilization System (GUS+)

Experience working with garment specifications

Multilingual (Spanish, French, Vietnamese, and/or Tagalog)

Education

Bachelor’s degree in logistics, supply chain management, or related field

is required

Additional Information

Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.

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