Consultant, Operation Management

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.To learn more about CIBC, please visit CIBC.comThe Consultant, Operations Management is responsible for determining client priorities and objectives through consultation, promoting products and services and providing technical support to clients. The role demonstrates initiative and applies advanced concepts to ensure the resolution of operational problems or issues by investigating, analyzing and providing informed recommendations. The Consultant uses independent judgement to determine methods and approaches to work, assisting senior consultants on projects to develop and implement policies and procedures. Acting as a resource integrator for their area, the role provides input on the development and implementation of policy and program initiatives. The role works autonomously on day-to-day work, keeping up-to-date with specialized knowledge of the industry to provide value-added consultation to clients. The role requires proficient in writing test scripts and executing them during project UAT phase. The role requires collaboration and interactions with various line of businesses prior to and during the testing phase. One of the requirement is individual must have experience in how Wires system works for both FED and SWIFT.Swift and ISO 20022 knowledge is required).At CIBC, our people are our greatest asset. You’ll become part of a diverse community that acknowledges everyone’s unique talents, and empowers teams to do what’s right for the client and to do it well. As part of our team, you will: Thrive: Benefit from an open and approachable culture that provides the flexibility and support you need to integrate your life at work and home. Connect: Work in a place where the right technology and infrastructure foster innovation, collaboration, and creativity. Develop: Grow your skills and career through our best-in-class onboarding experience, ongoing learning opportunities, individual development planning, and comprehensive product training. Prosper: Share in our collective success with a competitive salary, incentive pay, banking benefits, health benefits programs, retirement savings, and more. California residents — your privacy rights regarding your actual or prospective employmentAt CIBC, your goals are a priority. We start with your strengths, ambitions and strive to create opportunities to tap into your potential.  What you need to knowCIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.comYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.Expected End Date2024-12-31Job LocationIL-70 W Madison St, 9th FlEmployment TypeRegularWeekly Hours40SkillsAnalytical Thinking, Business Operations, Mentoring Staff, Operations Management, Operations Support, People Management, Prioritization, Process Improvements, Resource AllocationSummaryLocation: Chicago, ILType: Full time