Network Support Technician

Monitors, maintains and troubleshoots data or voice networks; responds to alarms or problems identified by tools.Implements pre-defined trouble-shooting procedures and scripts and escalates as appropriate.May assume vendor interface duties.Monitors and controls the performance and status of the network resources.Utilizes software and hardware tools and identifies and diagnoses complex problems and factors affecting network performance.Provides guidance and direction for less experienced technicians.Under general direction, responsible for the most complex testing and analysis of all elements of the network and telecommunications facilities (including power, communications devices, lines, modems, and terminals).Associates degree in applicable technical field.Minimum Requirements (Requirements that are essential for performing the job):Demonstrated experience, or equivalent certifications/training, supporting data networking technologies in an enterprise environment, including:LAN switching and routing in a Cisco enterprise network environmentWLAN fundamentals and support of Cisco solutionsServer fundamentalsDesired Qualifications:Cisco CCNA certification, or greaterServer hardware repair expertiseProject Management experience / certificationExperience with these additional technologies may be a plus:Palo Alto / Firewall supportAdvance IP routing experience, including OSPF and BGP protocol solution design proficiencyData center network support including Arista platformInternet routing and securityNetwork security controls and related disciplinesScripting or Programming in a Network environment (Ansible etc)Netbrain support.