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Metso Outotec

Aftermarket Dealer Manager

Metso Outotec, Brookfield, Wisconsin, United States, 53045


Join an industry leader and make a positive change in the sustainable use of the world's natural resources. Together, we will transform the business and drive the industry toward a greener future.

At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.

Job posting end date: 11/01/2024

Introduction:

We are seeking an

Aftermarket Dealer Manager

to join our Distribution Management Organization North American team. You will be responsible for providing technical and commercial support through comprehensive understanding of the products, spares, wears, screening, support software and application areas. Your role plays a crucial part in performing as the local technical support for all crusher and screening aftermarket products and related services both with distributers and aggregate end users.

In this position, you will report to the Head of Aftermarket Distribution Sales, USA & Canada.

This position covers dealer support for the Central US region but we are happy to offer flexible working arrangements, including hybrid options. However, the role does involve up to 50-60% travel.

Team you belong to:

You will join a team of Aftermarket Dealer Specialists committed to develop the Metso value proposition and win plans with the dealers, and support dealers similarly with the end users. We are currently building business plans for assigned dealers and year end orders.

What You'll Do:

Focus Growth Initiatives:

Support dealers in promoting Metso's aftermarket growth initiatives and ensure they achieve their commercial goals.Mentor and Coach:

Manage and coach distributors on both short and long-term opportunities, supporting business growth.Empower Teams:

Provide training and coaching to distributor personnel, ensuring they have the skills needed to resolve customer issues effectively.Coordinate Complex Quotes:

Support and coordinate DMO and distributors on complex quotes, ensuring seamless processes.Enhance Dealer Capabilities:

Provide dealer capability to independently sell Metso's value-adding services.Comprehensive Training:

Ensure dealers are well-trained on all strategic Metso product offerings.Optimize Stock Management:

Coach and support dealers on appropriate stock management to maximize availability.Ensure Product Growth:

Develop and deliver action plans to boost the growth of all aftermarket products.Maximize ROI:

Prioritize activities and actions to achieve the best return on investment.Strategic Planning:

Develop relevant business plans and follow up on execution with dealers.Process Management:

Oversee dealer development, appointment, and onboarding processes.CRM Management:

Keep the distributor opportunity funnel up to date in the CRM (Salesforce) tool.Market Intelligence:

Drive competitive and market intelligence to define the best strategies for growth.Collaborative Efforts:

Work with dealers and the local Sales Area organization to maintain detailed market intelligence.Who You Are:

Industry Expert:

Experience in the heavy industry, preferably with aggregate processing equipment.Technical Savvy:

High knowledge of crushing and screening processes and applications.Expert Communicator:

Advanced oral and written communication skills, with high organizational, problem-solving, and troubleshooting abilities.Customer-Focused:

Experience working in a customer-focused and service-oriented environment.What's In It For You:

An inspiring purpose

- Enabling sustainable modern life. Minerals and metals are the backbone of essential functions in the modern world. However, there's a pressing need for more sustainable solutions to collect and process them. At Metso, you get to be part of transforming the industry and making a positive change.Wellbeing and safety

- Benefit from occupational healthcare, generous benefits plan, healthy living rewards, mental well-being services, and engagement surveys.Compensation and rewards

- Global incentive program tied to business and performance targets.Hybrid working possibilities

- While we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment.A thriving culture

- We are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.Extensive learning opportunities

- Ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.Worldwide support

- Leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.

Get in touch

Want to rise above the possible with us? Click 'Apply now' to leave your application.

We understand that some highly capable candidates might hesitate to apply for a role unless they meet every listed qualification. If you're excited about this role, we encourage you to apply even if you don't meet all the requirements. You may be the right candidate for the role.

How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.

Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers' energy and water efficiency, increase their productivity, and reduce environmental risks with our product and process expertise. We are the partner for positive change.

Headquartered in Espoo, Finland, Metso employs over 17,000 people in close to 50 countries and sales for 2023 were about EUR 5.4 billion. The company is listed on the Nasdaq Helsinki. metso.com, x.com/metsoofficial