Client Support Technician Internship

Client Support Technician Internship**Colony Brands, Inc.**1 PositionsID: 51929Posted On 08/26/2024**Job Overview****The Client Support Technician Internship will begin in January and end in August of 2025.****What Youll Do & Learn**The Client Support Technician Intern will assist in setting up, maintaining, and supporting corporate owned client-level computer equipment installed and in use within the Colony Brands facilities. The role includes supporting hardware and software troubleshooting and helps manage support ticket requests assigned via a centralized ticketing system. In addition, you will be responsible for:Assembly and configuration of PC / MAC hardwareDocumentation and mentoring of the Help DeskClient-level networking troubleshooting skills to assist with problem resolution including wireless technologies and remote access solutionsWindows 10 / 11 Imaging and/or patching skills utilizing Microsoft SCCM or equivalent toolsApple OS Imaging and/or patching skills utilizing JAMFEnd User Support for Mobile Phones / Tablets via Microsoft IntuneCitrix Client TroubleshootingSCCM Client TroubleshootingMicrosoft E-Mail and Office Support via Office 365Printer / Copier / Audio Visual Troubleshooting and SupportActive Directory User Account / Group and Permission SupportWe are looking for highly motivated individuals to join our Employee Experience team with majors related to Computer Science and Networking & Security. Ideally you will have strong oral and written communication skills and the ability to work effectively with multiple personality type. Also, we are looking for:At least Junior Senior standing, recent graduates may be consideredCumulative GPA of 2.80 or higherSolid understanding of Windows Operating Systems (Mac also beneficial)Solid troubleshooting skills for client level hardware including desktops, laptops, mobile phones, tablets and printersSolid communication skills, verbal and written. Documentation and participation/contribution to team discussions will be part of the role.Experience with Microsoft Office, Anti-Virus Malware Tools and PowerShell would be beneficial for the role.Ability to work independentlyThis position is not eligible for remote work and would require you to work onsite in Monroe, WI for the duration of your internship.**Note: We do not offer immigration sponsorship for any position at this time.**SC Data Center, Inc. is a customer-centric business that supports warehousing, information technology and contact centers. SC Data Center, Inc. is an affiliate company of Colony Brands, Inc. which is one of North America's largest, multi-channel direct-marketing companies. We generously support the communities we work in and offer many benefits and programs that support the well-being of our employees.Internship Perks:+ Paid Opportunities - This is a paid opportunity to explore your career! All Interns are paid a competitive wage for their field.+ Relocation/Housing $1,000.00 to assist with housing costs for students relocating/coming from more than 50 miles away to their work site.+ Employee Discounts - Our employee sales program offers employee discounts on items ordered from our fine catalogs and selected Outlet Store. Discounts range from 45% to 50% off.+ Time Off - We all need a little down time and all Interns enjoy paid time off during their internship.+ Gym Membership Reimbursements - Receive up to $50 per month toward a gym membership at local YMCA/YWCAs.+ Health Insurance - Interns are offered Medical/Dental/Vision Insurance+ Business Casual Dress Code - Jeans are allowed year-round!+ Performance Updates - We provide interns with useful feedback regarding their performance throughout their internship. A formal mid-performance appraisal and final appraisal will be given.+ Training - We provide all interns with the necessary hands-on training to make their internship experience successful.+ R. Kubly Family Foundation - The foundation will pay for your graduate or professional schooling in return for a commitment to live and work in Monroe, WI after you graduate. Visit www.rkublyfamilyfoundation.org for more detailsPrimary Contact214918Rudy FolkSr. Talent Acquisition Specialist,608-324-8818PhonePhonePhoneFaxRudy.Folk@colonybrands.comEmailTrueFalseTrue**Job Details**CategoriesLocationMonroe, WIShiftFirst ShiftJob TypeEmployeeFull/PartFull TimePay/Salary3900/monthBenefitsHealth InsuranceDental InsuranceVision InsurancePTO (Paid Time Off)Paid Holidays**Qualifications**EducationSome CollegeCompany ID937Job REQ ## Positions1Start Date20240826End Date20241224Featured Job0TH AdTH Comments**Similar Jobs**Packaging Line LeadExpress Employment ProfessionalsCustomer Service RepresentativeFidelity Bank & TrustAdministrative AssistantSedgwick2nd Shift Plant Engineering TechnicianProgressive Processing, LLC- A Hormel CompanyProduction Line LeadExpress Employment ProfessionalsSurgical AssistantGreat River Oral And Maxillofacial SurgeryUtility Production - Night ShiftSimmons Pet FoodBefore and After School Teachers Dubuque IowaChampionsChief Financial OfficerHillcrest Family ServicesSeasonal - Sales FTTheisen Home Farm AutoShipper Receiver (Freezer) - DaysSimmons Pet FoodSubstitute Before/After School Program PositionsChampionsMACHINE OPERATOR 4 2ND SHIFTEngineering Services and Products CompanyRadiology Tech - Cath Lab - PRNMercyOneCheck Out - Cashier PTTheisen Home Farm AutoCNC OperatorDubuque Screw ProductsDirect Support Professional III - 3-day work weekHills & DalesSporting Goods - Department Lead FTTheisen Home Farm AutoCNC SetupDubuque Screw ProductsCertified Medication Aide CMA -3 Day Work WeekHills & Dales**Share this Job**Colony Brands, Inc.**About the Company****Colony Brands** together with its subsidiaries and affiliated companies, are a successful, multifaceted enterprise consisting of numerous multichannel retail brands, several operational support companies and a portfolio of affiliate businesses. Headquartered in Monroe, Wisconsin, we deliver an array of products and services to our customers and clients. With over 90 years in business, **Colony Brands,** has become knowledgeable and proficient in what we do. Operational support subsidiaries and affiliate businesses provide marketing, consumer credit, collections, product sourcing, information technology, wholesale food and charter aviation. Together these provide business solutions and drive success for the entire enterprise and empower outside clients to reach their business goals.**Colony Brands** is an empowerment enterprise. As an employee of Colony Brands, youll contribute to the success of one or more of the enterprises brands or companies. And, no matter where you apply your talents in the enterprise, or what your job description may be, youll be working with every other employee to reach one overarching goal: to empower our customers and the people in the communities we call home. We do this so that the people whose lives we touch, in the course of doing business, may live richer and fuller lives.Learn more here: https://www.colonybrands.com/