Davita Inc.
Patient Services Coord. III
Davita Inc., Boston, Massachusetts, us, 02298
Description
This position is located at Newton-Wellesley Hospital.
Sign-on bonus for qualified candidates!
Under the general supervision of the Practice Manager, the Patient Service Coordinator III provides support within an Ambulatory Practice setting. Drawing on a broad understanding of Hospital practices and policies and displaying a high degree of initiative, the incumbent will handle a wide range of tasks and responsibilities. Works with all physicians, nurses, and other clinical staff members to ensure a quality-based work flow throughout the department of Radiation Oncology.
Provides administrative support to multiple physicians in a clinic setting
Performs all check in/check out functions
Schedules follow up appts and imaging scans on clinic patients
May be required to get prior-authorization for scan before booking
Runs daily schedules in Mosaiq for patient clearance of appt
Arrive and Q patient in Mosaiq for Consults and Follow up appts
Provides HIPAA and MaHighway documentation for patient signature
Ensures compliance with Rad Onc wristband policy and patient identification
Schedules patient transport and pickup for inpatients in Epic using the Patient Transport Tracking module- (process is different for NWH patients)
Schedules translators for patient appointments
Answers clinic phone lines and triages patient calls appropriately
Scans misc documents, including patient consent forms into Epic
Triage prescription renewals, print medication lists, faxing, scanning of patient material
Responsible for all FD "inbasket" pool emails through Epic
Assist with reminder calls
Assist with managed care authorizations- shared by 3-4 staff @ NW
Coordinates the workflow and schedules with the department to ensure an efficient daily operation.; including scheduling physician appts
Works to ensure HIPAA Confidentiality and Privacy Policies are fully implemented. -
Assists with special projects as required. Projects may include such topics regarding billing, charge entry, compliance and/or Operations Improvement Initiatives.
Perfor
ms all duties of a PSCI and II, or special projects as requested, that are unit specific and that are appropriate to this level of position that are not listed in this job description.Qualifications
The right candidates have a positive attitude, quick mind, and thrive with working under strict timelines. We are looking for a fast learner to assist the PSC III staff with authorizations and appeals to ensure reimbursement so that MGH can continue to provide the highest quality of care in the industry for our patients. We will gladly train the right candidate.
High School Diploma or GED required, Associates degree or higher preferred
Minimum of 2 to 4 years of healthcare or administrative experience
Medical terminology desirable
Demonstrated experience to interface with various levels of the practice, especially with the knowledge and issues related to managed care.
Requires basic knowledge of Outlook
Demonstrated ability to work independently, with limited supervision, resolves issues and prioritize work. Be organized, attentive to detail and achieve outcomes with the team
Demonstrates effective interpersonal and communication skills.
Effectively interacts with all levels of management
EEO Statement
Massachusetts General Hospital is an Affirmative Action Employer.
By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.Primary Location
:
MA-Boston-MGH Main Campus
Work Locations
:
MGH Main Campus
55 Fruit Street
Boston
02114
Job
:
Practice Assistant/Patient Services Coord
Organization
:
Massachusetts General Hospital(MGH)
Schedule
:
Full-time
Standard Hours
:
40
Shift
:
Day Job
Employee Status
:
Regular
Recruiting Department
:
MGH Radiation Oncology
Job Posting
:
Aug 28, 2024#J-18808-Ljbffr
This position is located at Newton-Wellesley Hospital.
Sign-on bonus for qualified candidates!
Under the general supervision of the Practice Manager, the Patient Service Coordinator III provides support within an Ambulatory Practice setting. Drawing on a broad understanding of Hospital practices and policies and displaying a high degree of initiative, the incumbent will handle a wide range of tasks and responsibilities. Works with all physicians, nurses, and other clinical staff members to ensure a quality-based work flow throughout the department of Radiation Oncology.
Provides administrative support to multiple physicians in a clinic setting
Performs all check in/check out functions
Schedules follow up appts and imaging scans on clinic patients
May be required to get prior-authorization for scan before booking
Runs daily schedules in Mosaiq for patient clearance of appt
Arrive and Q patient in Mosaiq for Consults and Follow up appts
Provides HIPAA and MaHighway documentation for patient signature
Ensures compliance with Rad Onc wristband policy and patient identification
Schedules patient transport and pickup for inpatients in Epic using the Patient Transport Tracking module- (process is different for NWH patients)
Schedules translators for patient appointments
Answers clinic phone lines and triages patient calls appropriately
Scans misc documents, including patient consent forms into Epic
Triage prescription renewals, print medication lists, faxing, scanning of patient material
Responsible for all FD "inbasket" pool emails through Epic
Assist with reminder calls
Assist with managed care authorizations- shared by 3-4 staff @ NW
Coordinates the workflow and schedules with the department to ensure an efficient daily operation.; including scheduling physician appts
Works to ensure HIPAA Confidentiality and Privacy Policies are fully implemented. -
Assists with special projects as required. Projects may include such topics regarding billing, charge entry, compliance and/or Operations Improvement Initiatives.
Perfor
ms all duties of a PSCI and II, or special projects as requested, that are unit specific and that are appropriate to this level of position that are not listed in this job description.Qualifications
The right candidates have a positive attitude, quick mind, and thrive with working under strict timelines. We are looking for a fast learner to assist the PSC III staff with authorizations and appeals to ensure reimbursement so that MGH can continue to provide the highest quality of care in the industry for our patients. We will gladly train the right candidate.
High School Diploma or GED required, Associates degree or higher preferred
Minimum of 2 to 4 years of healthcare or administrative experience
Medical terminology desirable
Demonstrated experience to interface with various levels of the practice, especially with the knowledge and issues related to managed care.
Requires basic knowledge of Outlook
Demonstrated ability to work independently, with limited supervision, resolves issues and prioritize work. Be organized, attentive to detail and achieve outcomes with the team
Demonstrates effective interpersonal and communication skills.
Effectively interacts with all levels of management
EEO Statement
Massachusetts General Hospital is an Affirmative Action Employer.
By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.Primary Location
:
MA-Boston-MGH Main Campus
Work Locations
:
MGH Main Campus
55 Fruit Street
Boston
02114
Job
:
Practice Assistant/Patient Services Coord
Organization
:
Massachusetts General Hospital(MGH)
Schedule
:
Full-time
Standard Hours
:
40
Shift
:
Day Job
Employee Status
:
Regular
Recruiting Department
:
MGH Radiation Oncology
Job Posting
:
Aug 28, 2024#J-18808-Ljbffr