Director, Donor Relations (Alameda & Contra Costa Counties; Exempt, Full-Time)

About The Salvation Army Del Oro DivisionThe Salvation Army, an international movement, is an evangelical member of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.The Salvation Army annually helps more than 23 million Americans overcome poverty, addiction and economic hardships through a range of social services. By providing food for the hungry, emergency relief for disaster survivors, rehabilitation for those suffering from drug and alcohol abuse, clothing and shelter for people in need, and camp and recreational programming for community youth, The Salvation Army is doing the most good at 7,600 centers of operation around the country. Eighty-two cents of every dollar the Army spends is used to support those services in 5,000 communities nationwide, and as a branch of the Christian Church, the ultimate goal of all programs is the spiritual regeneration of all people.The Del Oro Division is part of the Western USA Territory (THQ), one of the Army's four U.S. geographic service areas. Divisional Headquarters for the Del Oro Division is located in Sacramento and the division is comprised of portions of Northern California and Northern Nevada. The division is further divided into geographic areas where services and ministry are provided. These locations, often called Community Centers or Corps, are led by a local leader. Additional programs are conducted in more remote areas by dedicated staff and volunteers.Under the leadership of Major John Brackenbury, the annual operating budget of the Del Oro Division is $70 million, with approximately $47 million coming from contributions from donors. The balance of the revenue comes from government fees and grants, thrift store sales and endowment. The Salvation Army is a nonprofit, tax-exempt charitable organization under Section 501(c)(3) of the Internal Revenue Code.In providing its programs and services, The Salvation Army is committed to accommodating all those in need without unlawful discrimination or harassment based on age, race, color, religion, sex, national origin, marital status, disability, citizenship, sexual orientation, gender identity, gender expression, or any other characteristic in accordance with their capacity to help.The Opportunity: Donor Relations Director, Alameda and Contra Costa CountiesThe Donor Relations Director (DRD) plays an integral role in the success of the Del Oro Division's fund development efforts, specifically through ongoing and proactive relationship management, strategic communications plans, gifts cultivation and solicitation activity with an assigned caseload of qualified major donors and smaller group (10%) of assigned, qualified major gifts prospects. In this role, the DRD will identify, qualify, be assigned, cultivate, solicit and steward major gift donors (90%) and prospects (10%), acting as the primary contact between The Army and the assigned caseload, with an emphasis on securing gifts of $5,000 and much higher, increasing major gifts to The Salvation Army while retaining and strengthening existing giving.The DRD will join three other DRDs in the Del Oro Division (and 41 in the entire Territory) and a Development team of 12. Reporting to the Divisional Director of Development (also being hired at this time), the DRD partners closely with local Planned Giving teammates and utilizes a Territory-wide structure of support in Major and Planned Gifts. During their first six months - one year in the position, the DRD will be expected to work in office at the Divisional Headquarters one day a week.Performance ObjectivesDonor and Volunteer RelationsManage a caseload of 150 assigned major donors. Maintain and seek to engage with a small additional prospective donor 'watch list'.Create and follow an agreed upon communications plan that is specific to each donor or prospect.Work diligently to meet agreed upon monthly and annual activity and income production goals.Manage all office systems related to DRD duties, including maintaining updated Portfolio donor files, tracking spreadsheets, correspondence, and gift acknowledgments.Ensure excellent customer service is provided to donors through accessibility to staff and leadership.Participate in recommended professional trainings as budget allows.Leadership and Fundraising ManagementDevelop and lead in one-to-one solicitation, gift acknowledgments and stewardship communications.Work in close collaboration with local officers, program, finance, development and marketing and communications.Keep management apprised of all significant interactions, inputting contact reports to the Portfolio donor database system.Remain driven toward goals and focused on caseload activity.Support and contribute to, as requested, overall territorial policies, business practices and strategies.PlanningEstablish, manage and fulfill a caseload communications plan, including individual fundraising goals and personalized strategies.Lead the development of team solicitation strategies where a team approach is needed.Meet regularly with supervisor and territorial major gifts management to discuss and refine caseload plans and donor strategies.Support and contribute to, as requested, overall policies and strategies.Develop research and briefing materials in preparation for team discussions.The Qualified CandidateThe Salvation Army seeks a compassionate, dynamic, and entrepreneurial fundraising professional with a minimum of three years individual giving/major gifts experience in a highly productive and progressive development and communications program within the nonprofit sector. The position requires car travel for most of the work, and a vehicle is assigned to the DRD. It is imperative that the person who assumes this important role fully embrace, support, and always reflect well on The Salvation Army's mission and values through one's professional responsibilities and behavior.Specific Requirements Include:A minimum of 3 years of experience in a non-profit fundraising role with a proven track record of major gifts success.Proven expertise in developing and maintaining positive relationships with diverse individuals.Able to work independently in a fast-paced environment without extensive administrative support.Demonstrated goal orientation, with a drive to achieve goals within agreed-upon timeframes.Track record in financial management, stewardship, and developing strategies to successfully increase revenue.Effective interpersonal, conversational, and presentation skills.Ability to be a productive team player and collaborate effectively.A career track record that shows stability with an organization.Willingness and ability to travel regularly. Valid Driver's License required.Bachelor's degree or comparable experience.Must reside within or near Alameda or Contra Costa Counties or be able to relocate.To assure confidential tracking of all applicants, applications will only be accepted via the application link on this page. This position offers strong benefits and a vehicle provided by The Salvation Army. Inquiries will be held in strict confidence.The Salvation Army is an Equal Opportunity Employer and committed to providing a respectful environment for all applicants and employees that is free from unlawful discrimination or harassment based on age, race, color, religion, sex, national origin, marital status, disability, citizenship, sexual orientation, gender identity, gender expression, or any other characteristic protected by law.

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