Operations Business Analyst Intern 2025

DescriptionAmazon Operations is the backbone of the Amazon customer experience. With over 50 fulfilment centres, hundreds of delivery stations, and tens of thousands of employees, the team works together to efficiently deliver items to customers. In the fulfilment centres, millions of items are picked and packed annually, while delivery teams work to get orders to customers on time. Safety is the top priority, and the operations culture is defined by teamwork, diversity, and a shared work ethic that keeps the business running smoothly. The team takes pride in delivering the quality service Amazon is known for globally.Internship roles are available nationwide: Corporate offices and fulfillment centers.Note: You must have the right to work in the country of employment by the start date.Key job responsibilitiesYou will test your analytical and technical skills. This internship is a learning opportunity, where you will put your skills and bias for action to the test, to complete a project that will support your own growth in the Business Analysis function, as well as the team and our customers success. This could include:Learning how to partner across multiple teams and geographiesDeveloping and executing complex data analyses, which will in turn drive the correct business decisionsHelping identify process improvement opportunities to build streamlined and scalable solutionsPartnering with the team to perform root cause analyses when facing problemsAssisting in the development of business cases for new programs and servicesParticipating in the development, delivery, maintenance and improvement of performance metrics dashboardsBecoming part of a team of trusted advisors throughout an entire business unitAbout the teamIntern Community:As an Amazon Intern, you'll be part of a vibrant, supportive community that empowers your growth and development. You'll collaborate with interns from around the world, networking and participating in social events to broaden your perspectives. You can also join specialized groups focused on areas like sustainability to explore your diverse interests.Support:The internship program provides a robust support system, including weekly intern office hours, dedicated IT and HR support, and a program team committed to your success. This ensures you have the guidance and assistance needed to thrive.Learning Sessions:Exclusive learning sessions will further enhance your skills, granting you access to Amazon's cutting-edge learning platforms and the expertise of industry leaders. These structured development opportunities will prepare you for the next step in your career.Opportunities:Upon successful completion of the internship, you may be considered for a graduate role or a second internship, allowing you to continue your journey with Amazon. Additionally, you'll enjoy a competitive monthly salary, relocation support, and access to a range of employee benefits.Internship Start Dates across the year:We are hiring interns to start anytime from January through September 2025. Each month, we'll hold 1-2 on-boarding days for new hires.Basic QualificationsCurrently in your penultimate or final year and working towards a university degree in Business Analytics, Finance, Accounting, Economics, Statistics, Mathematics, Computer Science, Information Systems, Engineering, Supply Chain, Logistics or a similar disciplineEligible to complete a full-time internship of 3-6 months.Highly proficient in both spoken and written English (Common European Framework of Reference C1).Advanced proficiency in Microsoft Excel (e.g. macros, pivots, lookups, VBA)Proficiency in SQL/ETLPreferred QualificationsExperience using databases with a large-scale data setExperience with SQLStrong problem-solving and analytical skills, with the ability to identify process improvements and innovative solutions.Excellent communication and teamwork skills, able to collaborate effectively with others.Demonstrated curiosity, proactivity, and willingness to take on challenges in an ambiguous, fast-paced environment.Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.