Seller Experience-Deals Business Analyst, EU Marketplace

DescriptionBI Analyst, Seller Experience and DealsJob Summary: The Business Intelligence (BI) Analyst on Seller Experience (SX) & Deals teams is responsible for driving data-driven insights and reporting to support the SX and Deals streams. This role will work closely with cross-functional partners to design, build, and maintain dashboards and analysis that provide visibility into key seller metrics, identify opportunities for improvement, and measure the impact of SX and Deals initiatives. The BI Analyst navigates large data sets, automates data extraction, and converts complex information into digestible business intelligence - ultimately informing actionable plans to enhance the end-to-end seller journey and develop the optimal strategies for the 3P Deals program.Key job responsibilitiesSeller Experience (SX)Manage Seller Experience metrics, designing and automating reporting, and implement mechanisms to monitor weekly, monthly, and quarterly trends and generate relevant insights and calloutsSocialize SX initiatives, status updates, and performance impact to drive broader awareness and adoption among the 3P seller communityConduct ad-hoc deep-dive analyses on areas such as seller attrition, support, and other priority topics to uncover opportunities for improvementPartner with SX, BI, and metrics owner teams to ensure data integrity, accuracy, and reliability of SX reportingCreate ad-hoc seller surveys to gather qualitative insights on SX-related pain points and experiencesDealsConduct pre-post analyses to compare the actual impact of these changes against expectations, and benchmark the impacts across EU locales and vs. the US/JP marketsDevelop dashboards with the top impacted Sellers by cohort (e.g., new vs. established) and collect Voice of Seller (VoS) feedback to supplement the quantitative dataProvide the 3P Deals team with a clear understanding of how these new quality guardrails affect the program's performance, so they can adjust their strategies accordinglyShare feedback with the worldwide product teams to help them keep improving the Deals requirements and their implementationBasic QualificationsQualifications:1-2 years of experience in a business intelligence, data analysis, or reporting role, preferably in an e-commerce, marketplace, or technology environmentStrong SQL and data skills, with the ability to translate business requirements into robust data modelsProficiency in data visualization tools (e.g., Quicksight) and creating intuitive, user-friendly dashboardsExcellent communication and ability to translate complex data into practical insightsPassion for programming languages and quantitative topics (e.g., Statistics, Economics)Bachelor's degree or equivalent work experienceFluent in EnglishPreferred Qualifications- Passion for programming languages and quantitative topics (e.g., Statistics, Economics, Computer Science)- Excellent communication and ability to translate complex data into practical insightsAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.