Insight Global
Sr. System Analyst (Aveva PI)
Insight Global, Charlotte, North Carolina, United States, 28245
Provide day-to-day production support for applications, infrastructure, and end user client tools (ex. Datalink, ProcessBook, and PI Vision).Provide performance optimization and system health monitoring in support of compliance with overall health and availability targets for production systems.Provide installation, configuration, and monitoring support for the PI system servers, the application operating systems, interfaces, and client tools on end user workstations.Create, monitor, and provide maintenance for PI system tags.Provide monitoring and maintenance support for system security, deployment of patches, file backups, system restoration, and password management.Perform root cause analysis along with recommending and implementing preventive techniques as required.Develop and maintain effective application technical support documentation including procedures.Support the evaluation of operating system upgrades and changes to support tools, including support testing.Work directly with vendors and IT entities to troubleshoot and resolve issues. Ensure issues are properly documented, classified and escalated as appropriate.Support the analysis of business processes, information gathering, interpreting requirements, developing specifications, and implementing process workflows, including routing and approvals.Participate on project teams to deliver new functionality and to support corporate initiatives.Lead discussions, collaborate and interact with Enterprise Architects, IT Operations, Telecom, and various other business units.Comply with all applicable IT processes and procedures.Champion adherence to human performance practices.Champion adherence to change management processes.Ensure adherence to Service Level Agreement commitments.Interact and provide support for end uincluding training.Provide periodic 24x7 on-call rotation support.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Required Skills & Experience
Bachelors degree in computer science, Information Systems, Engineering, Environmental Sciences, or a related field.Proven experience as a Senior Systems Analyst, specifically in Generation Operational Systems (Aveva PI)Extensive experience working with Aveva PI vendor software suite (need an Application Analyst SME working on the PI Delivery & Support Team)Experience or knowledge of generation operational systems Aveva PI, GE EMS, MAXIMO, EZ MAX, MV 90, Conditioned Based Monitoring, VT SCADA, Tagspro, and KPAFlex systems.Proven experience in data architecture, solution architecture, and system integration.Experience with Alteryx, SQL Server, Power BI, AWS, Azure, Workato,
Nice to Have Skills & Experience
Masters degree in project management or project management certification (e.g., PMP).Proficiency in project management tools and software (MS Project, Jira).Strong understanding of Generation Operational Systems principles, regulations, and industry best practices.Experience in Renewable Generation (Solar, Wind, Battery) Systems.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Required Skills & Experience
Bachelors degree in computer science, Information Systems, Engineering, Environmental Sciences, or a related field.Proven experience as a Senior Systems Analyst, specifically in Generation Operational Systems (Aveva PI)Extensive experience working with Aveva PI vendor software suite (need an Application Analyst SME working on the PI Delivery & Support Team)Experience or knowledge of generation operational systems Aveva PI, GE EMS, MAXIMO, EZ MAX, MV 90, Conditioned Based Monitoring, VT SCADA, Tagspro, and KPAFlex systems.Proven experience in data architecture, solution architecture, and system integration.Experience with Alteryx, SQL Server, Power BI, AWS, Azure, Workato,
Nice to Have Skills & Experience
Masters degree in project management or project management certification (e.g., PMP).Proficiency in project management tools and software (MS Project, Jira).Strong understanding of Generation Operational Systems principles, regulations, and industry best practices.Experience in Renewable Generation (Solar, Wind, Battery) Systems.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.