Customer Service Rep/Order Puller

CornerStone Staffing has partnered with a company in Keller, Tx to staff for Customer Service Representatives!

Title

Customer Service Representative/Order Puller

Schedule

Start time 8:00am, requires mandatory overtime (typically between 45-60hrs/week)

Location

Keller, Tx 76248

Pay

$15.00/hr

Job Functions:

• Be available to handle member inquiries. Represent the company by answering and documenting all incoming contracts to determine their nature, and respond to complex calls related to specialized products.
• Willing to be in the warehouse for 3-4hrs/day picking/packing orders
• Be comfortable standing for multiple hours a day
• Respond with empathy to complaints and concerns from sponsors.
• Document according to procedure. Assist department in reaching call handling goals, first contact resolution goals, complaint resolution compliance, and member retention.
• Be open and receptive to feedback.

Basic Qualifications:

• 1+ years of Call Center experience
• Great communication skills
• Ability to understand, interpret, act on, and direct own work based on analysis of a variety of statistical measurements
• Professional phone voice
• Demonstrate analytical and problem-solving skills
• Proficient computer skills

To Apply for this Job:

Click the Apply Online button, then:

If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job.

If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application.

After completing the online application, for immediate consideration, you will need to email

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