Communications Strategy Manager

Sr. Manager Communications Strategy

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Communications Strategy Manager in Boston, MA. 

The Role

As a Sr. Manager of Communications Strategy, you will be covering a parental leave supporting the organizations Brokerage and Digital Assets products area with a concentrated focus on the emerging investor segment. You are proficient in channel best practices, targeting strategies, creative insights, emerging technologies, consumer trends and relevant competitive activities to help deliver communication plans the drive effective, efficient, and resonant marketing experiences which speak directly to the interest, needs, and values of Fidelity's customers. Moreover, you will directly lead creative projects, serving as facilitator and advocate while guiding project execution from marketing strategy through to breakthrough creative deliverables. You are a key player on a cross-functional team, and your eye is always on customer experience, brand alignment, efficiency, quality, and business results.

The Team

The Comms Strategy team is a new team and practice being built within Fidelity’s larger marketing organization. The team blends elements of traditional account management with building strategic communications plans, by channel, to create more targeted, effective marketing efforts that deliver on business objectives and proven value- delivering the highest quality experiences for our customers and prospective customers.

Experience

• Bachelor’s Degree
• 5-7+ years of experience in marketing, advertising and/or marketing communications
• Agency experience, especially with financial services clients, a plus
• Experience with agile principles a plus

Skills & Expertise

• Experience working with creative teams and fostering projects from strategy through concepting, production and delivery.
• Skilled at leading brand and creative activation and execution across platforms and a good eye for creative and brand alignment
• Resourceful, self-sufficient, effective problem solver and troubleshooter even in the face of ambiguity
• Clear and concise written and verbal communication
• Strong attention to detail and personal accountability
• Solid project management skills, with consistent use of standardized processes with the ability to prioritize, lead and manage several initiatives at once.
• Ability to foster strong relationships, successfully manage conflict and build trust in every interaction
• A customer-centric/customer first mindset
• Appreciation for the power of data and an ability to interpret and apply it to drive better results

Dynamic Working
Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. 

Company Overview

Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at 

We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at

At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit

Fidelity TalentSource's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

Fidelity Investments and Fidelity TalentSource are equal opportunity employers.