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Instacart

Senior Quantitative Researcher

Instacart, San Francisco, California, United States, 94199


We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward. If you're ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There's no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it's from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Overview

About the Role

We're seeking a Senior Quant UX Researcher to join the team and drive impactful research for the Online Grocery team. In this role, you will be deeply involved in every aspect of the research process, from design to execution and analysis. The Online Grocery team is focused on building and growing the best online grocery experience.

About the team

The Instacart Research team is dedicated to understanding the future of online grocery shopping and how current behaviors and needs may be rapidly evolving. We generate insights that drive product strategy and innovation. We are a collaborative and tight-knit team, and we partner with product, design, data science, and engineering to help build products that solve real problems for people and support Instacart's mission.

About the Job

Design, implement and analyze a wide range of quantitative studies.

Utilize statistical techniques and data analysis to identify trends, patterns, and insights from large datasets.

Partner closely with product, data science and design partners to identify and prioritize research projects

Identify, plan and execute research projects end-to-end, demonstrating creativity in problem-solving

Synthesize findings into actionable insights that propel product development.

Communicate results and recommendations in a concise and visually compelling manner, leveraging storytelling skill

Collaborate with data scientists and other teams to develop predictive models.

Uphold high standards of data integrity and confidentiality in all research activities.

Minimum Qualifications

At least 5 years of professional experience in UX research

Able to adapt and operate independently in a fast-paced environment

Experience in designing, implementing, and analyzing tracking and ad-hoc surveys

Demonstration of a creative, adaptable, and hands-on approach to research

Advanced knowledge and expertise in statistical analysis methods (e.g., Discrete Choice Modeling, Segmentation techniques)

Proficiency in programming surveys using Qualtrics

Proficiency in processing data and weighting (using Q, SPSS, or other software)

Experience in linking survey data with user behavioral data for comprehensive analysis.

Portfolio demonstrates visualizing data in a clear, compelling manner.

Can speak to experience managing multiple simultaneous projects

Bachelor's or Master's degree in Psychology, Cognitive Science, HCI, Statistics, Data Science, Anthropology, or a related field.

Preferred Qualifications

SQL experience desired but not required.

Masters or PhD in psychology, cognitive science, HCI, Statistics, Data Science, Anthropology, or a related field

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