Moore DM Group
Manufacturing ERP System Support Specialist
Moore DM Group, Tulsa, Oklahoma, United States, 74145
Description
As a
Manufacturing ERP System Support Specialist , you will provide technical support in concert with the direction of the Information Technology Manager. You will ensure adherence to best practices and proven methodologies to promote continuous information operations, resiliency of systems operations and maintain disaster recovery and business continuity plans and documentation of server.
The onsite role is located in our Tulsa office.
Moore
is a data-driven constituent experience management (CXM) company achieving accelerated growth for clients through integrated supporter experiences across all platforms, channels and devices. We are an innovation-led company that is the largest marketing, data and fundraising company in North America serving the purpose-driven industry with clients across education, association, political and commercial sectors.
Check out www.WeAreMoore.com for more information.
Your Impact:Ensure systems and applications are effective, reliable, and meet the service delivery needs of all programs.Identify and coordinate installation, upgrades, and ongoing support of software packages across organizations.Provide effective and responsive service when requested.Plan, implement and review upgrades of any existing applications, ensuring minimal disruption to service delivery.Maintains security and protects systems from unauthorized use, acts of nature and user abuse.Coordinate and communicate closely with management and help desk during all unplanned outages.Your Profile:
Bachelor's degree in Computer Science, Information Technologies or related field, or an equivalent combination of experience, education, and training.Or 3 years work experience in related field.Ability to be on call (24/7).Strong customer service skills. Focused on client's objectives and attentive to the needs of users.Working knowledge with ERP systems and support, EPS (EFI) iQuote and Monarch strongly preferred.Strong understanding of technical troubleshooting methodology.Excellent oral, written, and interpersonal communication and presentation skills across organizational boundaries.How We'll Support You:
Join the largest marketing and fundraising company in North America serving the nonprofit industry where we prioritize innovation and professional growth.Collaborate with industry subject matter experts with over 5,000 employees across the enterprise.To help you stay energized, engaged and inspired, we offer a wide range of benefits including comprehensive healthcare, paid holidays and generous paid time off so you can have the time and space to recharge pursue your other passions and be with the people you care about.Moore is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
#LI-JM1 #LI-onsite
As a
Manufacturing ERP System Support Specialist , you will provide technical support in concert with the direction of the Information Technology Manager. You will ensure adherence to best practices and proven methodologies to promote continuous information operations, resiliency of systems operations and maintain disaster recovery and business continuity plans and documentation of server.
The onsite role is located in our Tulsa office.
Moore
is a data-driven constituent experience management (CXM) company achieving accelerated growth for clients through integrated supporter experiences across all platforms, channels and devices. We are an innovation-led company that is the largest marketing, data and fundraising company in North America serving the purpose-driven industry with clients across education, association, political and commercial sectors.
Check out www.WeAreMoore.com for more information.
Your Impact:Ensure systems and applications are effective, reliable, and meet the service delivery needs of all programs.Identify and coordinate installation, upgrades, and ongoing support of software packages across organizations.Provide effective and responsive service when requested.Plan, implement and review upgrades of any existing applications, ensuring minimal disruption to service delivery.Maintains security and protects systems from unauthorized use, acts of nature and user abuse.Coordinate and communicate closely with management and help desk during all unplanned outages.Your Profile:
Bachelor's degree in Computer Science, Information Technologies or related field, or an equivalent combination of experience, education, and training.Or 3 years work experience in related field.Ability to be on call (24/7).Strong customer service skills. Focused on client's objectives and attentive to the needs of users.Working knowledge with ERP systems and support, EPS (EFI) iQuote and Monarch strongly preferred.Strong understanding of technical troubleshooting methodology.Excellent oral, written, and interpersonal communication and presentation skills across organizational boundaries.How We'll Support You:
Join the largest marketing and fundraising company in North America serving the nonprofit industry where we prioritize innovation and professional growth.Collaborate with industry subject matter experts with over 5,000 employees across the enterprise.To help you stay energized, engaged and inspired, we offer a wide range of benefits including comprehensive healthcare, paid holidays and generous paid time off so you can have the time and space to recharge pursue your other passions and be with the people you care about.Moore is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
#LI-JM1 #LI-onsite