Network Operations Center Engineer

Advantage Tech is searching for a NOC Engineer to join their client's team in Lee's Summit, MO.POSITION PURPOSE: The purpose of the NOC Engineer is to provide advanced technical network support and monitoring to internal and external customers by responding to trouble tickets, assisting NOC Technicians with Tier 2 troubleshooting, training, and overseeing circuit activation problems, as well as:Ensuring customer issues are handled quickly and correctly is a key to success in this role.This position will work closely with Field Operations, Engineering and Bluebird Customers.They will be responsible for monitoring, Tier II troubleshooting, and repair of Optical, SONET, DWDM, CWDM, Ethernet, and IP/MPLS products and services.Requires a strong understanding of Layer 1, 2, and 3 principles, Nokia, MRV, Routers & Switches, ADVA & Ekinops DWDM, and Cisco SONET.PRINCIPAL ACCOUNTABILITIES:Assist the NOC with Tier 2 troubleshooting on DWDM, MPLS, and SONET equipmentMonitor network performance and active alarmsWork with LECs, IXCs, vendors, internal departments, and customers to successfully troubleshoot impairments and outages as required.Read and interpret CLR/DLRsWork with Engineering on customer circuit changes and designComplete test and turnup of newly activated customer circuitsTrain the NOC on DWDM, MPLS, and Sonnet equipmentWork closely with Operations and Engineering to ensure quick circuit activationCorrespond with customers with ticket updates and advanced technical supportJOB REQUIREMENTS:Desired:3 years' experience in Network Engineering2 to 3 years' experience working in an NOC environment in the telecommunications industry.Strong communications skillsFiber optic fundamentalsMulti-task and maintain composure.Experience performing circuit testing procedures and test equipment.Nokia, ADVA, Ekinops and MRV experienceRequired:3 to 5 years in Telecommunications or equivalent Technical TrainingHigh school diploma or equivalentStrong communications skillsStrong MPLS knowledgeDWDM fundamentalsMust be able to work independently and in a team environment with minimal guidance, while focusing on a sense of urgency for customer-impacting issues.