Caesars Entertainment
Lead EVS Attendant
Caesars Entertainment, Danville, Virginia, United States, 24540
Job Description
ESSENTIAL JOB FUNCTIONS:
These include but are not limited to the following:Monitors casino floor, stairs, mirrors, glass and assigned areas to ensure quality and cleanliness.Maintain appearance of gaming area including dust and polish/disinfect slot machines and seats, cleaning trash from between, behind, and on the floor around slot machines.Completely clean entire casino floor area, vacuuming, cleaning carpets and carpeted areas, ledges, edges, glass.Clean gaming tables as/when requested.Dusting and cleaning of all casino signage.Services assigned areas daily, including vacuuming, mopping, cleaning and disinfecting of rest rooms, ash/trash receptacles, elevators, dusting, polishing, and sweeping.Mop, sweep, and clean restrooms to include sink and mirrors - wall, toilet, vents, dispensers, etc.Cleans, sweeps, mops and empties trash in offices, lobbies, bar areas, corridors, elevators, locker rooms and other work areas as directed by the supervisor or manager.Monitors bathrooms to ensure that they are always clean and orderly.Maintains all equipment supplies and supply rooms in an orderly manner, as instructed by Supervisor.Removes all trash and recycling from all receptacles and disposes at their designated locations. Operates trash and cardboard compactor following the Standard Operations Guidelines (SOG).Assists the supervisor with the oversight of the departmental duties: dusting, vacuuming, trash disposal, restroom cleaning; cleaning of windows, mirrors, walls, doors, and carpet cleaning to include the cleaning of slot machines and other furnishings.Assist in maintaining inventory and order departmental cleaning supplies as required.Assigns Public Area (EVS) staff daily cleaning duties, when standing in as a supervisor.Prepares and maintains files, records, reports, and related documents in support of Public Area (EVS) activities, as assigned.Enforces Public Area (EVS) standard operational procedures.Meet and coordinate with supervisor prior to each assigned shift.Must attend and complete ask required departmental training to include but not limited to; bio clean up, carpet cleaning/shampooing/extracting, and chemical safety.Is responsible for turning in any kind of lost and found into Security.Will complete any project issued to them by their supervisor or manager.Is responsible for always providing proper customer service by assisting out external/internal guests when they have questions or requests.Ensures that all keys are issued, signed out, and returned by the end of shift.Responsible for ensuring that all Public Area/EVS personnel are completing all mandatory and required computer-based training.Assists in orienting and training of all new Public Area/EVS Attendants. Making sure that all new employees deal with Caesars Virginia guests in a friendly and courteous manner and adheres to the Public Area/EVS standards.Attendance is an essential part responsibility for all team members and are expected to report to work based upon the assigned scheduled each day in accordance with the attendance policy for Caesars Virginia.Reports maintenance needs to Supervisor.Reports emergency repairs to Supervisor immediately.Completes special assignments assigned by Supervisor - Public Areas and above as requested.Maintain break room and executive office facilities.Participates in departmental safety and technical training programs.ADDITIONAL RESPONSIBILITIES:
Performs other duties as required.
QUALIFICATIONS:
Proven problem-solving skills are required as demonstrated by the ability to respond calmly and make rational decisions when required.General knowledge of chemicals, cleaners, strippers, and waxes preferred.Knowledge of operation of tools and equipment used in the performance of Public Area/EVS work.Ability to supervise and direct the work of others.Good oral and written communication skills must be fluent and literate in English and have the ability to communicate clearly and effectively over handheld radios.Ability to prepare and maintain office reports and records.Must be able to retain and apply information obtained during departmental training sessions/meetings.Ability to communicate effectively and maintain good public and employee relations.Ability to maintain overall Public Area/EVS supplies used in Caesars Virginia's operations.Able to stand, sit, walk or lay for prolonged periods of time.Physically mobile with reasonable accommodations including ability to push, pull, lift up to 50 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.Ability to work at heights of 60 feet.Ability to use a personal computer and appropriate software (Excel, Word, PowerPoint, Access, and Microsoft Outlook).Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.Must be able to obtain a required Virginia Lottery Gaming License.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:
Must be able to lift and/or move up to 50 pounds and occasionally lift and or move up to 50 pounds, from floor to waist, waist to shoulder.General tolerance for common cleaning products is necessary. Personal Protective Equipment is provided when required.Ability to clean blood and bodily fluids when necessary, with provided Personal Pertected Equipment.Must be able to work standing, walking, climbing stairs continuously throughout an 8 to 10 hour work shifts while performing stooping, stretching, squatting, lifting, bending, reaching and twisting motions.The physical ability to frequently crouch, push/pull, squat, and work above the shoulders with both arms.The physical ability to use both hands for continuous grasping.The physical ability to push, pull, and lift various furniture items such as end tables, chairs, ottomans, lamps, and tables.Must be able to work on ladders up to 12 feet in height.The physical ability to tolerate any required personal protective equipment such as gloves, safety glasses, safety goggles, and other protective equipment deemed appropriate on a continuous basis.Ability to safely operate motorized equipment.Attention to detail and must have visual capabilities needed to inspect work upon completion to avoid leaving deficient work.Ability to maintain regular, predictable attendance according to schedule.Ability to work in crowded environment with high noise levels containing cigarette smoke and other odors.
JOB MAY REQUIRE WORKING ANY SHIFT ON ANY DAY OF THE WEEK.
ESSENTIAL JOB FUNCTIONS:
These include but are not limited to the following:Monitors casino floor, stairs, mirrors, glass and assigned areas to ensure quality and cleanliness.Maintain appearance of gaming area including dust and polish/disinfect slot machines and seats, cleaning trash from between, behind, and on the floor around slot machines.Completely clean entire casino floor area, vacuuming, cleaning carpets and carpeted areas, ledges, edges, glass.Clean gaming tables as/when requested.Dusting and cleaning of all casino signage.Services assigned areas daily, including vacuuming, mopping, cleaning and disinfecting of rest rooms, ash/trash receptacles, elevators, dusting, polishing, and sweeping.Mop, sweep, and clean restrooms to include sink and mirrors - wall, toilet, vents, dispensers, etc.Cleans, sweeps, mops and empties trash in offices, lobbies, bar areas, corridors, elevators, locker rooms and other work areas as directed by the supervisor or manager.Monitors bathrooms to ensure that they are always clean and orderly.Maintains all equipment supplies and supply rooms in an orderly manner, as instructed by Supervisor.Removes all trash and recycling from all receptacles and disposes at their designated locations. Operates trash and cardboard compactor following the Standard Operations Guidelines (SOG).Assists the supervisor with the oversight of the departmental duties: dusting, vacuuming, trash disposal, restroom cleaning; cleaning of windows, mirrors, walls, doors, and carpet cleaning to include the cleaning of slot machines and other furnishings.Assist in maintaining inventory and order departmental cleaning supplies as required.Assigns Public Area (EVS) staff daily cleaning duties, when standing in as a supervisor.Prepares and maintains files, records, reports, and related documents in support of Public Area (EVS) activities, as assigned.Enforces Public Area (EVS) standard operational procedures.Meet and coordinate with supervisor prior to each assigned shift.Must attend and complete ask required departmental training to include but not limited to; bio clean up, carpet cleaning/shampooing/extracting, and chemical safety.Is responsible for turning in any kind of lost and found into Security.Will complete any project issued to them by their supervisor or manager.Is responsible for always providing proper customer service by assisting out external/internal guests when they have questions or requests.Ensures that all keys are issued, signed out, and returned by the end of shift.Responsible for ensuring that all Public Area/EVS personnel are completing all mandatory and required computer-based training.Assists in orienting and training of all new Public Area/EVS Attendants. Making sure that all new employees deal with Caesars Virginia guests in a friendly and courteous manner and adheres to the Public Area/EVS standards.Attendance is an essential part responsibility for all team members and are expected to report to work based upon the assigned scheduled each day in accordance with the attendance policy for Caesars Virginia.Reports maintenance needs to Supervisor.Reports emergency repairs to Supervisor immediately.Completes special assignments assigned by Supervisor - Public Areas and above as requested.Maintain break room and executive office facilities.Participates in departmental safety and technical training programs.ADDITIONAL RESPONSIBILITIES:
Performs other duties as required.
QUALIFICATIONS:
Proven problem-solving skills are required as demonstrated by the ability to respond calmly and make rational decisions when required.General knowledge of chemicals, cleaners, strippers, and waxes preferred.Knowledge of operation of tools and equipment used in the performance of Public Area/EVS work.Ability to supervise and direct the work of others.Good oral and written communication skills must be fluent and literate in English and have the ability to communicate clearly and effectively over handheld radios.Ability to prepare and maintain office reports and records.Must be able to retain and apply information obtained during departmental training sessions/meetings.Ability to communicate effectively and maintain good public and employee relations.Ability to maintain overall Public Area/EVS supplies used in Caesars Virginia's operations.Able to stand, sit, walk or lay for prolonged periods of time.Physically mobile with reasonable accommodations including ability to push, pull, lift up to 50 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.Ability to work at heights of 60 feet.Ability to use a personal computer and appropriate software (Excel, Word, PowerPoint, Access, and Microsoft Outlook).Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.Must be able to obtain a required Virginia Lottery Gaming License.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:
Must be able to lift and/or move up to 50 pounds and occasionally lift and or move up to 50 pounds, from floor to waist, waist to shoulder.General tolerance for common cleaning products is necessary. Personal Protective Equipment is provided when required.Ability to clean blood and bodily fluids when necessary, with provided Personal Pertected Equipment.Must be able to work standing, walking, climbing stairs continuously throughout an 8 to 10 hour work shifts while performing stooping, stretching, squatting, lifting, bending, reaching and twisting motions.The physical ability to frequently crouch, push/pull, squat, and work above the shoulders with both arms.The physical ability to use both hands for continuous grasping.The physical ability to push, pull, and lift various furniture items such as end tables, chairs, ottomans, lamps, and tables.Must be able to work on ladders up to 12 feet in height.The physical ability to tolerate any required personal protective equipment such as gloves, safety glasses, safety goggles, and other protective equipment deemed appropriate on a continuous basis.Ability to safely operate motorized equipment.Attention to detail and must have visual capabilities needed to inspect work upon completion to avoid leaving deficient work.Ability to maintain regular, predictable attendance according to schedule.Ability to work in crowded environment with high noise levels containing cigarette smoke and other odors.
JOB MAY REQUIRE WORKING ANY SHIFT ON ANY DAY OF THE WEEK.