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Michigan First Credit Union

Mortgage Loan Officer

Michigan First Credit Union, Okemos, Michigan, United States, 48864


Location : Address:2055 W. Grand River Road

Location : City:Okemos

Location : Postal Code:48864

Responsibilities:

We are currently seeking a Mortgage Loan Officer to join our Michigan First Mortgage Office. The person in this position will report to the Loan Center Manager.JOB SUMMARY:Our Mortgage Loan Officers strive to make an impact on their clients lives by providing the most up to date mortgage information in order to help them meet their financial goals. This would involve increasing a clients mortgage loan portfolio by developing business contracts; attracting mortgage customers, completing mortgage loan process and closing. We are looking for outgoing sales oriented applicants with uncanny client service ability.

KEY JOB RESPONSIBILITIES:Advise and educate clients on the home-buying or refinance process and how to better manage their mortgage needs.Meets mortgage loan operational standards by contributing mortgage loan information to strategic plans and reviews; implementing production, productivity, quality, and customer-service standards; resolving problems; identifying mortgage loan system improvements.Assists in the preparation of credit information necessary to establish qualifying range, including such factors as applicants assets, credit experience, and income, based on predetermined standards.Keeps record on file of credit transactions, inquiries, pending loans, Loan Activity report by representative, and Daily Loan Listing.Attracts new mortgage loan applications by developing relationships within the community, specifically with the real estate community; making sales calls to prospective customers.Completes mortgage loans by monitoring collection, verification and preparation of mortgage loan documentation; scheduling and completing mortgage loan closing.Excellent interpersonal and persuasion skills.Ability to perform functions in an accurate and timely manner.Perform other duties as assigned.Becomes/is an advocate of The Michigan First Way, supporting all facets of it, including complete fulfillment of Our Promise, 5 STARS Service, SOLVE IT and our ISMs. Fosters a positive demeanor and image through professional representation in all contacts with both, team members and members. Consistently reflects and displays each of our ISMs in daily job performance, as well as in all business interactions while executing on our goals and initiatives. Learns and utilizes EMEC (Every Members Experience Counts) in day-to-day responsibilities when communicating with members only.Qualifications:

High school diploma, BA degree in Finance, Accounting or Economics preferred.Previous experience in financial software or sales is a plus.Passion, great communication skills, self-motivation, positive and competitive attitude.Detailed orientated.Ability to effectively present information in one-on-one and small group situations.Ability to operate standard office equipment, including proficiency with financial calculations and operational software desired.Must have more skills than just telemarketing experience. Organic lead generation and Social Media efficiency is essential to loan originators long term prosperity.Who We Are:Michigan First Credit Union was founded more than 90 years ago by educators and now delivers world-class service to more than 165,000+ members at our branches throughout Michigan, and were growing! We offer financial solutions for every life stage and seek to positively transform our members lives through personalized service that meets their unique needs.Simply put, Michigan First Credit Unions sole mission is to provide the highest quality member experience. Working here, youll get to participate in a strong culture centered around service, professionalism, and growth.Michigan First highlights:500 team members30 locations spanning the Lansing area, Grand Rapids and Metro Detroit.Industry leader in community support and charitable giving through the Michigan First FoundationMember Services Call Center operates 24/7/365Over $1.5 Billion in assetsAwards Michigan First Credit Union has been the proud recipient of:2023 Best & Brightest in the Nation2023 Best & Brightest in Metro Detroit2023 Best & Brightest in West Michigan2023 Best Credit Unions to Work For2023 Best Places to Work in Southeast Michigan2023 Channel 4 - Vote for the Best - Mortgage Lenders (1st Place)2023 Channel 4 - Vote for the Best - Credit Unions (3rd Place)2023 Detroit Free Press Top Workplaces2023 Michigan Veterans Affairs Agency - Certified Veteran Friendly Employer - Bronze Level2021 Credit Union of the Year by NAFCU (National Association of Federally-Insured Credit Unions)Benefits and perks of joining our award-winning team include:Very competitive payLow-cost medical, dental, and vision benefit options. Employer-paid life and disability insurance401(k) - 100% match up to 5% deferralTuition reimbursement for both Undergraduate and Graduate degree programAccess to a complimentary concierge service that assists with nearly any item on your to-do listFree, state-of-the-art fitness center at our Lathrup Village headquarters with exercise equipment, showers and locker roomsWellness initiatives and events throughout the year to help team members stay healthyLoan discounts for certain secured and unsecured loans and mortgagesOpportunities for pay increases, incentives and profit-sharing, based on performanceOnsite subsidized top notch Cafe 26 for team members' useOnsite bowling centerMichigan First Credit Union is an Equal Opportunity Employer.