Mass General Brigham
Application Coordinator
Mass General Brigham, Somerville, Massachusetts, us, 02145
Description:
About UsAs a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Womens Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care, and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.Were focused on a people-first culture for our systems patients and our professional family. Thats why we provide our employees with more ways to achieve their potential. Mass General Brigham is committed to aligning our employees personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal developmentand we recognize success at every step.Our employees use the Mass General Brigham values to govern decisions, actions, and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.
The OpportunityThe Applications Coordinator reports directly to an Applications Manager within the Interoperability teams; s/he is part of a team dedicated to configuring, building, testing, Project management, and activating the assigned application database. Applications include:
Bridges, Care Everywhere, and Conversion
Principal Duties and Responsibilities
Act as part of a team of software application and workflow experts to provide design & build expertise to analyze organization's current business practices and translate them into configurations and workflows, for successful product implementationAbility to help guide decisions using application knowledge and analysis in a timely fashionParticipates in peer review for quality assurance of team member build, and assists with onboarding & mentoring of new team membersWorks closely with end users to document business requirements, and translates those requirements into functional specifications and/or system build/configuration for the software applicationDevelops and executes test plans and performs other software quality assurance tasksProvides ongoing support of the software applications by identifying and resolving issues, and escalating as needed for timely resolutionProvides high quality, customer-focused servicesProvides Project Management to the teamRuns reports, updates tables and performs other tasks associated with the ongoing operation of the software environmentParticipates in regular team meetings to discuss team activities, issues and updatesActs as team delegate/representative at department, project or other meetings, as assignedParticipates as needed with review of the training curriculum and end user documentation for the applications user communityUses the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & CollaborationOther duties as assignedQualifications:QualificationsBachelors Degree required5+ years of healthcare information technology experienceA combination of education and experience may be substituted for requirementsMust obtain Certification as outlined by program requirementsSkills for SuccessExperience in the development, support or operation of software applications in a healthcare settingExcellent oral and written communication skillsExcellent Project Management skillsStrong interpersonal skills to effectively communicate with both technical and non-technical staffDemonstrated analytic and problem-solving skillsAbility to learn quicklyKnowledge of Microsoft Office 365 and other popular office productivity solutionsWorking ModelHybrid model requires 1-3x per week onsite at Assembly Row, Somerville with flexibility for the business needs
EEO StatementMass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under the law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment.Primary Location MA-Somerville-MGB Assembly RowWork Locations MGB Assembly Row 399 Revolution Drive Somerville 02145Job Business and Systems AnalystOrganization Mass General BrighamSchedule Full-timeStandard Hours 40Shift Day JobEmployee RegularJob Posting Oct 21, 2024
About UsAs a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Womens Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care, and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.Were focused on a people-first culture for our systems patients and our professional family. Thats why we provide our employees with more ways to achieve their potential. Mass General Brigham is committed to aligning our employees personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal developmentand we recognize success at every step.Our employees use the Mass General Brigham values to govern decisions, actions, and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.
The OpportunityThe Applications Coordinator reports directly to an Applications Manager within the Interoperability teams; s/he is part of a team dedicated to configuring, building, testing, Project management, and activating the assigned application database. Applications include:
Bridges, Care Everywhere, and Conversion
Principal Duties and Responsibilities
Act as part of a team of software application and workflow experts to provide design & build expertise to analyze organization's current business practices and translate them into configurations and workflows, for successful product implementationAbility to help guide decisions using application knowledge and analysis in a timely fashionParticipates in peer review for quality assurance of team member build, and assists with onboarding & mentoring of new team membersWorks closely with end users to document business requirements, and translates those requirements into functional specifications and/or system build/configuration for the software applicationDevelops and executes test plans and performs other software quality assurance tasksProvides ongoing support of the software applications by identifying and resolving issues, and escalating as needed for timely resolutionProvides high quality, customer-focused servicesProvides Project Management to the teamRuns reports, updates tables and performs other tasks associated with the ongoing operation of the software environmentParticipates in regular team meetings to discuss team activities, issues and updatesActs as team delegate/representative at department, project or other meetings, as assignedParticipates as needed with review of the training curriculum and end user documentation for the applications user communityUses the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & CollaborationOther duties as assignedQualifications:QualificationsBachelors Degree required5+ years of healthcare information technology experienceA combination of education and experience may be substituted for requirementsMust obtain Certification as outlined by program requirementsSkills for SuccessExperience in the development, support or operation of software applications in a healthcare settingExcellent oral and written communication skillsExcellent Project Management skillsStrong interpersonal skills to effectively communicate with both technical and non-technical staffDemonstrated analytic and problem-solving skillsAbility to learn quicklyKnowledge of Microsoft Office 365 and other popular office productivity solutionsWorking ModelHybrid model requires 1-3x per week onsite at Assembly Row, Somerville with flexibility for the business needs
EEO StatementMass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under the law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment.Primary Location MA-Somerville-MGB Assembly RowWork Locations MGB Assembly Row 399 Revolution Drive Somerville 02145Job Business and Systems AnalystOrganization Mass General BrighamSchedule Full-timeStandard Hours 40Shift Day JobEmployee RegularJob Posting Oct 21, 2024