Program Manager I, North America Transportation Execution

DescriptionAt Amazon, our commitment is to be the most customer-centric company globally. Our North American Transportation team consists of dynamic, high-performing groups that shape network execution through innovative transportation and delivery management concepts. The Transportation Execution team in North American Transportation is seeking a Program Manager to lead the analysis and execution of volume allocations to our transportation partners. This role entails in-depth analysis of transportation cost drivers and collaborating with cross-functional teams to address specific areas while enhancing customer experience and optimizing transportation costs through proper volume allocations. The Program Manager will oversee the end-to-end process of program implementation, manage multiple concurrent projects, and effectively prioritize them.Key job responsibilitiesSupply chain, transportation, or logistic network management solution experienceManage and oversee various cross-functional programs, ensuring successful delivery.Develop and refine program strategies, effectively leading and motivating teams.Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.Foster collaboration with internal and external partners to optimize resource allocation and project success.Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.Bridge gaps in team dynamics, processes, and systems, preventing common project pitfalls.Identify and mitigate risks, preventing them from escalating into major issues.Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance.Manage and communicate project budgets effectively.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:Medical, Dental, and Vision CoverageMaternity and Parental Leave OptionsPaid Time Off (PTO)401(k) PlanLearn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stockBasic QualificationsBachelor's degree in supply chain, business, engineering, finance or related technical or quantitative fieldKnowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)1+ years of program or project management experienceKnowledge of SQLExperience using data and metrics to determine and drive improvementsExperience working cross functionally with tech and non-tech teamsPreferred QualificationsExperience in stakeholder management, dealing with multiple stakeholders at varied levels of the organizationIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $50,100/year in our lowest geographic market up to $107,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.