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inSync Staffing

Support Technician

inSync Staffing, Los Angeles, California, United States, 90079


Support TechnicianPay Rate/Range: $22.00Hours: 8:00 a.m. to 5:00 p.m.Location: Los Angeles, CDuration: 3 monthsResponsibilities:Diagnose and resolve hardware or software issues, providing tech support for a variety of systems.Guide clients through troubleshooting steps in person or over the phone to resolve issues or configure systems.Install and configure computer hardware and software.Maintain and update support information in the Tech Ticketing system, including documentation and reports.Follow standard procedures and instructions to repair faults or set up computer systems.Set up new user accounts and profiles, including managing password issuesMust Haves

Minimum 2 years of Tech and Deskside Support experience.Ability to work onsite at the Barton office in LA, 8 AM to 5 PM (1-hour unpaid lunch).Addition Skills

Proficiency with both PC and Mac platforms, including MacOS and Windows 10.Experience supporting Apple hardware and software (MacBook, iPad, iPhone, Keynote, Mac OS, iOS).Previous experience working in a collaborative team environment.Experience delivering services to VIPs and executives.Availability during working hours (9 AM - 6 PM) to provide deskside support for various West Coast locations, including Santa Monica, Beverly Hills, and Hollywood.Strong organizational skills, with the ability to manage multiple client priorities and expectations effectively.

Benefits:•Health insurance•Health savings account•Dental insurance•Vision insurance•Flexible spending accounts•Life insurance•Retirement plan

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.