Coast Community College District
Administrative Clerk 47.5% (IN-HOUSE ONLY, 19 hours/week)
Coast Community College District, Costa Mesa, California, United States, 92626
Salary :
$22,653.27 - $30,540.54 Annually
Location :
Huntington Beach, CA
Job Type:
Classified Staff
Job Number:
G-013-25
Division:
Golden West College
Opening Date:
10/16/2024
Closing Date:
10/30/2024 11:59 PM Pacific
Definition
(ON-CAMPUS - in-person position)
IN-HOUSE ONLY:
This position is open to internal permanent and temporary Coast Community College District (CCCD) employees to apply. External candidates are not eligible to apply. If you are not a current active employee with CCCD, please do not apply at this time.
About Golden West College
Located in beautiful , Golden West College is a two-year college, serving over 10,500 students on a 122-acre campus. GWC offers over 60 Associate degrees, a strong university transfer program, more than 40 Career and Technical Education certificates, community education, and extensive student support services. Founded in 1966, Golden West College has been widely recognized for its pioneering leadership in designing learning-centered programs and services for its students. Additionally, GWC is an officially designated Hispanic-Serving Institution (HSI) and has an eligibility designation as an Asian American Native American Pacific Islander-Serving Institution (AANAPISI).
D.E.I.A - Diversity, Equity, Inclusion and Accessibility
At Golden West College we are committed to providing high quality education and equitable outcomes through inclusive practices that support and celebrate everyone. We welcome candidates that share our devotion to educating and improving the lives of our representative students, employees, and community populations. Please visit the links below to learn more information about GWC:Mission, Vison and ValuesGWC Vision 2030 Comprehensive Master PlanGWC Employee-Student DemographicsStudent Equity and Achievement ProgramSummary
This position supports our Dual Enrollment Program in the Admissions & Records Office with clerical and data entry tasks. This position will also assist our general student population by answering phones and working the service counter.
Performs routine and/or standardized duties associated with secretarial, receptionist or clerical work and providing general office or program assistance. Duties will vary according to area of assignment, which may include a school site, District office or special program. This position supports the office of Admissions and Records.
Distinguishing Career Features
The Administrative Clerk is the first in a career path for clerical and secretarial support. Work is generally focused in these areas: keyboarding/typing and data entry, receptionist, filing and retrieval of information to and from records, attendance and other customer service transactions, and routine reports on established forms.
Essential Duties and ResponsibilitiesSpecific duties may vary among departments and jobs. Incumbents typically perform a substantial portion or all of the following kinds of duties:
Serves as receptionist to a department, school site, or function. Greets visitors, staff or students in person or over the telephone, and provides standard information related to area of assignment. Answers incoming phone lines and routes calls.Types (keyboards) routine letters, memoranda, reports, work orders, requisitions or other materials from straight copy, rough drafts or verbal instructions.Maintains records and alphanumeric files of documents processed for ready access. Ensures the timely distribution and receipt of a variety of records and documents.Reviews, prepares, and enters information from documents into data entry screens to databases that have established formats and limited access.Assists others to assemble and organize materials for distribution such as, but not limited to, registration packets, schedules, correspondence, and newsletters.May receive and process private student information. Maintains security and privacy of information processed or received during the course of performing assigned duties.May assist with setup of programs, workshops, and meetings. This includes assembling files and learning materials.Receives, sorts and distributes incoming and outgoing mail. Composes routine correspondence.Serves as a point-of-sale cashier accepting money on account or cash. May learn and assist with end-of-day procedures such as compilation of daily receipts and counts.Performs other duties as assigned that support the overall objective of the position.Qualifications and Physical Demands
Knowledge and Skills
The position requires basic knowledge of secretarial practices, general office procedures, filing, record keeping and receptionist and telephone techniques and etiquette.
Requires basic knowledge of typical departmental procedures regarding information and document flow.
Requires sufficient knowledge of and skill at accessing and using personal computer applications such as office productivity suites, business and student data entry formats, and e-mail.
Requires sufficient math skill to compute sums, percentages, and portions.
Requires knowledge of English, grammar, spelling, and punctuation to prepare routine correspondence for internal distribution.
Requires sufficient human relations skill to maintain harmony with peers and customers and portray a positive image of the organization unit and district.Abilities
Requires the ability to perform the essential responsibilities and functions of the position.Requires the ability to perform the duties of the position efficiently and effectively, under general supervision.Requires the ability to learn, understand and apply district rules, regulations and policies.Requires the ability to operate standard office machines and equipment, including personal computers and keyboards, copiers, printers, etc.Requires the ability to maintain records and filing systems.Requires the ability to enter alphanumeric information to data entry screens.Requires the ability to prioritize workload to meet established deadlines.Requires the ability to maintain confidentiality of private and sensitive information.Requires the ability to communicate with peers and other staff or public in a manner reflecting positively on the department and District.Minimum Qualifications: Education, Experience, D.E.I.A
The position typically requires a High School diploma supplemented by post-secondary course work in general office skills and 1 year of experience in general clerical, data entry, and production keyboarding, or equivalent environment. Or, any combination of education and experience that meets the required equivalent qualifications.
AND
Demonstrated evidence of responsiveness to and understanding of the racial, ethnic, disability, gender identity, sexual orientation, socioeconomic, academic, and cultural diversity within the community college student population, including students with different ability statuses (e.g., physical and/or learning) as these factors relate to the need for equity-minded practice within the classroom and campus.
Preferred Qualifications
Bilingual - VietnameseLicenses and Certificates May require a valid driver license.
Physical
Abilities
The incumbent must be able to function indoors engaged in work of primarily a sedentary nature. Requires near vision to write and to read printed materials and computer screens. Requires hearing and speech for ordinary and telephonic conversation and to hear sound prompts from equipment. Requires ambulatory ability to sit, often for long periods of time, move about campus locations, and to reach work materials. Requires manual and finger dexterity to type/keyboard at an acceptable rate and/or operate mouse and/or otherwise operate a microcomputer and other equipment.
Working Conditions:
Work is performed indoors where minimal safety considerations exist.
Conditions of Employment
This recruitment isfor one permanent ,
part-time classified, 19 hour per week, 12-month per year position. There are two (2) potential schedules for this role:
Monday through Thursday: 9:00 to 1:00 and Friday 9:00 to 12:00
OR
Monday through Thursday 1:00 to 5:00 and Friday 2:00 to 5:00.
This position is on campus and does not have a remote work option. The effective date of employment will be arranged with the supervisor.
ATTENTION:
Before applying, please be sure to review the Coast Colleges District Board Policy regarding Nepotism (BP 7310) to check if your application may be impacted. If you have any questions, please contact HR Recruitment at 714-438-4714 or 714-438-4716.
Application Requirements
To be considered for employment you must submit a complete application packet at http://www.cccd.edu/employment by the application deadline:
11:59PM Wednesday, October 30, 2024.
Incomplete applications, application materials submitted by mail and documents not requested in the job announcement will not be considered. Please note that the district does not return materials submitted in the application process (copies of original supporting documents are acceptable).
A complete application packet includes:
A complete
Coast Community College District Online Employment Application.A
Current Resume
of professional and educational background and experienceA
Cover Letter
detailing your experience related to the role.Responses to
Supplemental Questions
(Please provide clear and detailed responses, as they will be carefully evaluated to determine the most qualified candidate(s) to be invited for an interview; please do not paste your resume, put "see resume" or "N/A", or leave blank).
Individuals who need reasonable accommodations in accordance with ADA should notify the Human Resources Office for assistance by emailing jobs@cccd.edu or by calling 714.438.4716.
Pay Philosophy
Coast Community College District, through policies, practices, and other benefit programs, delivers a fair and equitable total compensation program that promotes equal employment opportunity, inclusion, and workforce vitality. In general, it is the policy of the district to place new employees at the first step of the salary grade. All movement on the salary schedule will occur July 1 of each year for all classified employees. (Salary Range EE-109)
Employment Information
Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in Coast Community College District policies, procedures, and Title IX. (Reference: BP/AP 5910 )The Coast Community College District celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators, and faculty thrive. Individuals interested in advancing the District's strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.The SELECTED CANDIDATE is required to complete the following prior to employment:
Provide a Certificate of Tuberculosis Exam for initial appointment (Note: The certificate must be renewed every 4 years as a condition of continuing employment).Have fingerprints taken by a Live Scan computer at the candidate's expense (Clearance must be received prior to the first day of employment).Present original documents for proof of eligibility to work in the United States including a Social Security Card; ANDParticipate in a new hire onboarding appointment with an Employment Services Representative.
Additional Information
Coast Community College District is an Equal Opportunity EmployerThe Coast Community College District is committed to employing qualified administrators/managers, faculty, and staff members who are dedicated to student learning and success. The Board recognizes that diversity in the academic environment fosters awareness, promotes mutual understanding and respect, and provides suitable role models for all students. We are committed to hiring and staff development processes that support the goals of equal opportunity and diversity, and equal consideration for all qualified candidates. The District does not discriminate unlawfully in providing educational or employment opportunities to any person on the basis of race, color, sex, gender identity, gender expression, religion, age, national origin, ancestry, sexual orientation, marital status, medical condition, physical or mental disability, military or veteran status, or genetic information. The Coast Community College District is a multi-college district that includes Coastline, Community College, Golden West College, and Orange Coast College.
Coast Community College District Title IX:
https://prod.cccd.edu/employees/hr/title9/index.html This direct link
2022 Coast Community College District Annual Security and Fire Safety Report
is the 2022 Annual Security and Fire Safety Report for Coast Colleges. The crime statistics for calendar years 2018 - 2021 were submitted to the U.S. Department of Education as required under the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. A hard copy can be provided from one of the Campus Safety Offices. Please contact any of the Campus Safety Offices for any questions regarding the report.
Comprehensive Medical, Dental and VisionWe know that the health of our employees and their families is a priority. That's why we offer extensive health care benefits to benefits-eligible employees. We offer the District's PPO plan as well as two HMO's, United Health Care and Kaiser Permanente. We also provide District-paid dental and vision insurance.
Benefits are available to regular permanent employees working 20 or more hours per week. Benefits are not available to temporary or short term employees.
District-paid Life Insurance The District provides Life and Accidental Death & Dismemberment insurance benefits, underwritten by ING. This District-paid benefit is equal to one time your annual salary and remains in effect until age 70.
District-paid Disability BenefitsCoast provides both short and long term disability benefits for eligible employees unable to work because of disability due to illness, injury, or maternity.
Voluntary PlansA variety of voluntary plans are offered through the District to benefits-eligible employees such as Long Term Care, Hyatt Legal, and Section 125 compliant flexible spending accounts.
Enrich Your ProfessionProfessional Development ProgramsThe District offers a variety of Professional Development programs for faculty and classified staff that encompasses all types of facilitated learning opportunities, ranging from college degrees to formal coursework and conferences. We encourage lifelong learning that maintains and improves professional competencies, enhances career progression, and keeps our employees on the cutting edge of their profession.
Sabbatical LeavesFaculty members are encouraged to pursue professional growth leading to the development of increased competence and the improvement of instruction and/or redirection in their current teaching discipline. The District's sabbatical leave program is designed to assist in this pursuit and is available on a semester basis after completing six consecutive years of service.
Academic SenateThe Academic Senate is the governing body at each of our colleges for making recommendations to administration and to our Board of Trustees with respect to academic and professional matters. The Senate consists of elected faculty and has the responsibility for matters related to curriculum and general academic policy.
Time to RefuelVacationClassified, contract staff earn vacation days commensurate with years of service. Classified Management and Administrators earn 22 days vacation per year.
Sick LeaveAll contract employees earn sick leave as outlined in the CA Education Code. Sick leave may be carried over from year-to-year and, upon retirement, unused sick leave may contribute to your PERS and STRS retiree benefit.
HolidaysThe District observes 21 paid holidays per year.
Jury Duty, Bereavement, Military LeaveCoast grants contract employees called to jury duty a leave of absence, without loss of pay, for the entire length of required service. Other available leaves include bereavement from 3-5 days and military leaves of absence in accordance with applicable state laws.
Great ExpectationsPension PlansThe District participates in the California State Teachers Retirement System (CalSTRS) and the California Public Employees Retirement System (CalPERS) for contract employees. Non-contract employees participate in Public Agency Retirement Services (PARS) plan for the first 1,000 hours of their employment.Additionally, it is the policy of the Coast Community College District that contract employees who retire from the District with ten or more years of service be afforded the same group insurance benefits until 70 years of age. A Medicare Supplement or GAP plan is available to retirees and their spouses after age 70.
AnnuitiesThe District maintains a program whereby qualified employees may request through Payroll to have a portion of his or her salary deposited under a tax sheltered annuity plan or an approved deferred compensation plan.Schools First Federal Credit UnionThe Schools First Federal Credit Union is a federally insured, full service, financial cooperative that is a not-for-profit organization. Earnings are used to benefit all members to provide a full range of financial services and offerings.
01
Golden West College is committed to fostering a culture of inclusive excellence by uplifting employees and students through an environment that is equitable, diverse, inclusive, and accessible. When responding to the questions below, please provide clear examples with successful outcomes, offer instances where you applied job skills to enhance diversity, equity, and inclusion, as well as your input towards advancing the overall culture at your former workplace.Please confirm Yes to acknowledge that you have read and understand these guidelines.
YesNo
02
What are three essential qualities for a customer service representative? Provide one example of a time you exemplified these qualities.
03
Describe your experience working in a customer service environment with a diverse student population.
04
Tell us about your experience with:- digital communication platforms in a customer service setting; and- data entry and student information systems.
05
This is in-house-only recruitment: This position is open to internal permanent and temporary Coast Community College District (CCCD) employees to apply. External candidates are NOT eligible to apply. If you are not a current employee with CCCD, please do not apply at this time. Are you currently employed by the Coast Community College District as an active employee?
YesNo
06
Provide your Employee ID #.
07
I understand that a COMPLETE application packet is required for consideration, which includes the following:1. A completed Coast Community College District Online Employment Application 2. A current resume (uploaded as a separate attachment - PDF recommended)3. A cover letter (uploaded as a separate attachment - PDF recommended)4. Responses to supplemental questions (clear and detailed responses required as they willbe carefully evaluated to determine the most qualified candidate(s) to be invited for aninterview; please do not paste your resume, or put "see resume", or "N/A" or leave blank)
YesNo
Required Question
$22,653.27 - $30,540.54 Annually
Location :
Huntington Beach, CA
Job Type:
Classified Staff
Job Number:
G-013-25
Division:
Golden West College
Opening Date:
10/16/2024
Closing Date:
10/30/2024 11:59 PM Pacific
Definition
(ON-CAMPUS - in-person position)
IN-HOUSE ONLY:
This position is open to internal permanent and temporary Coast Community College District (CCCD) employees to apply. External candidates are not eligible to apply. If you are not a current active employee with CCCD, please do not apply at this time.
About Golden West College
Located in beautiful , Golden West College is a two-year college, serving over 10,500 students on a 122-acre campus. GWC offers over 60 Associate degrees, a strong university transfer program, more than 40 Career and Technical Education certificates, community education, and extensive student support services. Founded in 1966, Golden West College has been widely recognized for its pioneering leadership in designing learning-centered programs and services for its students. Additionally, GWC is an officially designated Hispanic-Serving Institution (HSI) and has an eligibility designation as an Asian American Native American Pacific Islander-Serving Institution (AANAPISI).
D.E.I.A - Diversity, Equity, Inclusion and Accessibility
At Golden West College we are committed to providing high quality education and equitable outcomes through inclusive practices that support and celebrate everyone. We welcome candidates that share our devotion to educating and improving the lives of our representative students, employees, and community populations. Please visit the links below to learn more information about GWC:Mission, Vison and ValuesGWC Vision 2030 Comprehensive Master PlanGWC Employee-Student DemographicsStudent Equity and Achievement ProgramSummary
This position supports our Dual Enrollment Program in the Admissions & Records Office with clerical and data entry tasks. This position will also assist our general student population by answering phones and working the service counter.
Performs routine and/or standardized duties associated with secretarial, receptionist or clerical work and providing general office or program assistance. Duties will vary according to area of assignment, which may include a school site, District office or special program. This position supports the office of Admissions and Records.
Distinguishing Career Features
The Administrative Clerk is the first in a career path for clerical and secretarial support. Work is generally focused in these areas: keyboarding/typing and data entry, receptionist, filing and retrieval of information to and from records, attendance and other customer service transactions, and routine reports on established forms.
Essential Duties and ResponsibilitiesSpecific duties may vary among departments and jobs. Incumbents typically perform a substantial portion or all of the following kinds of duties:
Serves as receptionist to a department, school site, or function. Greets visitors, staff or students in person or over the telephone, and provides standard information related to area of assignment. Answers incoming phone lines and routes calls.Types (keyboards) routine letters, memoranda, reports, work orders, requisitions or other materials from straight copy, rough drafts or verbal instructions.Maintains records and alphanumeric files of documents processed for ready access. Ensures the timely distribution and receipt of a variety of records and documents.Reviews, prepares, and enters information from documents into data entry screens to databases that have established formats and limited access.Assists others to assemble and organize materials for distribution such as, but not limited to, registration packets, schedules, correspondence, and newsletters.May receive and process private student information. Maintains security and privacy of information processed or received during the course of performing assigned duties.May assist with setup of programs, workshops, and meetings. This includes assembling files and learning materials.Receives, sorts and distributes incoming and outgoing mail. Composes routine correspondence.Serves as a point-of-sale cashier accepting money on account or cash. May learn and assist with end-of-day procedures such as compilation of daily receipts and counts.Performs other duties as assigned that support the overall objective of the position.Qualifications and Physical Demands
Knowledge and Skills
The position requires basic knowledge of secretarial practices, general office procedures, filing, record keeping and receptionist and telephone techniques and etiquette.
Requires basic knowledge of typical departmental procedures regarding information and document flow.
Requires sufficient knowledge of and skill at accessing and using personal computer applications such as office productivity suites, business and student data entry formats, and e-mail.
Requires sufficient math skill to compute sums, percentages, and portions.
Requires knowledge of English, grammar, spelling, and punctuation to prepare routine correspondence for internal distribution.
Requires sufficient human relations skill to maintain harmony with peers and customers and portray a positive image of the organization unit and district.Abilities
Requires the ability to perform the essential responsibilities and functions of the position.Requires the ability to perform the duties of the position efficiently and effectively, under general supervision.Requires the ability to learn, understand and apply district rules, regulations and policies.Requires the ability to operate standard office machines and equipment, including personal computers and keyboards, copiers, printers, etc.Requires the ability to maintain records and filing systems.Requires the ability to enter alphanumeric information to data entry screens.Requires the ability to prioritize workload to meet established deadlines.Requires the ability to maintain confidentiality of private and sensitive information.Requires the ability to communicate with peers and other staff or public in a manner reflecting positively on the department and District.Minimum Qualifications: Education, Experience, D.E.I.A
The position typically requires a High School diploma supplemented by post-secondary course work in general office skills and 1 year of experience in general clerical, data entry, and production keyboarding, or equivalent environment. Or, any combination of education and experience that meets the required equivalent qualifications.
AND
Demonstrated evidence of responsiveness to and understanding of the racial, ethnic, disability, gender identity, sexual orientation, socioeconomic, academic, and cultural diversity within the community college student population, including students with different ability statuses (e.g., physical and/or learning) as these factors relate to the need for equity-minded practice within the classroom and campus.
Preferred Qualifications
Bilingual - VietnameseLicenses and Certificates May require a valid driver license.
Physical
Abilities
The incumbent must be able to function indoors engaged in work of primarily a sedentary nature. Requires near vision to write and to read printed materials and computer screens. Requires hearing and speech for ordinary and telephonic conversation and to hear sound prompts from equipment. Requires ambulatory ability to sit, often for long periods of time, move about campus locations, and to reach work materials. Requires manual and finger dexterity to type/keyboard at an acceptable rate and/or operate mouse and/or otherwise operate a microcomputer and other equipment.
Working Conditions:
Work is performed indoors where minimal safety considerations exist.
Conditions of Employment
This recruitment isfor one permanent ,
part-time classified, 19 hour per week, 12-month per year position. There are two (2) potential schedules for this role:
Monday through Thursday: 9:00 to 1:00 and Friday 9:00 to 12:00
OR
Monday through Thursday 1:00 to 5:00 and Friday 2:00 to 5:00.
This position is on campus and does not have a remote work option. The effective date of employment will be arranged with the supervisor.
ATTENTION:
Before applying, please be sure to review the Coast Colleges District Board Policy regarding Nepotism (BP 7310) to check if your application may be impacted. If you have any questions, please contact HR Recruitment at 714-438-4714 or 714-438-4716.
Application Requirements
To be considered for employment you must submit a complete application packet at http://www.cccd.edu/employment by the application deadline:
11:59PM Wednesday, October 30, 2024.
Incomplete applications, application materials submitted by mail and documents not requested in the job announcement will not be considered. Please note that the district does not return materials submitted in the application process (copies of original supporting documents are acceptable).
A complete application packet includes:
A complete
Coast Community College District Online Employment Application.A
Current Resume
of professional and educational background and experienceA
Cover Letter
detailing your experience related to the role.Responses to
Supplemental Questions
(Please provide clear and detailed responses, as they will be carefully evaluated to determine the most qualified candidate(s) to be invited for an interview; please do not paste your resume, put "see resume" or "N/A", or leave blank).
Individuals who need reasonable accommodations in accordance with ADA should notify the Human Resources Office for assistance by emailing jobs@cccd.edu or by calling 714.438.4716.
Pay Philosophy
Coast Community College District, through policies, practices, and other benefit programs, delivers a fair and equitable total compensation program that promotes equal employment opportunity, inclusion, and workforce vitality. In general, it is the policy of the district to place new employees at the first step of the salary grade. All movement on the salary schedule will occur July 1 of each year for all classified employees. (Salary Range EE-109)
Employment Information
Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in Coast Community College District policies, procedures, and Title IX. (Reference: BP/AP 5910 )The Coast Community College District celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators, and faculty thrive. Individuals interested in advancing the District's strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.The SELECTED CANDIDATE is required to complete the following prior to employment:
Provide a Certificate of Tuberculosis Exam for initial appointment (Note: The certificate must be renewed every 4 years as a condition of continuing employment).Have fingerprints taken by a Live Scan computer at the candidate's expense (Clearance must be received prior to the first day of employment).Present original documents for proof of eligibility to work in the United States including a Social Security Card; ANDParticipate in a new hire onboarding appointment with an Employment Services Representative.
Additional Information
Coast Community College District is an Equal Opportunity EmployerThe Coast Community College District is committed to employing qualified administrators/managers, faculty, and staff members who are dedicated to student learning and success. The Board recognizes that diversity in the academic environment fosters awareness, promotes mutual understanding and respect, and provides suitable role models for all students. We are committed to hiring and staff development processes that support the goals of equal opportunity and diversity, and equal consideration for all qualified candidates. The District does not discriminate unlawfully in providing educational or employment opportunities to any person on the basis of race, color, sex, gender identity, gender expression, religion, age, national origin, ancestry, sexual orientation, marital status, medical condition, physical or mental disability, military or veteran status, or genetic information. The Coast Community College District is a multi-college district that includes Coastline, Community College, Golden West College, and Orange Coast College.
Coast Community College District Title IX:
https://prod.cccd.edu/employees/hr/title9/index.html This direct link
2022 Coast Community College District Annual Security and Fire Safety Report
is the 2022 Annual Security and Fire Safety Report for Coast Colleges. The crime statistics for calendar years 2018 - 2021 were submitted to the U.S. Department of Education as required under the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. A hard copy can be provided from one of the Campus Safety Offices. Please contact any of the Campus Safety Offices for any questions regarding the report.
Comprehensive Medical, Dental and VisionWe know that the health of our employees and their families is a priority. That's why we offer extensive health care benefits to benefits-eligible employees. We offer the District's PPO plan as well as two HMO's, United Health Care and Kaiser Permanente. We also provide District-paid dental and vision insurance.
Benefits are available to regular permanent employees working 20 or more hours per week. Benefits are not available to temporary or short term employees.
District-paid Life Insurance The District provides Life and Accidental Death & Dismemberment insurance benefits, underwritten by ING. This District-paid benefit is equal to one time your annual salary and remains in effect until age 70.
District-paid Disability BenefitsCoast provides both short and long term disability benefits for eligible employees unable to work because of disability due to illness, injury, or maternity.
Voluntary PlansA variety of voluntary plans are offered through the District to benefits-eligible employees such as Long Term Care, Hyatt Legal, and Section 125 compliant flexible spending accounts.
Enrich Your ProfessionProfessional Development ProgramsThe District offers a variety of Professional Development programs for faculty and classified staff that encompasses all types of facilitated learning opportunities, ranging from college degrees to formal coursework and conferences. We encourage lifelong learning that maintains and improves professional competencies, enhances career progression, and keeps our employees on the cutting edge of their profession.
Sabbatical LeavesFaculty members are encouraged to pursue professional growth leading to the development of increased competence and the improvement of instruction and/or redirection in their current teaching discipline. The District's sabbatical leave program is designed to assist in this pursuit and is available on a semester basis after completing six consecutive years of service.
Academic SenateThe Academic Senate is the governing body at each of our colleges for making recommendations to administration and to our Board of Trustees with respect to academic and professional matters. The Senate consists of elected faculty and has the responsibility for matters related to curriculum and general academic policy.
Time to RefuelVacationClassified, contract staff earn vacation days commensurate with years of service. Classified Management and Administrators earn 22 days vacation per year.
Sick LeaveAll contract employees earn sick leave as outlined in the CA Education Code. Sick leave may be carried over from year-to-year and, upon retirement, unused sick leave may contribute to your PERS and STRS retiree benefit.
HolidaysThe District observes 21 paid holidays per year.
Jury Duty, Bereavement, Military LeaveCoast grants contract employees called to jury duty a leave of absence, without loss of pay, for the entire length of required service. Other available leaves include bereavement from 3-5 days and military leaves of absence in accordance with applicable state laws.
Great ExpectationsPension PlansThe District participates in the California State Teachers Retirement System (CalSTRS) and the California Public Employees Retirement System (CalPERS) for contract employees. Non-contract employees participate in Public Agency Retirement Services (PARS) plan for the first 1,000 hours of their employment.Additionally, it is the policy of the Coast Community College District that contract employees who retire from the District with ten or more years of service be afforded the same group insurance benefits until 70 years of age. A Medicare Supplement or GAP plan is available to retirees and their spouses after age 70.
AnnuitiesThe District maintains a program whereby qualified employees may request through Payroll to have a portion of his or her salary deposited under a tax sheltered annuity plan or an approved deferred compensation plan.Schools First Federal Credit UnionThe Schools First Federal Credit Union is a federally insured, full service, financial cooperative that is a not-for-profit organization. Earnings are used to benefit all members to provide a full range of financial services and offerings.
01
Golden West College is committed to fostering a culture of inclusive excellence by uplifting employees and students through an environment that is equitable, diverse, inclusive, and accessible. When responding to the questions below, please provide clear examples with successful outcomes, offer instances where you applied job skills to enhance diversity, equity, and inclusion, as well as your input towards advancing the overall culture at your former workplace.Please confirm Yes to acknowledge that you have read and understand these guidelines.
YesNo
02
What are three essential qualities for a customer service representative? Provide one example of a time you exemplified these qualities.
03
Describe your experience working in a customer service environment with a diverse student population.
04
Tell us about your experience with:- digital communication platforms in a customer service setting; and- data entry and student information systems.
05
This is in-house-only recruitment: This position is open to internal permanent and temporary Coast Community College District (CCCD) employees to apply. External candidates are NOT eligible to apply. If you are not a current employee with CCCD, please do not apply at this time. Are you currently employed by the Coast Community College District as an active employee?
YesNo
06
Provide your Employee ID #.
07
I understand that a COMPLETE application packet is required for consideration, which includes the following:1. A completed Coast Community College District Online Employment Application 2. A current resume (uploaded as a separate attachment - PDF recommended)3. A cover letter (uploaded as a separate attachment - PDF recommended)4. Responses to supplemental questions (clear and detailed responses required as they willbe carefully evaluated to determine the most qualified candidate(s) to be invited for aninterview; please do not paste your resume, or put "see resume", or "N/A" or leave blank)
YesNo
Required Question