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Canadian Imperial Bank of Commerce

Client Service Associate

Canadian Imperial Bank of Commerce, Boston, Massachusetts, us, 02298


Time left to apply: End Date: November 22, 2024 (24 days left to apply)Job Requisition ID: 2423074We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.To learn more about CIBC, please visit CIBC.comJob Description

JOB PURPOSEIntegral support for Senior Relationship Management teamAdministrative support: telephone back-up, prepare correspondence and maintain filesPrepare materials for client meetingsArrange new account packets and open new accountsResearch client inquiries and bring about timely resolutionRun client statements, tax reports and ad hoc reportsProvide documentation for clients’ annual reviewsManage clients’ tax payments, annual IRA contributions/required minimum distributionsKEY ACCOUNTABILITIESWilling to accept advanced responsibilities such as preparing asset allocations and performance reportingDisplay initiative and exhibit the ability to work without directionDemonstrate a passionate commitment to serve clients and collaborate with colleagues to exceed clients’ expectationsAdminister newly acquired knowledge to systems, processes and situations with proficiencyKNOWLEDGE AND SKILLSPreferred Formal Education: Bachelor’s degree from an accredited 4-year universityMinimum 2+ years’ experience in financeStrong client service orientationExcellent organizational and analytical skills with an attention to detailProficient with Microsoft Word, Outlook, Excel and PowerPointPleasant telephone manner and strong business writing skillsAt CIBC, we offer a competitive total rewards package. This role has an expected salary range of $54,440 - $70,000 for the market based on experience, qualifications, and location of the position. The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which may also include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee’s needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave and Vacation), Holidays and 401(k), in addition to other special perks reserved for our team members.What you need to knowCIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.comYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.Job Location : 100 Federal Street, 37th FloorEmployment Type : RegularWeekly Hours : 40Skills : Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy (Inactive), Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

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