Culinary Agents | Host Apply Feed - DE
General Manager
Culinary Agents | Host Apply Feed - DE, Los Angeles, California, United States, 90079
Simpatico Hospitality Group, operator of Bacetti Trattoria and Tilda Wine Bar in Echo Park, seeks a passionate and professional General Manager to lead our team.Bacetti is a 90-seat, Roman-inspired, full-service restaurant. We serve dinner seven nights a week, and have a staff of roughly 30 hourly team members. Tilda is a cozy wine bar offering wines by the glass, a small food menu, and retail wine to go; it has a small staff of roughly three bartenders. The General Manager will lead operations at both locations, and will work with ownership and our existing management team to ensure warm hospitality, foster a positive work culture, and develop strategies for growth.As seasoned businesses, we have robust SOPs, a loyal customer base, and a dedicated team of managers and hourly staff members. The incoming General Manager will benefit from these existing qualities, while having the opportunity to reshape our operations and develop a creative vision for onward success.
The ideal candidate will enjoy multifaceted work that requires analytical thinking, practical know-how, and people skills. If you thrive nurturing a team, leveraging data, and being in the hum of service, we would love to hear from you.Key Responsibilities:Guest Experience:
Display and foster warmth and hospitality, build rapport with guests, and ensure memorable hospitality experiencesDevelop and implement initiatives to enhance guest satisfactionAddress guest feedback and concerns promptly and professionallyConfer with beverage and culinary management to ensure cohesive and consistent offeringsManage and utilize CRM software; monitor reservations for VIPs and regularsMaintain complete knowledge of our menus, wine lists, house policies, and steps of service
Business Development:
Identify opportunities for growth by enhancing guest loyalty and driving new businessWork with ownership to develop strategies to meet weekly and monthly sales goalsAnalyze sales reports and labor costs; identify cost-reduction opportunitiesEvaluate and act upon guest feedbackOversee continued development of our brands, including marketing materials, social media, and potential collaborations or special eventsLeverage existing relationships with guests, vendors, and partners
Management Duties:
Act as senior manager and primary HR contact for all hourly staff membersOversee team of two existing FOH managers (Service Manager and Beverage Manager); interface with BOH managers (Chef and Sous Chef)Participate in and/or lead weekly meetings with ownership and managementAssess staffing needs; interview, onboard, and train new hiresFill in as needed during service when short-staffed (hosting, expo)
Administrative Duties:
Prepare weekly payroll and tip splits for hourly staff membersInterface with outside vendors (janitorial crew, valet service, maintenance personnel, linen service, etc.)Process invoices from F&B purveyorsMaintain POS (Toast) and reservation system (Resy)Evaluate, create, and/or revise SOPs and house policies
Qualities We Seek:Positive and collaborative attitudePassion for food, wine, service, and hospitalityConsistent communicationThoughtful approach to leadership and dedication to a positive work environmentAbility to take initiative and work well within a small management teamInterest in long-term goal setting and business developmentRequirements:Previous restaurant management experience and experience leading teamsWorking knowledge of local and state labor laws and HR standardsWorking knowledge of restaurant financials and operationsProficient written and verbal communication skillsAbility to carry up to 50 lbsCompensation:Salary: $85-90K per annumHealth insurance with monthly premium fully paid by the company after 90 days of employmentThis is a full-time, exempt, salaried position. All employment at Simpatico Hospitality Group is at-will.To Apply:Please submit your resume, including two or more professional references, and a brief description of your background and interest in the role.
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The ideal candidate will enjoy multifaceted work that requires analytical thinking, practical know-how, and people skills. If you thrive nurturing a team, leveraging data, and being in the hum of service, we would love to hear from you.Key Responsibilities:Guest Experience:
Display and foster warmth and hospitality, build rapport with guests, and ensure memorable hospitality experiencesDevelop and implement initiatives to enhance guest satisfactionAddress guest feedback and concerns promptly and professionallyConfer with beverage and culinary management to ensure cohesive and consistent offeringsManage and utilize CRM software; monitor reservations for VIPs and regularsMaintain complete knowledge of our menus, wine lists, house policies, and steps of service
Business Development:
Identify opportunities for growth by enhancing guest loyalty and driving new businessWork with ownership to develop strategies to meet weekly and monthly sales goalsAnalyze sales reports and labor costs; identify cost-reduction opportunitiesEvaluate and act upon guest feedbackOversee continued development of our brands, including marketing materials, social media, and potential collaborations or special eventsLeverage existing relationships with guests, vendors, and partners
Management Duties:
Act as senior manager and primary HR contact for all hourly staff membersOversee team of two existing FOH managers (Service Manager and Beverage Manager); interface with BOH managers (Chef and Sous Chef)Participate in and/or lead weekly meetings with ownership and managementAssess staffing needs; interview, onboard, and train new hiresFill in as needed during service when short-staffed (hosting, expo)
Administrative Duties:
Prepare weekly payroll and tip splits for hourly staff membersInterface with outside vendors (janitorial crew, valet service, maintenance personnel, linen service, etc.)Process invoices from F&B purveyorsMaintain POS (Toast) and reservation system (Resy)Evaluate, create, and/or revise SOPs and house policies
Qualities We Seek:Positive and collaborative attitudePassion for food, wine, service, and hospitalityConsistent communicationThoughtful approach to leadership and dedication to a positive work environmentAbility to take initiative and work well within a small management teamInterest in long-term goal setting and business developmentRequirements:Previous restaurant management experience and experience leading teamsWorking knowledge of local and state labor laws and HR standardsWorking knowledge of restaurant financials and operationsProficient written and verbal communication skillsAbility to carry up to 50 lbsCompensation:Salary: $85-90K per annumHealth insurance with monthly premium fully paid by the company after 90 days of employmentThis is a full-time, exempt, salaried position. All employment at Simpatico Hospitality Group is at-will.To Apply:Please submit your resume, including two or more professional references, and a brief description of your background and interest in the role.
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