LearnUpon Limited
Senior Salesforce Administrator
LearnUpon Limited, Salt Lake City, Utah, United States, 84193
At LearnUpon, we're seeking a
Senior Salesforce Administrator
to join our team in Belgrade or Salt Lake City.
LearnUpon LMS helps organizations train their employees, partners, and customers. Businesses can manage, track, and achieve their unique learning goals - all through a single, powerful solution.
With offices in Dublin (our HQ), Belgrade, Philadelphia, Salt Lake City and Sydney, we are a global team with lots of diverse cultures, backgrounds, and experiences that puts our customers' experience at the heart of everything we do.
Our culture fosters an open, collaborative and supportive environment where our accomplishments are celebrated and encouraged. We strive to live by our values, act like owners, lead with curiosity and deliver quality for our customers. We're proud of our success and we're humble and hungry to achieve more.
This role is part technical project manager, part administrator and part Salesforce analyst. As Senior Salesforce Administrator, you will assist and lead in the ongoing development of our Salesforce deployment. You will also be responsible for executing on the day-to-day configuration, support, maintenance and improvement of our CRM platform.What will I be doing?
Being part of the Salesforce CRM team and serving as Salesforce system administrator for the LearnUpon Salesforce environment across all teams - Marketing, Business Development, Sales, Finance, Partnerships, Implementation, Customer Success, Product and the Data Insights teamLead in coordinating the evaluation, scope and completion of new requests through internal casesPromote and support administrative, development, reporting, integrations, data quality and change management activities for SalesforceCreate, support and test solutions to drive processes in Salesforce. This includes: Validation Rules, Custom Fields, Page Layouts, Custom Objects, Flows etc.Assist in training new Salesforce users and grow the Salesforce.com skill set across the organizationAssist in the recruitment process of new team membersAct as a mentor to new team members of the Salesforce CRM teamMaintain Salesforce documentationEffectively act as the liaison between Salesforce users, vendors and the internal development teamsWhat skills do I need?4+ years actively working in a Salesforce.com administrator roleBachelor's Degree in Computer Science or similar; or High School education with 2+ years actively working in a Salesforce.com administrator roleStrong understanding of the platform, with the ability to build custom apps and objects, formula fields, flows, custom views, and other content of intermediate complexityAbility to assess the impact of new requirements on Salesforce and all upstream and downstream applications, systems and processesAbility to juggle requests of varying urgency with tasks related to long term projects and the flexibility to adapt to changing prioritiesExcellent project management skills and unwavering positive attitude, strong drive for results, and the ability to deal with ambiguity are a mustCreative and analytical thinker with strong problem-solving skillsExperience mentoring less experienced Salesforce administratorsExperience training new users on Salesforce.comMust demonstrate ability to communicate effectively at all levels of the organizationDon't worry if you don't tick every box in order to apply, we're always happy to review applications and take all experience into consideration. We do our best to provide feedback where we can!Not required but considered a plus
Technical background and experience with web applications and/or SAAS delivery modelCPQ or Revenue Cloud experienceExperience working within a SaaS environmentExperience in managing data migration projectsSalesforce certifications such as Salesforce Admin certified - ADM/X 201 and ADM 211/ADX-211E, Developer/App Builder/Architect based certificationExperience working with APIs and Single Sign-on productsWhy work with us?Work in a fun and supportive environment with regular social eventsExcellent career progression - take LearnUpon where you think it can goStructured learning environmentCompetitive salary and company ESOPComprehensive benefits package25 days annual leave + 1 annual company wellness day offWhat is the Hiring Process?
Our typical process generally works as follows:Qualified applicants will be invited to schedule a 30-minute callSuccessful candidates will then be invited to a series of practical interviewsFinally, candidates will have a short interview with a member of our C-Suite TeamSuccessful candidates will be contacted with an offer to join our team
LearnUpon is proud to be an Equal Opportunities Employer. We do not discriminate on the basis of gender, marital status, family status, age disability, sexual orientation, race, religion, membership of the Traveller community, or any other legally protected status.
By applying for this job, you agree to LearnUpon's Privacy Policy. Find out more about our privacy policy here
Visit our Careers site to find out more about working for LearnUpon, and check us out on Instagram.
Senior Salesforce Administrator
to join our team in Belgrade or Salt Lake City.
LearnUpon LMS helps organizations train their employees, partners, and customers. Businesses can manage, track, and achieve their unique learning goals - all through a single, powerful solution.
With offices in Dublin (our HQ), Belgrade, Philadelphia, Salt Lake City and Sydney, we are a global team with lots of diverse cultures, backgrounds, and experiences that puts our customers' experience at the heart of everything we do.
Our culture fosters an open, collaborative and supportive environment where our accomplishments are celebrated and encouraged. We strive to live by our values, act like owners, lead with curiosity and deliver quality for our customers. We're proud of our success and we're humble and hungry to achieve more.
This role is part technical project manager, part administrator and part Salesforce analyst. As Senior Salesforce Administrator, you will assist and lead in the ongoing development of our Salesforce deployment. You will also be responsible for executing on the day-to-day configuration, support, maintenance and improvement of our CRM platform.What will I be doing?
Being part of the Salesforce CRM team and serving as Salesforce system administrator for the LearnUpon Salesforce environment across all teams - Marketing, Business Development, Sales, Finance, Partnerships, Implementation, Customer Success, Product and the Data Insights teamLead in coordinating the evaluation, scope and completion of new requests through internal casesPromote and support administrative, development, reporting, integrations, data quality and change management activities for SalesforceCreate, support and test solutions to drive processes in Salesforce. This includes: Validation Rules, Custom Fields, Page Layouts, Custom Objects, Flows etc.Assist in training new Salesforce users and grow the Salesforce.com skill set across the organizationAssist in the recruitment process of new team membersAct as a mentor to new team members of the Salesforce CRM teamMaintain Salesforce documentationEffectively act as the liaison between Salesforce users, vendors and the internal development teamsWhat skills do I need?4+ years actively working in a Salesforce.com administrator roleBachelor's Degree in Computer Science or similar; or High School education with 2+ years actively working in a Salesforce.com administrator roleStrong understanding of the platform, with the ability to build custom apps and objects, formula fields, flows, custom views, and other content of intermediate complexityAbility to assess the impact of new requirements on Salesforce and all upstream and downstream applications, systems and processesAbility to juggle requests of varying urgency with tasks related to long term projects and the flexibility to adapt to changing prioritiesExcellent project management skills and unwavering positive attitude, strong drive for results, and the ability to deal with ambiguity are a mustCreative and analytical thinker with strong problem-solving skillsExperience mentoring less experienced Salesforce administratorsExperience training new users on Salesforce.comMust demonstrate ability to communicate effectively at all levels of the organizationDon't worry if you don't tick every box in order to apply, we're always happy to review applications and take all experience into consideration. We do our best to provide feedback where we can!Not required but considered a plus
Technical background and experience with web applications and/or SAAS delivery modelCPQ or Revenue Cloud experienceExperience working within a SaaS environmentExperience in managing data migration projectsSalesforce certifications such as Salesforce Admin certified - ADM/X 201 and ADM 211/ADX-211E, Developer/App Builder/Architect based certificationExperience working with APIs and Single Sign-on productsWhy work with us?Work in a fun and supportive environment with regular social eventsExcellent career progression - take LearnUpon where you think it can goStructured learning environmentCompetitive salary and company ESOPComprehensive benefits package25 days annual leave + 1 annual company wellness day offWhat is the Hiring Process?
Our typical process generally works as follows:Qualified applicants will be invited to schedule a 30-minute callSuccessful candidates will then be invited to a series of practical interviewsFinally, candidates will have a short interview with a member of our C-Suite TeamSuccessful candidates will be contacted with an offer to join our team
LearnUpon is proud to be an Equal Opportunities Employer. We do not discriminate on the basis of gender, marital status, family status, age disability, sexual orientation, race, religion, membership of the Traveller community, or any other legally protected status.
By applying for this job, you agree to LearnUpon's Privacy Policy. Find out more about our privacy policy here
Visit our Careers site to find out more about working for LearnUpon, and check us out on Instagram.