Summit County
911 Dispatch Supervisor
Summit County, Frisco, CO, United States
Salary: $36.32 - $53.39 Annually
Location : Frisco, CO
Job Type: Regular Full-Time
Department: 911 Center
Opening Date: 03/26/2024
Closing Date: Continuous
Description
Individuals in this position supervise and direct subordinate staff. Tasks include assigning and delegating work projects, scheduling employees to ensure proper staffing levels are maintained, and ensuring that standards of service are maintained in accordance with national standards and the mission and vision of the Summit County 911 Center. Supervisors are responsible for performance management, including: work performance, coaching, mentoring, and implementing corrective action for performance and conduct issues. Supervisors perform the duties of a 911 dispatcher as required.
Examples of Duties
Individuals in this position supervise and direct subordinate staff. Tasks include assigning and delegating work projects, scheduling employees to ensure proper staffing levels are maintained, and ensuring that standards of service are maintained in accordance with national standards and the mission and vision of the Summit County 911 Center. Supervisors are responsible for performance management, including: work performance, coaching, mentoring, and implementing corrective action for performance and conduct issues. Supervisors perform the duties of a 911 dispatcher as required.
Typical Qualifications
Successful candidates for this position understand basic supervisory and employee management principles; have a strong working knowledge of law enforcement, fire, and EMS procedures and practices; are able to learn complex computer systems and their application to public safety communications; are able to pass a criminal background check, polygraph, and psychological evaluation; and are able to work 40 hours per week, including nights, weekends, and holidays.
EDUCATION, EXPERIENCE, AND FORMAL TRAINING:
Supplemental Information
APPLICATION DEADLINE DATE: Open Until Filled. To apply, please submit a Summit County Government application, resume, and cover letter online at s or mail to Summit County Human Resources, PO Box 68, Breckenridge, CO 80424.
For questions regarding the position, please reach out to Trina Dummer at TRDummer@summit911.org
All positions are subject to a pre-employment criminal background check, and requires proof of citizenship or authorization for employment in the U.S.
Equal Opportunity Employer
We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.
Part-time employees who work an average of 32 hours per week over the course of a year, receive benefits on a pro-rated basis.
To learn more details, visit our benefits page
Location : Frisco, CO
Job Type: Regular Full-Time
Department: 911 Center
Opening Date: 03/26/2024
Closing Date: Continuous
Description
Individuals in this position supervise and direct subordinate staff. Tasks include assigning and delegating work projects, scheduling employees to ensure proper staffing levels are maintained, and ensuring that standards of service are maintained in accordance with national standards and the mission and vision of the Summit County 911 Center. Supervisors are responsible for performance management, including: work performance, coaching, mentoring, and implementing corrective action for performance and conduct issues. Supervisors perform the duties of a 911 dispatcher as required.
Examples of Duties
Individuals in this position supervise and direct subordinate staff. Tasks include assigning and delegating work projects, scheduling employees to ensure proper staffing levels are maintained, and ensuring that standards of service are maintained in accordance with national standards and the mission and vision of the Summit County 911 Center. Supervisors are responsible for performance management, including: work performance, coaching, mentoring, and implementing corrective action for performance and conduct issues. Supervisors perform the duties of a 911 dispatcher as required.
Typical Qualifications
Successful candidates for this position understand basic supervisory and employee management principles; have a strong working knowledge of law enforcement, fire, and EMS procedures and practices; are able to learn complex computer systems and their application to public safety communications; are able to pass a criminal background check, polygraph, and psychological evaluation; and are able to work 40 hours per week, including nights, weekends, and holidays.
EDUCATION, EXPERIENCE, AND FORMAL TRAINING:
- Minimum three years of 911 dispatching experience
- Minimum two years of relevant supervisory experience
- High school graduation or equivalent, college degree preferred
- Emergency Medical Dispatch (EMD), CPR / AED National Incident Management System (NIMS) Colorado Bureau of Investigation (CBI)
- Successful completion of the APCO supervisory course within the first year of employment
Supplemental Information
APPLICATION DEADLINE DATE: Open Until Filled. To apply, please submit a Summit County Government application, resume, and cover letter online at s or mail to Summit County Human Resources, PO Box 68, Breckenridge, CO 80424.
For questions regarding the position, please reach out to Trina Dummer at TRDummer@summit911.org
All positions are subject to a pre-employment criminal background check, and requires proof of citizenship or authorization for employment in the U.S.
Equal Opportunity Employer
We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.
Part-time employees who work an average of 32 hours per week over the course of a year, receive benefits on a pro-rated basis.
To learn more details, visit our benefits page