Document Specialist (Bilingual English/Spanish) YAKIMA

Overview Do you want a job where you can show up and make a difference in the world every day? Are you ready to join a dynamic, mission-driven company? At Alexandra Lozano Immigration Law (ALIL) we are dedicated to changing the lives of the Latino immigrant community through zealous advocacy, finding creative solutions and aggressive legal strategies. Apply today to join our team and become a part of our mission The Document Specialist performs duties related to the processing of correspondence and packages received in our company. The responsibilities of this position include working collaboratively with colleagues to ensure document consistency, providing employee training on document usage, and organizing documents throughout the organization. Ultimately, you will work with team members across the organization to ensure that our documents are well-organized, easily accessible and that clients and the firm have their needed documents on time. Responsibilities Receive and remove mail from bins. Sort and process correspondence received for clients and/or the Firm. Load mail (from USCIS) onto automated equipment and monitor flow to ensure continuous feed and properly scan of every document. Contact clients (by phone) to inform them about mail received for them (Work Permits and Green Cards) confirming the way that they want to receive it. Record (Litify) the conversation with client and outcome of the call. Mail out correspondence for clients, by creating the label and assuring that the correspondence is sent correctly. Work with colleagues to ensure consistency of documentation practice across the company. Train employees on efficient correspondence processing management (if needed). Ensure documentation integrity. Control access to documents. Qualifications Proven experience in administrative, back office operations or a similar role, with a focus on operational efficiency and team management. Strong leadership and management skills, with the ability to motivate and inspire a team to achieve performance goals. Excellent communication and interpersonal skills, with the ability to effectively collaborate with internal stakeholders at all levels. Analytical mindset with the ability to analyze data, identify trends, and make data-driven decisions to improve back office operations. Proficiency in back office software, data management systems, and other relevant tools. Strong problem-solving and decision-making abilities, with the capacity to handle complex and challenging situations related to back office operations. Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment. Proficiency in using computer systems, including Microsoft Office Suite and data entry software. Excellent attention to detail and data accuracy, with the ability to identify errors and make necessary corrections. Flexibility and adaptability to changing priorities and business needs. Commitment to maintaining confidentiality and handling sensitive information with integrity. Salary starts at $22.00 hour based in years of experience Alexandra Lozano Immigration Law is headquartered in Seattle, WA with offices in Los Angeles, Chicago, and Texas. Our team of passionate and highly trained individuals are doing life changing work for immigrants to the United States. We are a client-focused, results-oriented firm specializing in humanitarian immigration - 360 VAWA, U Visa, and T Visa as well as post-deportation options. We are one of the fastest growing companies in America (247 on Inc.5000), and our unique approach to cases has a proven success rate of over 90%. Our compensation and benefits are highly competitive, and we are always looking for people with a combination of grit and kindness, intelligence and empathy, and a desire to help improve people's lives - if this sounds like you, we would love to meet you. IN-ALIL