Network Technician - Information Technology

Network Technician Information Technology Company Overview: Subaru of Indiana Automotive, Inc. or "SIA", located in Lafayette, Indiana, is the only Subaru vehicle manufacturing facility outside of Japan. SIA is a 4.4 million square foot automotive OEM - meaning our manufacturing process begins with coils of steel and ends with the high-quality vehicles you see out on the roads. We employ 6500 Associates, both production and administrative, all under one roof. SIA is the safest automotive manufacturing plant in the United States and is also a pillar in the community due to its numerous fundraising activities held onsite, donations to local charities and plentiful volunteer opportunities. SIA is a frontrunner in environmental stewardship being the first Zero-Landfill automotive manufacturing plant and the first to have its campus designated a backyard wildlife habitat. SIA has grown tremendously since its 1989 beginnings and continues to be an example of success within the automotive industry. Position Summary: The IS Network Technician is responsible for assisting with the coordination and management of SIA's phone systems to include configuration, updates, basic troubleshooting, and hardware repair/replacement. They will also collaborate with other departments to determine mobile connectivity needs and support the greater networking/IS teams in phone systems related issues. Outline of duties: Assist maintaining phone system configuration and updates across multiple facilities. Assist maintaining phone system endpoint VOIP, analog, soft phone, and mobile device application. Assist maintaining Microsoft Azure MDM "Mobile Device Management" policies and profiles. Assist with Mobile device management including software updates, hardware repair or replacement, inventory, and device accountability. Assist with Private Cellular - addingemoving devices and maintaining profiles. Supports helpdesk efforts with mobile device concerns. Assist maintaining a guest BYOD infrastructure through sponsorship end-user experience. Collaborate with multiple departments and contractors to determine their mobile connectivity needs and/or concerns. Assist with swapping network racked equipment. Basic network troubleshooting. Minimum Qualifications: Associate degree in Information Technology or related field, or equivalent experience Phone system support and configuration experience Desired Qualifications: 2 years' experience mobile device management software. 2 years' experience with troubleshooting Android and iOS software & hardware. 3CX Certification(s) 5 years' experience with Microsoft Intune MDM "Mobile Device Management" Apple Certified iOS Technician (ACiT) Cell phone repair technician certification (Android) A certification Subaru of Indiana Automotive, Inc. is an equal opportunity employer committed to employing a diverse workforce.