UX Researcher

About Our Company: Delmock Technologies, Inc. (DTI), is a leading HUBZone business in Baltimore, known for delivering sophisticated IT (Information Technology) and Health solutions with a commitment to ethics, expertise, and superior service. Actively engaged in the local community, DTI creates opportunities for talented residents while maintaining a stellar reputation as an award-winning contractor, earning accolades like the Government Choice Award for IRS (Internal Revenue Service) Systems Modernizations. Location: This position is hybrid, based in Lanham, Maryland. Candidates must be local to Lanham, MD or willing to relocate. Role: Delmock Technologies Inc. is seeking a UX Researcher to help transform our federal clients organization and accelerate mission execution through emerging and disruptive technologies, innovative business models, retooled program operations and industry-driven solutions. Responsibilities: Plans and executes user research studies to uncover insights into user behaviors, needs, and preferences. Conducts in-depth interviews, contextual inquiries, and usability testing sessions with target user groups. Analyzes research findings and synthesizes actionable insights to inform product design decisions. Collaborates closely with UX designers, product managers, and developers to translate research findings into user-centered design solutions. Advocates for user needs and design principles throughout the product development lifecycle. Continuously monitors and evaluates the effectiveness of design solutions through user feedback and iterative testing. Minimum Requirements: Bachelors degree in Computer Science, Information Technology, or a related field. 2+ years of experience in conducting user research for digital products or services. Proficiency in qualitative and quantitative research methods, including interviews, surveys, usability testing, and data analysis. Effective communication and collaboration skills with cross-functional teams. Clearance: Active IRS MBI (Minimum Background Investigation) Clearance. Recently ranked as high as #3 among HUBZone Companies in a GOVWIN survey, DTI offers a dynamic environment for those passionate about impactful projects, community involvement, and contributing to a top-ranking Federal project support team. At DTI, we balance continuous growth and innovation with a strong dedication to corporate social responsibility. Join our talented team and be part of a company that values both professional excellence and community impact. Explore the exciting career opportunities awaiting you at DTI!