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Fabio Viviani Hospitality Group

General Manager

Fabio Viviani Hospitality Group, Chicago, Illinois, United States, 60290


Fabio Viviani Hospitality is renowned for our dedication to culinary excellence and exceptional customer service. We strive to create memorable dining experiences and foster a warm, welcoming atmosphere for our guests. We’re looking for a passionate and experienced General Manager to lead and oversee the daily operations of the restaurant, ensuring a seamless guest experience and a positive work environment for our team.

Position: General Manager

Duties:

Provide quality, and genuine, hospitality in a timely manner

Ensure that guests feel important and welcome in the restaurant

Ensure the excellence of the service and hospitality provided by the entire team

Lead and coach the team towards achieving exceptional guest service and employee satisfaction results

Ensure effective hiring, training, development, promotion and performance management

Guide all unit departments in upholding the excellence and efficiency of the business operations

Manage all P&L considerations according to budget; verifying all payroll on a per pay period basis

Ensure the business delivers on the brand promise while achieving desired profitability

Develop and implement creative strategies for revenue enhancement and cost containment

Run hands-on shifts during volume periods

Adhere to, and ensure all team members adhere to, all company safety and sanitation policies and procedures

Other duties as assigned

Requirements:

Passion for food and ensuring an excellent dining experience for all guests

Energetic and genuine positive attitude while interacting with team members and all guests

10+ years of experience in Restaurant/Hospitality Leadership preferred

Proficient knowledge of systems and processes in food cost management

Strong financial acumen

Ability to lead and empower a team

Excellent communication skills to effectively work and guide the management team and team members as well as speaking with guests

Ability to taste and evaluate food and beverage products

Must be flexible with schedule and able to work different shifts with undefined end times

Be able to reach, bend, stoop and frequently lift up to 20+ pounds

Be able to work in a standing position for long periods of time

Bachelor’s Degree and/or Master’s degree preferred

We strive to embrace what makes each one of us unique; we each have our own story, and there is only one YOU. We believe that celebrating and embracing this philosophy makes for a better world! If you are passionate about food and hospitality, we may be the place for you!

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