U.S. Bank National Association
Marketing Analytics Lead - Data & Reporting
U.S. Bank National Association, Atlanta, Georgia, United States, 30383
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job DescriptionThe Marketing Analytics and Technology team is an enabling function supporting the Business Unit Marketing and Enterprise Analytics & Customer Experience teams (EACX) and thereby the Chief Product Officers/Line of Business, responsible for measuring, assessing and articulating the efficacy of our marketing strategies to help drive growth and/or efficiency opportunities across the bank.
With sister teams participating alongside the marketing lifecycle of the various segments, the Marketing Analytics Product Owner team is enabling those analysts with the data, tools, frameworks and centralized reporting they need to generate insights and report on performance. In addition, this team supports horizontal program/channel level insights and centralized experimentation strategy and governance.
Leader Responsibilities
Owns KPI definition and corresponding data dictionary for marketing analytics space
Liaisons with EACX team to ensure alignment on all product and customer data definitions
Solves needs surrounding accessible and reliable datamart and reporting layer for analytical use
Builds and maintains vendor-based Marketing Mix Modeling measurement tool that provides holistic view of marketing performance for Wealth, Consumer and Business Banking; supports top-of-the-house reporting/insights as needed
Explores options for unified measurement solution for Corporate/Commercial/Institutional space
Maintains all last-touch attribution (LTA) reporting tools (paid/owned channels) including program/channel insights needs
Centralizes and governs experimentation/test and learn approach and plans across marketing teams
Drives marketing measurement innovation, including but not limited to: establishing hardened/last touch reporting on direct mail channel, unearthing ways to improve automation, driving consistency and improvement in dashboard UX, AI/genAI driven insight generation
Defines and implements an offshore contractor strategy to meet the needs of the team
Basic Qualifications
Bachelor’s degree
10 to 15 years of relevant experience in data engineering, data architecture, dashboarding, and data product ownership; applicant should feel at easy querying databases, integrating data from multiple/disparate sources, and developing dashboards/tools that surface actionable insights for users.
Preferred Qualifications
Hands-on experience with datasets produced from various marketing tactics including direct mail, email, programmatic/direct buy display, social media, affiliate marketing, SEO/SEM, as well as owned channel advertising on digital properties via raw sitecat data
Experience leveraging tools for basic last mile ETL and data wrangling and querying including SQL, SAS, R, Python, Excel, Alteryx, Hadoop, etc.; in addition, expertise in dashboarding via data visualization tools such as Adobe Analytics, Tableau or Power BI
Evidence of strong data management practices/leadership including documenting calculations, code, processes to validate/test data, and remediate data quality issues
Understanding of various marketing measurement methodologies including adtech platform reporting, last touch attribution and Marketing Mix Modeling; and experimentation practice that identifies incrementality and unlocks areas of growth and optimization
Desire to innovate within the reporting space to drive efficiency in operations.
Ability to collaborate and influence at a senior level, considerable tact, diplomacy and people skills
Team leadership and people development experience that ensures high team satisfaction, development and effective utilization of offshore talent
The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
EEO is the Law
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $165,325.00 - $194,500.00 - $213,950.00
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.
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Job DescriptionThe Marketing Analytics and Technology team is an enabling function supporting the Business Unit Marketing and Enterprise Analytics & Customer Experience teams (EACX) and thereby the Chief Product Officers/Line of Business, responsible for measuring, assessing and articulating the efficacy of our marketing strategies to help drive growth and/or efficiency opportunities across the bank.
With sister teams participating alongside the marketing lifecycle of the various segments, the Marketing Analytics Product Owner team is enabling those analysts with the data, tools, frameworks and centralized reporting they need to generate insights and report on performance. In addition, this team supports horizontal program/channel level insights and centralized experimentation strategy and governance.
Leader Responsibilities
Owns KPI definition and corresponding data dictionary for marketing analytics space
Liaisons with EACX team to ensure alignment on all product and customer data definitions
Solves needs surrounding accessible and reliable datamart and reporting layer for analytical use
Builds and maintains vendor-based Marketing Mix Modeling measurement tool that provides holistic view of marketing performance for Wealth, Consumer and Business Banking; supports top-of-the-house reporting/insights as needed
Explores options for unified measurement solution for Corporate/Commercial/Institutional space
Maintains all last-touch attribution (LTA) reporting tools (paid/owned channels) including program/channel insights needs
Centralizes and governs experimentation/test and learn approach and plans across marketing teams
Drives marketing measurement innovation, including but not limited to: establishing hardened/last touch reporting on direct mail channel, unearthing ways to improve automation, driving consistency and improvement in dashboard UX, AI/genAI driven insight generation
Defines and implements an offshore contractor strategy to meet the needs of the team
Basic Qualifications
Bachelor’s degree
10 to 15 years of relevant experience in data engineering, data architecture, dashboarding, and data product ownership; applicant should feel at easy querying databases, integrating data from multiple/disparate sources, and developing dashboards/tools that surface actionable insights for users.
Preferred Qualifications
Hands-on experience with datasets produced from various marketing tactics including direct mail, email, programmatic/direct buy display, social media, affiliate marketing, SEO/SEM, as well as owned channel advertising on digital properties via raw sitecat data
Experience leveraging tools for basic last mile ETL and data wrangling and querying including SQL, SAS, R, Python, Excel, Alteryx, Hadoop, etc.; in addition, expertise in dashboarding via data visualization tools such as Adobe Analytics, Tableau or Power BI
Evidence of strong data management practices/leadership including documenting calculations, code, processes to validate/test data, and remediate data quality issues
Understanding of various marketing measurement methodologies including adtech platform reporting, last touch attribution and Marketing Mix Modeling; and experimentation practice that identifies incrementality and unlocks areas of growth and optimization
Desire to innovate within the reporting space to drive efficiency in operations.
Ability to collaborate and influence at a senior level, considerable tact, diplomacy and people skills
Team leadership and people development experience that ensures high team satisfaction, development and effective utilization of offshore talent
The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
EEO is the Law
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $165,325.00 - $194,500.00 - $213,950.00
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.
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