Multimedia Technical Support Specialist

Thomas J. Henry Law, one of the largest personal injury law firms in Texas, is seeking a full-time Multimedia Technical Support Specialist to work in our San Antonio Office. Multimedia Technical Support Specialist Job Summary The Multimedia Technical Support Specialist will be responsible for providing audio and video support for meetings and trainings, aiding management and the litigation department in the creation of and editing of various forms of audio and video training materials. Multimedia Technical Support Specialist Responsibilities Set up and test computer/AV equipment and presentation software Configure, manage, maintain and support all audio and video equipment Record, convert and edit videos, create video clips with captions Convert videos, images and documents to meet requested formats Provide knowledgeable consultation regarding the best and appropriate equipment and programs necessary to achieve the firm's audio/video goals Test and provide recommendations regarding trial presentation software, AV equipment in connection with firm-related projects and events Stay abreast of new developments in litigation and AV software/hardware through literature, user groups and seminars Work with other IT staff to resolve issues and share knowledge Assist with other projects and tasks as assigned Multimedia Technical Support Specialist Requirements Technical or Associate's degree in computer science, audio visual or related program preferred 3-4 years' work experience in multimedia; within a legal environment, a plus Proficient with presentation software Knowledge of audio visual/computer equipment (including projectors, screens, laptops, video conferencing and sound systems) Must have advance knowledge of Adobe Creative Suite (Photoshop) and MS Office Suite (Word, Excel, PowerPoint, Outlook) Familiarity with video editing software and applications Advance knowledge of virtual teleconferencing platforms (i.e. Zoom, WebEx, Microsoft Teams, Skype) Knowledge of trial presentation software (i.e. Trial Director and OnCue) Familiarity with multimedia (audio/video) software/formats Advance knowledge of multimedia design (digital, print and video) Strong technical and computer skills Demonstrated experience with troubleshooting hardware and software problems Must be able to work independently in a fast-paced work environment Ability to quickly adapt and provide innovative solutions Ability to organize, coordinate, prioritize assignments and anticipate resource needs Ability to work under pressure while handling multiple assignments Multimedia Technical Support Specialist Benefits include: Medical - 80% employer contribution Dental, Vision, Life & other supplemental insurance 401K with Employer Matching (up to 4%) Employee Recognition Programs Complimentary gym membership Company events - to include giving back to the community Why Work Here? This is the firm that will take your career to the next level. We focus on obtaining RESULTS for our clients Our law firm has been named a "Best Place to Work" in the country by Glassdoor two years in a row We consistently outperform our peers in categories such as: Career Opportunities Compensation and Benefits Culture and Values Senior Leadership Diversity If you are looking for the opportunity to make the most of your experience, talents and work ethic, we may be the place for you IND - HP