Phlebotomy - Phlebotomist II

• The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions
  The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures
  The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner
  The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information
  Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate.
• Under the direction of the area supervisor, perform daily activities accurately and on time
  Maintain a safe and professional environment
  Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures
  Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct
  Maintains required records and documentation
  Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.

• Ability to provide quality, error free work in a fast-paced environment
  Ability to work independently with minimal on-site supervision
  Excellent phlebotomy skills to include pediatric and geriatric
  Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime
  Committed to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles
  Must be able to make decisions based on established procedures and exercise good judgment
  Must have reliable transportation, valid driver license, and clean driving record, if applicable
  Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice
  Capable of handling multiple priorities in a high-volume setting
  Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business
  Training locations may vary based on trainer availability.

• High school diploma or equivalent
  Medical training: medical assistant or paramedic training preferred
  Phlebotomy certification preferred
  Required in California, Nevada, and Washington.

• Three years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections
  Minimum 2 years in a Patient Service Center environment preferred
  Customer service in a retail or service environment preferred
  Keyboard/data entry experience.

• Must list home city on resume - rate is based on years of DIRECT EXPERIENCE as listed in resume
  Overlapping roles do not count twice.
• Candidate must have reliable transportation to get to/from worksite without issue
• Must be available to work whenever scheduled, BE ON TIME, and stay for the entire shift
  Excessive absenteeism/tardiness is not tolerated.
• Please ensure that you are verifying the commute time to/from the physical work location when submitting candidates
  Candidates need to be within a 20-25 min commute window to ensure their ability to travel to/from the site for coverage.

TB_HC