Deployment Technician

Description: The Deployment Technician is responsible for the provisioning and medium complexity configuration of various IT devices (PCs, tablets, printers, etc.) by following written work instructions and quality control documents in support of ongoing or new customer business. Responsibilities: Follow specific written work instructions to provision, configure, and repair IT devices and otherwise prepare the device for deployment based on customer requirements. Complex kitting of equipment based on customer requirements. Unbox, re-box and process equipment for shipping. Clean, test, and inspect IT devices. Work with immediate Supervisor or Lead to resolve high complexity technical issues encountered during IT device processing. Will be expected to resolve low to medium complexity technical issues encountered during device provisioning and configuration. Participate in internal departmental and project meetings. Offer suggestions on improving processes and efficiencies. Other duties as assigned. Candidates must be local to Grand Rapids, MI OR Detroit, MI Top Skills' Details: Experience installing devices such as desktops and laptops (6 months preferred) Experience with pc hardware troubleshooting and imaging at the end user level (6 months preferred) Proven work experience of providing end user customer support in a professional enterprise environment (6 months preferred) Additional Skills: Hard drive, desktop, Life Cycle Refresh, PC technician, desktop support, Windows 10, POS, troubleshoot, Lenovo, Surface, deployment, customer service oriented, Windows Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.