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PayPal

Head of Collections Legal

PayPal, San Jose, California, United States, 95199


The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:PayPal is seeking a talented and highly motivated attorney to join its Legal Department as an addition to its U.S. Legal team. This role will lead the team supporting collections for PayPal, Inc., including Venmo, Xoom, Merchant Lending, and Consumer Lending products.

Job Description:The successful candidate will have the following specific qualifications and experience:

A demonstrated record of focused, strong and extensive experience counseling clients in most, if not all, of the following practice areas, preferably in a bank or fintech environment:

Debt collection laws, regulations and related legal issues at federal, state and local levels

Creditors’ rights, preferably in a bank or fintech environment

Payments law

Debt collection licensing related experience

In depth knowledge and understanding of related core laws, rules and regulations with respect to the above practice areas, including: FDCPA, Regulation F, State and Local Debt Collection Law, TCPA, UDAPP, REG E, NACHA Rules and US Bankruptcy Code.

Experience managing a team of attorneys.

Practical, business minded, approach to counseling clients on legal risk and issues.

Outstanding written and oral communication skills.

Ability to effectively explain/summarize complex concepts to varying audiences.

Ability to focus both on attention to detail and the broader picture.

Ability to thrive in a fast-paced environment and to tolerate change and ambiguity.

Ability and drive to take ownership of projects and tasks and bring them to prompt and effective completion. Ability to work both in teams and independently.

Facility with a team-based approach and comfort with a flexible, agile environment that emphasizes collaboration and team performance.

Creative thinker with strong problem-solving skills and the ability to stay calm under challenging circumstances.

15 or more years of substantive and focused experience practicing in the subject matter areas specified above either in-house, preferably in a bank or fintech environment, or at a law firm.

Juris Doctorate or equivalent degree. Admitted to a state bar.

Compensation and Benefits:PayPal is committed to fair and equitable compensation practices. Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience. The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit

PayPal Benefits .

The U.S. national annual pay range for this role is $143400 to $285450.

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Commitment to Diversity and Inclusion:PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.

To learn more about our culture and community visit

Who We Are .

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.

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